Jonathan Cohen
Technical Writer at Iteration Matrix- Claim this Profile
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Topline Score
Bio
Andrea Kerswill
Jonathan is a highly organized, detailed editor and publisher. Always amazing to work with, Jonathan was reliable and performed extremely well. Often working within tight deadlines, Jonathan took the time to review each report and presentation with thorough attention to detail. I would definitely recommend Jonathan to anyone looking for a highly competent editor and publisher! He was a pleasure to work with and a definite value to the team.
Sue Lacher, CHRP
I have been fortunate to have Jonathan Cohen work on a number of projects for me. First and foremost, Jonathan is a great listener and asks the right questions to help clearly define what needs to be communicated and, most importantly, the style of the writing that is required. With his conversational interviewing style, Jonathan makes the process easy and effortless. By going through this initial interview process, the material he delivers is right on the mark with very little, if any, changes required. Whenever I have a particular writing project or a client that is in need of a writer, Jonathan is the first person that comes to mind. I highly recommend him and the great work that he does. Not only does he provide a top notch product at the end, he is a joy to work with. Need someone to write a book or craft your marketing pieces, Jonathan’s your guy.
Andrea Kerswill
Jonathan is a highly organized, detailed editor and publisher. Always amazing to work with, Jonathan was reliable and performed extremely well. Often working within tight deadlines, Jonathan took the time to review each report and presentation with thorough attention to detail. I would definitely recommend Jonathan to anyone looking for a highly competent editor and publisher! He was a pleasure to work with and a definite value to the team.
Sue Lacher, CHRP
I have been fortunate to have Jonathan Cohen work on a number of projects for me. First and foremost, Jonathan is a great listener and asks the right questions to help clearly define what needs to be communicated and, most importantly, the style of the writing that is required. With his conversational interviewing style, Jonathan makes the process easy and effortless. By going through this initial interview process, the material he delivers is right on the mark with very little, if any, changes required. Whenever I have a particular writing project or a client that is in need of a writer, Jonathan is the first person that comes to mind. I highly recommend him and the great work that he does. Not only does he provide a top notch product at the end, he is a joy to work with. Need someone to write a book or craft your marketing pieces, Jonathan’s your guy.
Andrea Kerswill
Jonathan is a highly organized, detailed editor and publisher. Always amazing to work with, Jonathan was reliable and performed extremely well. Often working within tight deadlines, Jonathan took the time to review each report and presentation with thorough attention to detail. I would definitely recommend Jonathan to anyone looking for a highly competent editor and publisher! He was a pleasure to work with and a definite value to the team.
Sue Lacher, CHRP
I have been fortunate to have Jonathan Cohen work on a number of projects for me. First and foremost, Jonathan is a great listener and asks the right questions to help clearly define what needs to be communicated and, most importantly, the style of the writing that is required. With his conversational interviewing style, Jonathan makes the process easy and effortless. By going through this initial interview process, the material he delivers is right on the mark with very little, if any, changes required. Whenever I have a particular writing project or a client that is in need of a writer, Jonathan is the first person that comes to mind. I highly recommend him and the great work that he does. Not only does he provide a top notch product at the end, he is a joy to work with. Need someone to write a book or craft your marketing pieces, Jonathan’s your guy.
Andrea Kerswill
Jonathan is a highly organized, detailed editor and publisher. Always amazing to work with, Jonathan was reliable and performed extremely well. Often working within tight deadlines, Jonathan took the time to review each report and presentation with thorough attention to detail. I would definitely recommend Jonathan to anyone looking for a highly competent editor and publisher! He was a pleasure to work with and a definite value to the team.
Sue Lacher, CHRP
I have been fortunate to have Jonathan Cohen work on a number of projects for me. First and foremost, Jonathan is a great listener and asks the right questions to help clearly define what needs to be communicated and, most importantly, the style of the writing that is required. With his conversational interviewing style, Jonathan makes the process easy and effortless. By going through this initial interview process, the material he delivers is right on the mark with very little, if any, changes required. Whenever I have a particular writing project or a client that is in need of a writer, Jonathan is the first person that comes to mind. I highly recommend him and the great work that he does. Not only does he provide a top notch product at the end, he is a joy to work with. Need someone to write a book or craft your marketing pieces, Jonathan’s your guy.
