Experience

Keystone Group

• United States
• Real Estate
• 1 - 100 Employee

• HR Manager

  • Jun 2022 - Present



Westfield Steel, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• HR Manager

  • Nov 2021 - Jun 2022

• Senior HR Generalist

  • Dec 2018 - Nov 2021

  Westfield, IN

• HR Generalist

  • Dec 2016 - Dec 2018

  Westfield, Indiana

• HR Assistant

  • Nov 2014 - Dec 2016

  Westfield, Indiana



Worthington Design & Remodeling

• United States
• Construction
• 1 - 100 Employee

• Accounting/Human Resource Specialist

  • Dec 2013 - Jun 2014

  Conducted recruitment efforts for all exempt and non-exempt personnel; conducted new-employee orientations; wrote and placed job advertisements. Administered various human resources plans and procedures for all company personnel; assisted in development and implementation of personnel policies and procedures; prepare and maintained employee handbook and policies and procedures manual. Participated in administrative staff meetings and attended other meetings and seminars. Maintained… Show more Conducted recruitment efforts for all exempt and non-exempt personnel; conducted new-employee orientations; wrote and placed job advertisements. Administered various human resources plans and procedures for all company personnel; assisted in development and implementation of personnel policies and procedures; prepare and maintained employee handbook and policies and procedures manual. Participated in administrative staff meetings and attended other meetings and seminars. Maintained employee directory. Performed benefit administration to include communicating benefit information to employees and claims resolution. Maintained employee records and personnel files Assisted Accounting Manager with daily accounting functions by locating quotes via Builder Trend, completed client close outs, filed invoices and used Quickbooks to enter employee time sheets, purchase orders and credit card receipts.

• Customer Service Manager

  • Aug 2013 - Dec 2013

  Conducted scheduling for 15-20 employees Assisted the Marketing Director with daily marketing functions by creating design photo books and scheduling monthly seminars. The point of contact for the front office to assist with client questions and schedule leads for design team. Assisted the Account Manager with daily account functions by locating invoice quotes via Builder Trend, completing client close outs, and filing invoices. Worked with Owner weekly on sales progress to ensure… Show more Conducted scheduling for 15-20 employees Assisted the Marketing Director with daily marketing functions by creating design photo books and scheduling monthly seminars. The point of contact for the front office to assist with client questions and schedule leads for design team. Assisted the Account Manager with daily account functions by locating invoice quotes via Builder Trend, completing client close outs, and filing invoices. Worked with Owner weekly on sales progress to ensure sales team were meeting sales goals.



Gannett | USA TODAY NETWORK

• United States
• Media Production
• 700 & Above Employee

• Principal Human Resource Business Partner

  • Nov 2012 - Aug 2013

  Responsible for client management support for 200+ employees across 4 client groups Conduct new hire employee orientation sessions Support management and employees with HR policies and practices, staffing and performance management Experience working with Success Factors ATS



FORUM Credit Union

• United States
• Financial Services
• 200 - 300 Employee

• Contact Center Supervisor

  • Jun 2012 - Nov 2012

  Managed 4 employees with their day-to-day activities Created and ran excel reports for entire Contact Center which included monthly audit reports, agent availability and hold-time reports Conducted audits for 30 to 40 loans weekly for all Contact Center loans including auto and personal loans Communicated with members daily by phone, email and live chat Received and handled member escalations Lead team meetings and coaching sessions with employees monthly Created the work… Show more Managed 4 employees with their day-to-day activities Created and ran excel reports for entire Contact Center which included monthly audit reports, agent availability and hold-time reports Conducted audits for 30 to 40 loans weekly for all Contact Center loans including auto and personal loans Communicated with members daily by phone, email and live chat Received and handled member escalations Lead team meetings and coaching sessions with employees monthly Created the work schedule for 26 employees each week Motivated team members to meet their individual loan goals as well as our combined monthly goal

• Universal Agent

  • Feb 2011 - Jun 2012

• Member Service Agent II

  • Nov 2010 - Feb 2011

• Member Service Agent

  • May 2010 - Nov 2010