Experience

Transformations Treatment Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Clinical Social Work Intern

  • Sep 2020 - Present



Call 4 Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Care Represenative

  • Oct 2019 - Present

  • Answer all phone calls professionally, courteously, and compassionately• Respond to patient(s) and client(s) with the utmost courtesy and professionalism always• Responds to calls according to specific guidelines approved by client• Screens appointment calls for emergencies (911) and urgent requests to appropriate team member(s) as necessary• Make appointments for services as requested by canceling and rescheduling appointments as necessary• Enter and report all calls and contacts in a timely, accurate, complete and efficient manner



The Watershed Addiction Treatment Programs Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Records Assistant

  • Jul 2019 - Aug 2019

  • Audit medical records for completion and accuracy• Communicate with physicians and other healthcare professionals to clarify diagnoses or to obtain additional information• File items in patient medical records, such as test results, medical record notes, etc.• Communicate pertinent information with team as obtained from patients or families• Maintain confidentiality regarding patients at all times



Big Bend Cares

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Social Work Intern

  • Jan 2019 - Apr 2019

  • Performed duties as an acting case manager• Scheduled medical, dental, and mental health appointments for clients as needed • Completed intakes with clients to get them started with services • Updated clients when in need of recertification to continue services• Answered and handled all client’s questions accurately and with care• Completed any other duties as assigned



Sears

• United States
• Retail
• 700 & Above Employee

• Cashier & Softlines Associate

  • Nov 2018 - Mar 2019

  • Provided the highest degree of member service by making members the first priority. • Greeted customers in a professional and engaging manner.• Completed member transactions accurately and efficiently.• Stayed current and understood the implications of upcoming events, product updates, selling process requirements,• Assisted store leadership, whenever appropriate, in other assigned tasks and duties.



Walgreens

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • May 2018 - Aug 2018

  • Greeted customers and assisted them promptly• Maintained a professional attitude to ensure that the customer wants to return• Answered customers questions and concerns promptly and efficiently • Performed daily tasks including stocking, remerchandising and inventory control• Assisted in set up of store displays and inspected merchandise for quality• Performed other duties as assigned



Walgreens

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • May 2016 - Jul 2017

  • Greeted customers and assisted them promptly• Maintained a professional attitude to ensure that the customer wants to return• Answered customers questions and concerns promptly and efficiently • Performed daily tasks including stocking, remerchandising and inventory control• Assisted in set up of store displays and inspected merchandise for quality• Performed other duties as assigned