Credentials
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Canadian Securities Course
Canadian Securities Institute (CSI)Sep, 1987- Oct, 2024
Experience
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Iteration Matrix
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Banking
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1 - 100 Employee
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Technical Writer
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Nov 2022 - Present
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CIBC
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Canada
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Banking
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700 & Above Employee
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Technical Writer
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Feb 2021 - Jul 2022
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Interac Corp.
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Canada
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Financial Services
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400 - 500 Employee
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Innovation Producer and Writer at Interac Corp.
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Feb 2020 - Nov 2020
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Contract Technical Writer
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Feb 2019 - Feb 2020
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Contract Technical Writer
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Aug 2018 - Feb 2019
• Write and maintain online documentation such as procedures, product information, news messages and other documentation. • Perform project management of all aspects of the documentation process, from initial contact with business partners, through writing, editing, translation, and publishing. • Build relationships with business partners and team members. • Balance multiple projects in order to meet timelines and business unit needs, as well as service level agreements. • Write and maintain online documentation such as procedures, product information, news messages and other documentation. • Perform project management of all aspects of the documentation process, from initial contact with business partners, through writing, editing, translation, and publishing. • Build relationships with business partners and team members. • Balance multiple projects in order to meet timelines and business unit needs, as well as service level agreements.
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iNAGO
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Canada
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Software Development
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1 - 100 Employee
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Technical Writer
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Jun 2015 - May 2018
Responsible for writing and maintaining all functional requirements and specifications for Toronto office.Power user of JIRA and Confluence to manage documentation and marketing tasks in an Agile environment.Jointly work with developers, project manager and CTO to understand and draft requirements and documentation.Plan, create and update documentation set, including developer reference guides and setup/admin guides.Write end-user content, such as intelligent assistant dialog, onboarding help, and how-to guides.Write marketing collateral, including proposals, press releases, brochures, emails, and Web site copy.Event planning for sales/marketing events, including trade shows.
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Contract Technical Writer
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Mar 2015 - Jun 2015
Plan, create and update documentation set, including developer reference guides and setup/admin guides.Write end-user content, such as intelligent assistant dialog, onboarding help, and how-to guides.Write marketing collateral, including proposals, press releases, brochures, emails, and Web site copy.
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Lombardi Publishing
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Book and Periodical Publishing
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1 - 100 Employee
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Copywriter
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Feb 2014 - Nov 2014
Responsible for researching and writing long-form sales letters as start of sales funnel for company products. Performed financial research, pitched proposals, and worked closely with company president to craft financial marketing materials. Responsible for researching and writing long-form sales letters as start of sales funnel for company products. Performed financial research, pitched proposals, and worked closely with company president to craft financial marketing materials.
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Piriform
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Freelance Writer
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Oct 2012 - May 2013
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Production Editor
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Sep 2010 - Sep 2012
Tasks: • Editing research reports and notes for research analysts. • Maintaining company web site, updating research database, and keeping mailing lists current. Tasks: • Editing research reports and notes for research analysts. • Maintaining company web site, updating research database, and keeping mailing lists current.
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Marketing Writer
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2008 - Apr 2011
Developed and implemented a comprehensive marketing and buzz plan for this social networking ecommerce startup. Developed and implemented a comprehensive marketing and buzz plan for this social networking ecommerce startup.
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Jonathan Cohen
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Marketing/Technical writer - freelance
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Nov 2005 - Jun 2009
Tasks: • Developing and implementing a comprehensive marketing and buzz plan for a social networking ecommerce start-up (CybaSumo.com). • Newsletter writing for a personal training business. • Proposals and press releases for a e-consultancy firm. • Web copywriting and revision for a travel agency and software firm. • Blogging for various Web 2.0 sites • Helped promote businesses through Web site copy, press releases, and sales sheets. Tasks: • Developing and implementing a comprehensive marketing and buzz plan for a social networking ecommerce start-up (CybaSumo.com). • Newsletter writing for a personal training business. • Proposals and press releases for a e-consultancy firm. • Web copywriting and revision for a travel agency and software firm. • Blogging for various Web 2.0 sites • Helped promote businesses through Web site copy, press releases, and sales sheets.
