Leasing Specialist

• Jan 2021 - Present

Responsible for showing and leasing apartments to prospective residents to maintain projected occupancy. Provide exceptional customer service and resolve resident complaints. Execute a marketing plan and update social media accounts under the direction of the Community Director. Conduct outreach marketing visits. Works as a team participant to ensure the community meets the quality customer service standards set by Woodward Management Partners and the Community Director. Responsible for showing and leasing apartments to prospective residents to maintain projected occupancy. Provide exceptional customer service and resolve resident complaints. Execute a marketing plan and update social media accounts under the direction of the Community Director. Conduct outreach marketing visits. Works as a team participant to ensure the community meets the quality customer service standards set by Woodward Management Partners and the Community Director.

Administrative Assistant

• Apr 2019 - Sep 2020

Searched properties for showing availability, coordinated showings and obtained feedback. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Made reservations confirmed appointments and provided directions when required. Ordered and distributed office supplies while adhering to a fixed office budget. Maintained electronic and paper filing systems. Handled office and telephone reception of customers and clients. Scheduled private contractors in accordance to client needs. Maintained and established client data with property associations in client database. Pulled market analysis reports and maintain property database. Provided additional support such as emailing, faxing, photocopying, scanning, tracking documents, filing and data entry. Created marketing brochures and postcards. Always maintained pleasant customer service interaction with Buyers, Sellers, Agents, and Brokers.

Patient Access Associate

• Apr 2018 - Oct 2019

Handle patients and any relevant paperwork. Responsible for greeting, screening, and transporting patients to the scanning room. In charge of handling the patient’s paperwork, as well as making sure the patient understands what each test does and when results will be available. Answer questions about exams, ensure patients are comfortable, and enter relevant patient information into the computer systems. Perform administrative duties, serving as a receptionist, answering phones, scheduling patient appointments, and maintaining equipment and a supply inventory. Work in a medical facility during regular business hours; however, depending on their company's hours of operation. Interact with a number of medical staff, including doctors, nurses, physicians, and other practitioners; extensive interaction with patients is required as well.

Financial Aid Assistant

• Sep 2015 - Dec 2017

Accepts and reviews incoming student financial aid applications and related documents and prepares the files to process a student’s application. Assists students in applying and resolving issues relating to the application process for financial aid and scholarship awards. Completes requests for student financial aid information from other official agencies including financial aid transcript requests. Processes payments of State sponsored programs such as Florida Prepaid, Florida Vocational Rehabilitation, JEP or others as needed. Coordinate with other Financial Aid Personnel to ensure that student applications and corrections are processed promptly and properly. Keys in correspondence, records and requisitions and performs other clerical functions as needed for the campus financial aid office.

Lead Cashier

• 2013 - Aug 2016