Experience

Partex Furniture Industries Ltd.
• Bangladesh
• Individual and Family Services
• 1 - 100 Employee
• Corporate Sales Associates

  • Nov 2020 - Present


Ruts Digital

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Senior Executive,Admin & Accounts

  • Aug 2017 - Aug 2020

  -Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner. -Ensuring the confidentiality and security of files and filing systems -Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times. -Contact clients and send reminders to ensure timely payments -Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner. -Ensuring the confidentiality and security of files and filing systems -Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times. -Contact clients and send reminders to ensure timely payments



Prokausholee Bangladesh

• Bangladesh
• Construction
• 1 - 100 Employee

• Executive, Admin & Accounts

  • Jun 2015 - Jul 2017

  - Manage obligations to suppliers, customers and third-party vendors - Process bank deposits - Contact clients and send reminders to ensure timely payments - Report on the status of accounts payable and receivable - Manage obligations to suppliers, customers and third-party vendors - Process bank deposits - Contact clients and send reminders to ensure timely payments - Report on the status of accounts payable and receivable



Grameenphone Ltd

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Customer Manager

  • Apr 2014 - Mar 2015

  - Provide one-stop quality Customer Service over phone to ensure positive customer experience - Proactively aware/inform customers regarding GP products/service - Sale through inbound and outbound contacts - Capture customer insights and escalate critical issues / complaints and provide timely feedback - Maintain targeted KPI on a regular basis - Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance Grameenphone brand image. Show less