Toufic(Teddy) Korban

Account Executive at SYZYGY London
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • Arabic Full professional proficiency

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Credentials

  • The Fundamentals of Digital marketing
    Google Digital Garage
    Oct, 2021
    - Nov, 2024
  • IDM Award - Digital Marketing
    The Institute of Direct and Digital Marketing (IDM)
    Apr, 2019
    - Nov, 2024
  • Advanced Google Analytics
    Google analytics
    Oct, 2021
    - Nov, 2024
  • Google Analytics For beginners
    Google analytics
    Oct, 2021
    - Nov, 2024
  • Fundamentals of Search Marketing
    Google Digital Academy (Skillshop)
    Nov, 2022
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google Digital Academy (Skillshop)
    Nov, 2021
    - Nov, 2024

Experience

  • SYZYGY London
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive
      • Jan 2023 - Present

    • Digital Marketing Assistant
      • Apr 2022 - Dec 2022

  • Optimiser
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Client Service Executive
      • Nov 2021 - Apr 2022

      - Trained Clients on how to use CRM platform - Hosted Weekly Webinars for clients about CRM - Analysed and cleaned client's large stored business database for migration of new CRM platform - Liaised with Development team for progress on CRM platform configuration on behalf of clients. - Constructed variety of reports depending on request from management team and clients - Collaborated with other support members in creating efficient customer support for clients - Scheduled weekly meetings with clients about their CRM needs and configuration - Assisted and resolved queries from clients regarding their CRM platform - Implemented the idea of doing short tip videos for client support - Contributed and achieved in getting two five star review from clients due to great customer handling.

  • Cargiant
    • United Kingdom
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Customer Advisor
      • Mar 2018 - Sep 2019

      - Engaged with customers by building a rapport to understand their needs and specifications. - worked with CRM files by constructing & analysing customer profile. - Managed customers objections, leading to satisfied customer and good service. - Driven cars with customers on test drives - Over the phone communication - Ensured customer service efficiency with other member advisors - Engaged with customers by building a rapport to understand their needs and specifications. - worked with CRM files by constructing & analysing customer profile. - Managed customers objections, leading to satisfied customer and good service. - Driven cars with customers on test drives - Over the phone communication - Ensured customer service efficiency with other member advisors

  • itsu
    • United Kingdom
    • Food and Beverage Services
    • 400 - 500 Employee
    • Fast Food Team Member
      • Nov 2017 - Mar 2018

Education

  • University of Westminster
    Bachelor's degree, Marketing
    2018 - 2021
  • St. Dominic's College
    BTEC Business Level 3 Diploma, Business Administration and Management, General
    2015 - 2017

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