Experience

Blue Care

• Australia
• Hospitals and Health Care
• 500 - 600 Employee

• Home care Package Partner

  • Jun 2016 - Present

  Coordinating services for older people in their own homes to assist them in keeping as independent as possible. Coordinating services for older people in their own homes to assist them in keeping as independent as possible.



Life Without Barriers

• Australia
• Individual and Family Services
• 700 & Above Employee

• Disability Services Coordinator - on contract

  • May 2016 - Jun 2016

  - Case managing support for clients living at home or in supported 24/7 housing- Supervision of staff, ensuring quality delivery of services to my clients.- Identifying clients care/support needs & then providing personalised care plans & care. - Coordinating personal care, meds monitoring, meal prep, domestic, CA & appointments, - Conducting house spot checks, OH&S home evaluations & client/carer satisfaction reports.- Interviewing & conducting Inductions for new staff.- Liaising with service providers, funding bodies, public trustee, Adult Guardian, Dept.of Disabilities, Health & Mental Health professionals.- Advocating on behalf of clients & their carers/family.- After hours on call duty. - Identifying,isolating & eliminating work hazards in homes to maintain a safe working environment. - Completing Risk Assessments & management plans for all activities. - Ensuring staff are adhering to the correct procedures & safe work practices.- Conducted staff appraisals.- Regular client home visits. - Updating Care plans & assessments as clients needs/goals change otherwise 6 monthly.- Daily use of Excel spread sheets, Outlook, Word docs, ProSims & CIRTS program



St. John's Community Care

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Disability Services Coordinator

  • Jan 2014 - Feb 2016

  I coordinated high quality care to my clients who lived with a disability, mental health or a dual diagnosis.This support varied from approx 6 hrs per wk to clients who were fairly independent through to approx 40-50 hrs per wk to clients who required more intense support. I also coordinated support for 7 clients who required 24/7 support by our Care Workers.My role was to ensure my 25 clients received the best quality of care by my approx 40 staff & all needs were met.Im very client goal orientated & worked hard along with the client, staff & stakeholders to achieve their goals,Some of my duties & responsibilities within this position included :- Case managing support for approx. 25 clients living at home or in supported 24/7 housing.- Supervision of approximately 40 staff, ensuring quality delivery of services to my clients.- Identifying clients care/support needs & then providing personalised care plans & care. - Coordinating support such as personal care, meds monitoring, meal prep, domestic, community access, appointments, - Conducting house spot checks, OH&S home evaluations & client/carer satisfaction reports.- Interviewing & conducting Inductions for new staff.- Liaising with service providers, funding bodies, public trustee, Adult Guardian, Dept.of Disabilities, Health & Mental Health professionals.- Advocating on behalf of clients & their carers/family.- Monthly reporting, chairing & minuting staff house & PBSP meetings.- After hours on call duty. - Identifying, isolating & eliminating work hazards in clients homes to maintain a safe working environment.- Completing Risk Assessments & management plans for all activities. - Ensuring staff are adhering to the correct procedures & safe work practices.- Conducted staff appraisals.- Regular client home visits. - Updating Care plans & assessments as clients needs/goals change otherwise 6 monthly.- Daily use of Excel spread sheets, Outlook, Word docs & TRACCS program



Allianz

• Germany
• Financial Services
• 700 & Above Employee

• Senior Case Manager

  • Mar 2013 - Oct 2013

  Workers Compensation - Commercial Claims Workers Compensation - Commercial Claims



PSC Blackadders Insurance Brokers

• Domestic Portfolio Manager

  • Nov 2012 - Mar 2013

  Arranged Insurance Arranged Insurance



TIO

• Australia
• Insurance
• 100 - 200 Employee

• Workers Compensation Claims Officer

  • Mar 2011 - Jul 2012

  Workers compensation - Government claims Workers compensation - Government claims



UnitingCare Community

• Australia
• Non-profit Organization Management
• 300 - 400 Employee

• Community Aged Care Packages Coordinator

  • Oct 2008 - Jan 2011

  Coordinating Community Aged Care Packages - Placing services in elderly clients homes.

• Veterans Home Care Coordinator

  • Aug 2008 - Oct 2008

  Coordinating Services into over 300 veterans clients homes.

• DCS & WHC Coordinator

  • Jul 2007 - Aug 2008

  Coordinated services for Direct Care Services & Wesley home care