Operations Administrator & Special Assistant, to the Executive Office

• Mar 2017 - Present

Executive Assistant to the Chief Information Officer (CIO)

• Nov 2015 - Mar 2017

•Triages mail, telephone calls, and other communications for the CIO, responding to routine inquiries, forwarding items, or taking messages as appropriate. Coordinates appointments, meetings, and conference calls for the CIO and makes necessary arrangements.•Arranges travel, secures tickets, and prepares itineraries for the CIO. Maintains the CIO's master files and internal records (electronic and hard copy).•Plans a variety of events (luncheons, meetings, office parties, trainings, etc).•Reviews and monitors the CIO's budget and expenditures throughout the year. Ensures processing of expense reimbursements and other administrative paperwork for the CIO.•Researches and abstracts information and support data in preparation for meetings and work projects.

Executive Assistant to the CEO

• Jul 2014 - Nov 2015

•Triages mail, telephone calls, and other communications for the CEO, responding to routine inquiries, forwarding items, or taking messages as appropriate. Coordinates appointments, meetings, and conference calls for the CEO and makes necessary arrangements (e.g., prepares meeting agendas, records minutes, distributes material, requests room set-up and any food services) for same.•Arranges travel, secures tickets, and prepares itineraries for the CEO. Maintains the CEO's master files and internal records (electronic and hard copy).•Develops and/or edits correspondence, presentations, and reports for or by the CEO.•Reviews and monitors the CEO's budget and expenditures throughout the year. Ensures processing of expense reimbursements and other administrative paperwork for the CEO.•Researches and abstracts information and support data in preparation for meetings and work projects; correlates and edits materials submitted by others; works with other ASHA units to ensure that the CEO has necessary briefing materials, agendas, and/or prepared remarks for meetings, conferences, and speaking engagements.•Lead complex projects, ensuring all appropriate members, staff, and outside individuals are fully informed on deadlines and changes; identifies and analyze potential obstacles in advance and works proactively with staff as appropriate to recommend solutions and developing alternatives to ensure successful project completion; and makes certain that the CEO is kept informed of the progress.•Develop, select, adapt, and employ qualitative and quantitative methods providing administrative or project support to the Executive Team while assessing the efficiency and effectiveness; program policies, practices and procedures; and administrative operations on an ongoing basis and other National units on an occasional basis as assigned by the CEO.•Assists the CEO in handling confidential matters as needed.•Lead administrative team during monthly professional meetings.

Executive Assistant to the CEO

• May 2012 - Jul 2014

•Act as a “gate-keeper” for the executive’s time by managing their calendar and travel schedule. Coordinate daily and weekly calendar, preparing each day's meeting schedule, meeting materials, sufficient time blocks for travel and material review pre-meeting, and confirmation of all next day scheduling.•Arrange detail domestic/international travel and transportation arrangements and travel itineraries for the CEO. Complete all travel expense reimbursements accurately and promptly.•Receive, screen and address incoming and outgoing communications with a very high emphasis on service. This includes handling confidential and sensitive information, via phone, email or in person; requiring a thorough knowledge of company operations, policies, procedures, personnel, and using independent judgment to prioritize on behalf of the CEO. •Research and analyze routine administrative projects; preparing first drafts reports and/or communications on routine administrative matters.•Prepare presentation materials, reports, spreadsheets, and correspondence, and maintaining records and files.•Develop and recommend office procedures and systems to ensure smooth office operations. •Prioritize and lead multiple projects simultaneously, and following through on issues in a timely manner.•Manage department budget, accounts payable, reconcile credit cards and approve time sheets. •Interact with world and corporate leaders, high-level decision-makers such as NGO leaders, government officials and corporate executives.•Adhere to organizational policies as described in Council’s Handbook while also following privacy and confidentiality policies and procedures.•Lead special projects and other duties as assigned by Chief of Staff or President/CEO.

Executive Assistant to the Executive Director

• Mar 2011 - May 2012

•Provided administrative support to the Director of 4-H Mission to Market to achieve the strategic goals and objectives for the 4-H Mission Mandates: Science, Healthy Living, and Citizenship•Provided customer service and administrative support for internal teams within Resource Development, Grant Fulfillment, and the Science Management Team- as well as external teams such as Regional Science Liaisons•Arranged detail domestic/international travel and transportation arrangements and travel itineraries for the E.D. Complete all travel expense reimbursements accurately and promptly•Coordinated the Management Team and Regional Liaison monthly conference calls•Collected and disseminate monthly state reports in advance of monthly calls •Manage department budget, reconcile credit cards and approve time sheets•Prepared minutes for conference calls and post them to Goggle and SharePoint web sites on a timely basis•Assisted the co-chairs of the 4-H Science Regional Liaison Committees with coordinating agendas, logistics for committee calls, guest speakers, and expense reports