Tracey Chapman
iSeries System Administrator at College Foundation, Inc.- Claim this Profile
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English -
Topline Score
Bio
Credentials
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ITIL Foundation Certificate
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Experience
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College Foundation, Inc.
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United States
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Education Management
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1 - 100 Employee
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iSeries System Administrator
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Jul 2012 - Present
Heading to COMMON in Anaheim, CA - DISNEYLAND April 24 - 30 for the 2015 SPRING Conference. Maybe some of you IBM'ers will be there! Heading to COMMON in Anaheim, CA - DISNEYLAND April 24 - 30 for the 2015 SPRING Conference. Maybe some of you IBM'ers will be there!
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Sonoco
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United States
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Packaging and Containers Manufacturing
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700 & Above Employee
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System Administrator
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Jun 2001 - Mar 2012
Responsible for two IBM iSeries systems hardware, software and maintenance and affiliated third party software utilizing the IBM systems such as Showcase, iTera Echo2 Replication, JDE and other business solutions. Responsible for two IBM iSeries systems hardware, software and maintenance and affiliated third party software utilizing the IBM systems such as Showcase, iTera Echo2 Replication, JDE and other business solutions.
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System Administrator
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Jan 2001 - Jan 2012
Applied system upgrades and fix packs for the IBM iSeries as downtime allowed. Applied system upgrades and fix packs for the IBM 520 HMC. Created CL programs to automate procedures on the IBM iSeries machines. Maintained the Vision Solutions iTera HA software on the IBM iSeries Replication partition. Performed duties of IBM iSeries security officer. Performed restoration of data on the Windows servers and IBM systems as requested. Attended LPAR classes at IBM; Backup and assisted the Data Center Manager in Winston-Salem on the IBM iSeries machines. Provided data for Internal / External Auditors upon request. Support all hardware / software issues related to the iSeries systems and the user community. Maintained relationships with IBM/Vision Solutions and all related third party software related to the iSeries. Assisted the Senior Systems Analyst with equipment and software issues at the Statesville location. Windows XP/7 OS support. PC desktop & laptop support including hardware and software installs and application issues. Administered 2 Windows NT/2000 servers. Setup and installed new desktop systems and network printers Administered Exchange Server. Installation of all software required on all company computers. Troubleshoot all hardware, software and printer issues. Maintained IT inventory assets. Purchased IT hardware and software as requested.
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IT Support Analyst
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Aug 1988 - Dec 2000
Performed following duties during employment period: RPG Programmer on IBM AS/400 Systems Analyst on IBM AS/400 Network Administrator for Novell Netware Siemens Rolm PBX and Voicemail Administration Operations Manager Support for all network PC desktop hardware, software and printers Support for all AS/400 hardware, software and peripherals Managed Database for all equipment inventory Performed following duties during employment period: RPG Programmer on IBM AS/400 Systems Analyst on IBM AS/400 Network Administrator for Novell Netware Siemens Rolm PBX and Voicemail Administration Operations Manager Support for all network PC desktop hardware, software and printers Support for all AS/400 hardware, software and peripherals Managed Database for all equipment inventory
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RPG Programmer, System Analyst, Operations Manager, System Support Analyst
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Jan 1988 - Jan 2000
RPG/CL programmer for Accounts Payable, General Ledger, Fabric Roll Inventory, Leather Receiving and Issuing modules. Programming modifications to existing RPG & CL programs as needed. Maintained the AS/400. Performed all upgrades and applied fix packs. Assisted with computer operations. Maintained all peripherals utilized by the AS/400. Performed backup and restoration of data as needed. Performed all functions of the security officer on the AS/400. Maintained the Kronos time clocks and related software. Maintained all PC desktop and network equipment. Setup and deployed new desktops and printers. Administered Novell Network. Administered Siemens Rolm PBX and Voicemail system. Operations Manager over three shift operators. Maintained IT asset database. Maintained working relationships with all third party affiliates for the IBM and Network associated hardware and software.
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Data Entry Clerk, System Operator
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Jan 1981 - Jan 1988
Entered and verified data on a 3742 dual data entry machine. Printed, bursted and distributed reports from the IBM printers. Printing of special forms (Invoices, Purchase orders,etc.) Second shift operator on the IBM System 38. Performed backups on a 3411 tape system. Performed IPLs of the System 38 as needed. Support of all peripherals attached to the System 38. Entered and verified data on a 3742 dual data entry machine. Printed, bursted and distributed reports from the IBM printers. Printing of special forms (Invoices, Purchase orders,etc.) Second shift operator on the IBM System 38. Performed backups on a 3411 tape system. Performed IPLs of the System 38 as needed. Support of all peripherals attached to the System 38.
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Customer Service Representative - Administrative Secretary
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Jan 1979 - Jan 1981
Filing of documentation. Answered phones for all absent customer service personnel and assisted customers. Read blueprints to generate small orders. Assumed the role of Administrative Secretary to one of the department managers in the Customer Service Department. Filing of documentation. Answered phones for all absent customer service personnel and assisted customers. Read blueprints to generate small orders. Assumed the role of Administrative Secretary to one of the department managers in the Customer Service Department.
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Education
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1977 - 1979
Mitchell Community College
Associates, Data Processing -
1977 - 1979
Mitchell Community College
Associates Degree, Data Processing
Community
