Toula Elefsiniotis

Internal Communications Advisor at Australian Financial Complaints Authority
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Languages
  • Greek Native or bilingual proficiency
  • French Elementary proficiency
  • Hebrew Elementary proficiency

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Credentials

  • Hello Design Thinking
    IDEO U
    May, 2023
    - Nov, 2024
  • Aboriginal Cultural Safety
    Victorian Aboriginal Community Controlled Health Organisation (VACCHO)
    May, 2022
    - Nov, 2024
  • COVID-Safe Workplace
    North Richmond Community Health
    Jan, 2022
    - Nov, 2024
  • Cybersecurity Training
    North Richmond Community Health
    Jan, 2022
    - Nov, 2024
  • Social and Digital Media and the Workplace
    North Richmond Community Health
    Jan, 2021
    - Nov, 2024
  • Introduction to Cultural Competence
    North Richmond Community Health
    Jan, 2020
    - Nov, 2024
  • Accredited DISC Advanced Consultant & Facilitator
    DISC Profiles Australia Pty Ltd
    Jan, 2015
    - Nov, 2024

Experience

    • Australia
    • Financial Services
    • 500 - 600 Employee
    • Internal Communications Advisor
      • May 2023 - Present

      The Communications and Brand team The Communications and Brand team

    • Australia
    • Research Services
    • 1 - 100 Employee
    • Internal and Stakeholder Communications Lead
      • Nov 2022 - Feb 2023

      CERA is a world-leading eye research institute, renowned for the discovery of the causes of eye diseases and its work in improving diagnosis, prevention, treatment and rehabilitation of eye diseases, vision loss and blindness through its research, clinical work and teaching. As a member of the Communications, Fundraising & Advocacy team, within CERA's Research Support Department, I was responsible for leading internal and external communication initiatives and events to support the Centres' strategic priorities. KEY RESPONSIBILITIES: 1. Planning and delivering all internal and external communications initiatives and events for CERA’s strategic projects related to Gender Equality and Diversity and Inclusion, and Early to Mid-Career Researcher Development 2. Working in partnership with key stakeholders, planning & delivering change management communications 3. Delivering impactful communications to improve employee engagement, and support the organisation through change 4. Managing event budgets - ensuring spend was within agreed limits 5. Developing positive and professional relationships with external suppliers including venue managers, caterers, graphic designers, and printers to deliver events & event collateral 6. Promoting CERA staff and their research through liaising with external organisations & managing major events which promoted CERA's impact with potential staff, students, research collaborators and funders 7. Organising CERA staff forums – including developing presentations for key speakers and organizing external speakers 8. Working in partnership with the Head of Human Resources to develop CERA’s employee value proposition and promote CERA as an employer of choice 9. Managing content on CERA’s intranet and other internal communications channels and building capacity Show less

    • Australia
    • Research Services
    • 1 - 100 Employee
    • Lead Communications & Campaigns at CEH & North Richmond Community Health
      • Jul 2019 - Nov 2022

      At the Centre of Culture, Ethnicity & Health and North Richmond Community Health - I lead the Communications & Campaigns of programs inc: Capacity Building, Professional Development, Multicultural Health & Support Service, Health Translations and Healthy Communities. STRATEGIC RESPONSIBILITIES: -Communications advice & support to leadership team -Development of internal communications capacity & attributes to be a leading voice in diversity & health -Supporting leadership team to have a strong voice at State & Federal levels -Supporting CEH to drive public comment on key issues affecting diverse communities -Establishing robust & sustainable relationships with key media networks. Media Monitoring/Reporting -Promotion of the work of CEH in the health & multicultural sectors -Project work support via strategic comms & effective use of technology to enable further community/sector engagement, and reach of services -Communicating project work focused on building agencies' cultural competence with priorities/actions directed by the agency OPERATIONAL RESPONSIBILITIES -Management of CEH brand, key messages, visual identity, templates -Oversight of website content and active social media presence & engagement - Communication reports for project stakeholders - Implementation of project communications plans & collateral: factsheets, presentations, briefing packs, e-Updates & website copy -Raising profile of events, campaigns, seminars, product launches & community days -Resource development & social marketing campaigns -Management of CEH’s publications/oversight of production & editing -Liaising with graphic designers, photographers, translators, printers, writers, editors -Building of organisational capacity in the areas of communications & social marketing, through advice, support & training -Supporting staff to work closely with professionals from health, community & legal government services to improve their responsiveness to people from refugee & migrant backgrounds. Show less