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Senior Blogger
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Jun 2006 - Nov 2006
Tasks: · Maintained four blogs (example: http://web2.0television.com/blog) through research, writing, linking, comment moderation, and community-building. · Helped promote the business by writing Web site copy, press releases, marketing emails, and sales sheets. Accomplishments: · Received coverage on Digg, TechMeme, and links from other blogs and sites. · Increased the blogs’ Google rankings, making them more attractive to advertisers. Tasks: · Maintained four blogs (example: http://web2.0television.com/blog) through research, writing, linking, comment moderation, and community-building. · Helped promote the business by writing Web site copy, press releases, marketing emails, and sales sheets. Accomplishments: · Received coverage on Digg, TechMeme, and links from other blogs and sites. · Increased the blogs’ Google rankings, making them more attractive to advertisers.
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Essential Message
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United States
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Individual and Family Services
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Copywriter/Consultant
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Nov 2005 - Jul 2006
Tasks: • Assisted clients in improving their corporate communications and branding through copywriting and consultation. • Promoted the business by launching the corporate blog (http://essentialmessage.typepad.com). Accomplishments: • Developed Web site copy that tied together international branches of a global consulting firm. • Created an integrated direct mail, fax, and email campaign for a national seminar/training firm that tripled their earlier response rate (for the email component). • Worked as ghostwriter for a book on personal finance by an investment advisor, helping her to complete a years-long project.
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Ignite Interactive
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Technology, Information and Internet
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Marketing Writer
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2004 - 2005
Tasks: • Wrote service and follow-up letter templates for car dealerships and dealer groups. • Documented and created online help for the company’s new online CRM system. • Assisted in the overhaul of all print collateral. Accomplishments: • Revised all copy for the company's new Web site. • Researched and wrote seven fact sheets and two case studies, from design to printing. • Designed, wrote, and published the company's first electronic newsletter. Tasks: • Wrote service and follow-up letter templates for car dealerships and dealer groups. • Documented and created online help for the company’s new online CRM system. • Assisted in the overhaul of all print collateral. Accomplishments: • Revised all copy for the company's new Web site. • Researched and wrote seven fact sheets and two case studies, from design to printing. • Designed, wrote, and published the company's first electronic newsletter.
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Pivotal Corporation
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United States
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Technical Writer
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1999 - 2002
Tasks: • Wrote, developed, and maintained user guides, online help, product tours, technical notes for Pivotal’s CRM applications. • Peer-edited and supervised the content of certain junior technical writers. • Served as project lead for Pivotal’s leading CRM suite through one full product cycle. • Acted as liaison between the Documentation Department and the Internationalization/Localization Team (in Ireland). Accomplishments: • Designed, documented, and oversaw the implementation of two new help systems for Pivotal’s online products. • Created a Documentation Help Tool that instructed users how to work through the 10+ installation manuals to easily install a custom Pivotal solution.
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Editor
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1994 - 1998
Tasks: • Edited legal digests (copy editing and proofreading). • Wrote digests (abstracts) of legal judgments. • Created CD-ROM databases from legal judgments and legislation. Accomplishments: • Wrote office automation macros that saved three weeks of work by the word processing pool every year. • Developed a new print publication that could be created with little effort and represented a new recurring source of revenue. • Designed, programmed, and produced the first annotated B.C. Civil Practice CD-ROM. • Designed and wrote Western Legal Publication's first Web site.
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Education
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1991 - 1994
The University of British Columbia
Bachelor of Laws (LL.B.), 1994 -
1987 - 1991
University of Toronto - University College
B.Comm, Economics, French, Marketing -
1984 - 1987
York Mills Collegiate
SSHGD, High School/Secondary Diplomas and Certificates -
University of Toronto
Bachelor of Commerce - BCom
Community
