Tosin George
Operations Lead, Programmes (Remote) at Career Masterclass- Claim this Profile
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Bio
Experience
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Career Masterclass
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United Kingdom
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E-Learning Providers
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1 - 100 Employee
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Operations Lead, Programmes (Remote)
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Apr 2022 - Present
-Providing strategic direction, leadership and programme governance for all Career Masterclass programmes, ensuring the smooth running of multiple cohorts for multiple clients, from onboarding through to content design and delivery and post programmes feedback. -Managing overall D & I programme design for several corporate bodies and financial institutions such as HSBC, Natwest, Credit Suisse, Tesco etc. Ensuring coordination of shared resources, common activities, and other dependencies across projects, leading to revenue of £400K. -Building and implementing a data-driven strategy to improve our existing procedures and processes to make strategic recommendations that enhance database administration, operational maturity, sales automation and customer success. Directing the implementation of our Mentor Matching Programme for over 400+ subscribed members. Developing and executing critical partnerships to drive brand awareness and customer acquisition. -Maintaining and updating the company database on CRM software (HubSpot) and extending technical support to the Sales and Product Teams by embedding automated processes and checks. Show less
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Grafana Energy
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Nigeria
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Solar Electric Power Generation
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1 - 100 Employee
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Operations Consultant
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Aug 2022 - Present
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Women in Renewable Energy (WiRE)
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Canada
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Services for Renewable Energy
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1 - 100 Employee
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Regional Lead - West Africa
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Oct 2022 - 2023
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Energy Institute Young Professionals Network Nigeria Branch
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Nigeria
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Oil and Gas
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1 - 100 Employee
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Nov 2021 - Oct 2022
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Nov 2020 - Nov 2021
•Organized a networking event for over 30 young women professionals in the energy sector.•Pioneered a cyber tour to the Jaguar Land-rover manufacturing plant with over 60 people in attendance.• Design and execute projects on behalf of the Network.
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Energy Talent Company
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Nigeria
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Dec 2021 - Feb 2022
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Feb 2021 - Dec 2021
-Collaborated with senior management and cross-functional teams on multiple functions including business development and programs, making recommendations on program changes and conducting analysis of potential operational improvements that expanded talent engagement by 20%.-Led overall recruitment strategy for attracting potential applicants monthly, increasing talent application numbers by 1000% within 2 months. Till date, I have pulled in 13,000+ applications. -Directed the monthly training program on Canvas LMS for more than 1,000 unique applicants monthly, with applications fee revenue of 1.8 Million Naira to date.-Extensive data cleansing and analysis, using pivot tables, formulae (v-lookup and others), data validation, conditional formatting, and graph and chart manipulation. Identifying opportunities to enhance data integrity through database structure modifications.-Coordinated quarterly webinars, talent sessions and offline training sessions. I launched an Instagram Live Series for high-performing solar engineers, expanding our network of companies and personnel and growing social media presence monthly by 20%.-Enhanced seamless operational workflows for talent trainees and engineers, provide customer support which includes identifying and resolving account conflicts and sign-up issues on CANVAS LMS, solving close to 100 customer inquiries weekly through CRM platforms including Hubspot, boosting customer satisfaction NPS Score by 17%.-Conducted research and trend analysis for social media content to grow Instagram, Twitter and LinkedIn accounts, design content on Canva, implement posting schedules using Buffer for engaging content which increased followers by 3k+. Optimize promotional messaging via email and social media platforms to achieve support sales goals.-Coordinated and collaborated with team members to enable, support and improve day-to-day business operations and processes with the goal of enhancing operations Show less
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Mido Green Energy
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Nigeria
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Operations Associate
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Jun 2020 - Feb 2021
-Supported operations for a $300,000+ Rooftop Solar Project that ran for 6 months, including report generation that optimize project and budget timelines. -Co-supervised a team of solar engineers and artisans on an Electrical System Renovation Project, including organizing meetings with suppliers and vendors, maximizing budgets, and controlling expenses, resulting in eventual cost savings by 9%. -Managed contract negotiations, change orders, and other agreements with EPC subcontractors and vendors, and oversee all subcontractors’ work in different phases. -Developed and implemented company procedures and policy standards that drove revenue generation by almost 18%. -Maintained and built relationships with contractors and customers, providing excellent customer service that improved sales performance. -Co-managed and maintained company website while leading social media strategy across Instagram and Linkedin accounts, increasing company engagement and brand awareness by 20%. -Researched and evaluated third-party products and services partners for purchase, customer relationship engagement, highlighting cost reduction and risk mitigation. Show less
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Ken Saro-Wiwa Polytechnic
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Education Management
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1 - 100 Employee
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Sep 2018 - Aug 2019
•Researched and prepared curricula, course content and resources, delivering lectures to 100+ students at OND and HND levels.•Employed creative modalities and support materials to facilitate learning and engagement that improved class attendance and participation by 40%.•Taught complex Chemistry and Biology topics to low-income community residents preparing for University-entrance exams, achieving an 80% University entrance rate.Presented a research paper at the 2018 National Conference Bori.•Maintained regularly scheduled office hours to advise and assist students.•Administered tests and examinations. Show less
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Jan 2018 - Oct 2018
•Prepared and delivered lectures to over 30 students at the Ordinary National Diploma level. •Enhanced the students understanding of the subject through productive class interactions. •Co-evaluated student research writing and other work using Polytechnic and Departmental standards for composition. •Administered tests and examinations. •Provided administrative support to senior lecturers in the department.
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Education
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Quantic School of Business and Technology
Master of Business Administration - MBA -
Federal University Of Agriculture, Abeokuta
Bachelor of Science (B.Sc.), Pure and Applied Botany -
Centre Songhaï
Songhai Leadership Academy Scholar, Bioenergies, Agricultural Entrepreneurship, Integrated System of Production -
Alliance Française Portharcourt
French Language and Literature, Level B1