    • Australia
    • Government Administration
    • 1 - 100 Employee
    • NDIS Project Officer - Sector Development
      • Jun 2018 - Mar 2022

      Supported ECCV, its member organisations and stakeholders, to respond effectively to NDIS reforms. Developed local, regional and State-wide strategies to assist members and stakeholders to operate sustainably in a competitive, marketised and individualised funding environment aimed at increasing individual’s choice and control.Skills: Grant Writing, Project Management, Stakeholder Management, Strategic Communications and Advice, Resource Development, Event Planning, Sector Engagement, Advocating for people with lived experience of disability. Show less

    • Conference Event Coordinator
      • Sep 2016 - Jun 2019

      ECCV 2018 State Conference - 17-18 May, 2018. WORKPLACE rEVOLUTION: Blueprints for a Diverse Tomorrow, Melbourne, The purpose of the Conference is to change the employment/workplace culture which currently does not realise the full potential of our diverse multicultural community. We intend to explore the impact of differences in mindsets about diversity and inclusion in the tri-sector that consists of a) Government; b) Not-For-Profits; and c) Business & Social Enterprise. Our desired outcome is to create on-going partnerships across the three sectors beyond the Conference. Conference and GALA DINNER more info: https://www.trybooking.com/TZHOSkills: Event Planning and Management, Marketing Communications, Public Relations, Logistics, Operational Planning, Budget Management, Sponsorship, Concept and Program Development Show less

    • Director / Publisher/Editor/Advertising Manager
      • Jun 2007 - 2019

      • Advertising and pre-production• Office management, Briefing design teams, front of house, customer service.• Handling fine detail and managing the studio’s workflow.• Quality control of creative work via proofing processes.• Establishing deadlines with creative teams and ensuring deadlines are met.

    • Advertising Manager/Publisher
      • Jun 2007 - Mar 2017

      Director, Publisher, Marketing and Communications ManagerUTimes Magazine (Vic’s No 1 Uni Press) Melb 2007-20171. Managing the editorial, advertising and distribution of Victoria’s Lifestyle magazine for the university student2. Developing and delivering the communication, distribution and marketing strategy3. Print procurement, supplier and client liaison, timeline and workflow4. Building effective relationships with advertisers, designers, writers and media agencies5. Managing editors, contributors, designers and finance staff6. Budget management, invoicing, account keeping and daily office management Show less

    • Australia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Corporate Partnerships Manager
      • Feb 2017 - Mar 2018

      I was the Corporate Partnerships Manager of Goodwill Wine, a social enterprise raising money for Australian Charities and NPO's. Goodwill wine source high quality single vineyard wines and pass on 50% of our profit to the charity of our customer's choice. In the short time of 8 years, Goodwill Wine has already raised in excess of $250,000 for good causes. I was the Corporate Partnerships Manager of Goodwill Wine, a social enterprise raising money for Australian Charities and NPO's. Goodwill wine source high quality single vineyard wines and pass on 50% of our profit to the charity of our customer's choice. In the short time of 8 years, Goodwill Wine has already raised in excess of $250,000 for good causes.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Traffic Manager
      • 2003 - 2005

    • Australia
    • Newspaper Publishing
    • 100 - 200 Employee
    • Advertising Manager
      • 1992 - 1997

      Gig Guide Coordinator, Display Advertising Team: Cars , Classifieds Advertising Exec. Gig Guide Coordinator, Display Advertising Team: Cars , Classifieds Advertising Exec.

Education

  • University of Melbourne
    Master of Art Curatorship, History of Museums, Art Conservation, Exhibition & Gallery Management
    1991 - 1993
  • MacRobertson Girls High School
    VCE, Art History, Criticism and Conservation

Community

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