Toulavanh Manivanh
Senior Agent development and process improcement at MARUHAN Japan Bank Lao- Claim this Profile
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Bio
Credentials
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Building Customer Loyalty
LinkedInJul, 2023- Oct, 2024
Experience
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MARUHAN Japan Bank Lao
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Lao People's Democratic Republic
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Banking
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1 - 100 Employee
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Senior Agent development and process improcement
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Aug 2023 - Present
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Senior Executive-chief cashier
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Nov 2022 - Aug 2023
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Executive-chief cashier
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Sep 2019 - Oct 2022
- Responsible for bank cash management.- Ownership for internal bank report and Bank of Laos report.- Work under compliance rule with applicable laws, rules and regulations, adhering to policy.- Approve the teller's transection.- Oversight over a small team to work on banking procedure and policy.
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Operation officer
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Feb 2019 - Aug 2019
Account opening procedure.Internal fund transfer and International fund transfer.ATM machine and debit card procedure.
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Bank Teller
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Jan 2018 - Jan 2019
Banking policies.Cash management.Full experience of banking teller role (etc cash deposit, cash withdraw, cash exchange, fund transfer)
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Customer Service Ambassador
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Aug 2017 - Dec 2017
Have a good customer service experience. Serve customer with service mind.Full knowledge of banking product and procedure.
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Education
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2020 - 2022
Confucius Institute laos
certificate, chinese language -
2013 - 2017
national university of laos
Bachelor's degree, Telecommunications Engineering -
2013 - 2016
sonephithak college
Higher Diploma, English-business
Community
