Touchchai Ponnumpa

Software Tester at Locus Telecommunication Inc., Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Chatuchak, Bangkok City, Thailand, TH
Languages
  • Thai Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Mendix Rapid Developer
    Mendix
    May, 2020
    - Oct, 2024
  • Automation Anywhere Certified Advanced RPA Professional (V11.0)
    Automation Anywhere
    Mar, 2020
    - Oct, 2024

Experience

  • Locus Telecommunication Inc., Ltd.
    • Thailand
    • Software Development
    • 1 - 100 Employee
    • Software Tester
      • Jan 2019 - Present

      - Creating, executing test scripts on SIT, UAT and reviewing results- Report bugs and errors to development teams- Working with software developers and project support teams- Functional testing

    • Application Support
      • Nov 2016 - Dec 2018

      - Tier 1 support- Gather the customer’s issue information and identify a customer’s needs.- Classify the problem and pass it on to the appropriate tier 2 support.Monitoring, tracking and follow-up issues.- Coordinating between customers and internal team.

  • Convergence Systems Co.,Ltd
    • Consultant
      • Jan 2016 - Nov 2016

      - Meeting with clients to determine requirements (Gathering Requirement) - Understanding their work practices and the nature of their business - Preparing documentation (To-Be Process, Gap Analysis, User Guide) - Presenting solutions in written (Requirement and Customization Specifications) - Data Migration - Organizing training for other consultants - Developing agreed solutions and implementing new systems - Testing, and monitoring new systems - Travelling to customer sites

  • Convergence Systems Co.,Ltd
    • Associate IT Consultant
      • Feb 2013 - Aug 2014

      - Meeting with clients to determine requirements (Gathering Requirement) - Understanding their work practices and the nature of their business - Preparing documentation (To-Be Process, Gap Analysis, User Guide) - Presenting solutions in written or oral reports (Requirement and Customization Specifications) - Data Migration - User Acceptance Test (UAT) - Organizing training for users and other consultants - Developing agreed solutions and implementing new systems - Designing, testing, installing and monitoring new systems and presenting to customers - Travelling to customer sites

Education

  • Assumption University
    Bachelor of Arts (B.A.), Business English
    2008 - 2011
  • Assumption College Samutprakarn
    High School, Art-Chinese
    1995 - 2007

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