Tosin Alagun

Systems Engineer at Clario
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Location
Houston, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Yoruba Professional working proficiency

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Jeff Phillips

Since joining our team Tosin has brought a high level of technical expertise that has made a positive impact across our entire organization. He was recently nominated and awarded special recognition for his work on a critical project. Tickets back to a third-party vendor dropped by more than 90% since Tosin began working directly with users, ensuring the fastest turnaround and most efficient approach to meet project goals and deadlines. Tosin is a valuable asset to our team and continues to collaborate and advance our technologies forward.

Sylvia Devlin M.S. RT, CIIP, FSIIM

I had the pleasure of working with Tosin on a fast-paced project that required quick turnaround times and quality work. Tosin was an absolute pleasure to work with because of his work ethic and his approachable character. Not only did he consistently deliver quality results, but I was also impressed with his ability to juggle multiple issues and do so with a smile. Tosin made a significant difference in the productivity level of the project and more importantly, the team dynamic. As a leader, Tosin earns my highest recommendation,

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Credentials

  • Certified PACS Administrator
    Digisonics, Inc.
    Jun, 2019
    - Sep, 2024
  • Certified Imaging Informatics Professional (CIIP)
    ABII
    Feb, 2022
    - Sep, 2024

Experience

    • Brazil
    • Graphic Design
    • Systems Engineer
      • Aug 2022 - Present

      • Provided hands-on product management, complex problem solving and subject-matter expertise during analysis, implementation, testing, and post-implementation support phases of several applications. • Acted as the primary point of contact for product-related inquiries, providing support to several departments and addressing their needs in an efficient manner. • Demonstrate effective verbal and written communication skills, interpersonal skills and ability to communicate technical concepts and processes in non-technical language to senior leadership. • Led process improvements and workflow enhancements utilizing technical expertise and a problem-solving mindset. • Worked closely with product managers to define product roadmaps and implement product solutions. • Oversaw the product implementation process, conducting user acceptance testing, and ensuring successful application upgrades. • Developed and maintained documentation, including system configurations, troubleshooting guides, and user manuals. • Received the Clario Endeavor Award. A recognition as a key team member by the Senior VP of Imaging. • Actively participated in project planning and status meetings. Show less

    • Canada
    • Government Administration
    • 500 - 600 Employee
    • Systems Engineer
      • Jan 2019 - Aug 2022

      • Installed, configured and provided on-going support of several Clinical applications in unique client Infrastructures - Including Radiology, Cardiovascular and OBGYN Facilities. (i.e., Houston Methodist Hospital, Radiology Partners, Kaiser Permanente, Mayo Clinic, Mount Sinai Health system, Johns Hopkins, Duke Research Institute, etc.) • Led successful PACS integration projects, collaborating with radiologists, IT teams, and stakeholders to define and optimize project delivery, improve efficiency and ensure successful Go-Live days. (GE, EPIC, AMBRA, Philips, FUJI, etc.) • Utilized SQL query expertise to extract, transform, and analyze data from PACS databases, providing insights for process improvement and system performance enhancements. • Conducted regular performance assessments of the PACS system, identified defects, and worked with R&D to implement, test and implement optimizations which enhanced system reliability and user experience. • Resolved 2000+ software support tickets maintaining a 97% satisfactory survey rating from our customers. Maintained a 100% success phone and email SLA response time for all Clinical Application requests. Show less

Education

  • University of Houston
    Bachelor of Science, Computer Information Systems

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