• Oct 2019 - Present

・ As head of the graduate admissions team, driving the improvement of administration for International admissions, including communications with applicants by email, online meeting, phone, or in person, and management of application document reviews and interviews・ Overhauled old application procedures for graduate school admission and established new and efficient processes by integrating Information Technologies (Zoom, Excel VBA, and Google Workspace), and reduced section staff working overtime by approximately 20%. ・ Established and maintained a user-friendly website utilizing the basic skills of CSS/HTML, that has boosted prospective candidates application for Graduate School.・ Contribute to the current student’s satisfaction and enhance educational quality by supporting academic activities for graduate students and faculty members including- Visa and housing support for the international graduate students - Class operation for faculty members in graduate schools- Conducting a course reflection sheet each semester and providing feedback to each faculty・ Improved the collection rate for the course reflection sheet from approximately 30% to 70% by replacing the paper-based system with a web-based class reflection system combined with Google Workspace. Show less

• Jun 2017 - Present

・ Spearheaded the creation of new training courses and materials in Research Ethics Education for all graduate students in collaboration with expert faculty members・ Developed, compiled, and promoted Research Ethics and Research Integrity for international faculty and graduate students・ Hosted Faculty Development seminars on research integrity since 2019 and contributed to fostering awareness of research integrity and research ethics among researchers at Soka University・ Managed over 300 applications and related materials written in both Japanese and English for the university Institutional Review Board committee and handled one-to-one communication with international applicants with accuracy and efficiency Show less

• Jun 2017 - Mar 2020

・ Operated the mandatory study abroad program in the faculty and guided an average of 60 students to study abroad in the United States, Australia, and the Philippines in each academic year・ Strategically improved the method of communication with 100 undergraduate students studying abroad using Google workspace in order to minimize ineffective communication through email, and focused on maximizing the student experience at the reception. ・ Managed hiring of faculty members through international recruitment・ Cultivated public relations for the Faculty of International Liberal Arts and boosted website impression by creating and operating official SNS accounts (Instagram and Facebook).・ Managed the competitive research fund including the Kakenhi grant for the faculty members Show less

• Apr 2012 - May 2017

・ Devolped international faculty recruitment operations in order to launch new faculty, International Liberal Arts at Soka University・ Introduced a new online pay slip service for all faculty and staff members and reduced 80% of the costs for the paper pay slips per month・ Implemented accurate payroll operations and tax deduction services every month visualizing the manual for each operation・ Created updated manuals for using the payroll system accurately and efficiently

Internship

• Jun 2010 - Aug 2010

Japanese marketing project -creating the company's promotion in English and Japanese -assisting various tours in Seattle area Japanese marketing project -creating the company's promotion in English and Japanese -assisting various tours in Seattle area