Experience

Queen Mary's College, Basingstoke

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Help Desk Coordinator

  • Jan 2022 - Present

  Managing a busy Help Desk, dealing with students, parent and visitors.

• Administrator

  • Nov 2016 - Present

  Dealing with enrolment of new students;• Database management, new records and changes to existing records;• Letters to parents;• Using in house database, Outlook, Word, Excel.



RW Armstrong

• United Kingdom
• Construction
• 1 - 100 Employee

• Document Controller

  • Jan 2016 - Aug 2016

  Document Controller - Maternity cover Document Controller - Maternity cover



Arqiva

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Support Coordinator

  • Mar 2012 - Dec 2015

  • Providing administration support to the Commercial Radio Team; • Raising purchase orders; • Assisting in organising the Commercial Radio Awards, and attendance at the event; organising other events for both internal and external customers; • Managing travel for the team; • Managing the diary for the Head of Commercial Radio; • Use of databases, Oracle finance systems, Microsoft Word, Excel and Powerpoint; • Redundancy in December 2015. • Providing administration support to the Commercial Radio Team; • Raising purchase orders; • Assisting in organising the Commercial Radio Awards, and attendance at the event; organising other events for both internal and external customers; • Managing travel for the team; • Managing the diary for the Head of Commercial Radio; • Use of databases, Oracle finance systems, Microsoft Word, Excel and Powerpoint; • Redundancy in December 2015.



Arqiva

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Manager

  • Apr 1994 - Apr 2006

  • Customer service to 15 clients, including major clients such as Sky Broadcasting, Turner Broadcasting, Eurosport and QVC, covering about £15 million of annual business; • Dealing with all day to day enquiries, issues and complaints, • Providing one point of contact either by phone or face to face meetings; • Attendance at national and international exhibitions; • Contact clients with bad debt to resolve the issues; • Understanding of Satellite Services and how they are provided from the Studio to the end customer. Show less