Experience

Bschool Travel

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Senior Account Manager

  • Apr 2022 - Present

• Account Manager

  • Mar 2021 - Present

  • Developing international and domestic travel programs for MBA student groups• Planning private events including meetings, conferences, and celebrations



Trails of Indochina

• Vietnam
• Travel Arrangements
• 1 - 100 Employee

• Director of Sales & Business Development, North America

  • Sep 2018 - Apr 2020

  • Identified new sales opportunities for 3 brands • Arranged and conducted in-person sales calls and training events throughout territory • Managed and enhanced relationships with clients, travel associations & tourism boards • Provided regular webinar training in-person and virtually • Represented 3 luxury brands at several multi-day travel shows • Identified new sales opportunities for 3 brands • Arranged and conducted in-person sales calls and training events throughout territory • Managed and enhanced relationships with clients, travel associations & tourism boards • Provided regular webinar training in-person and virtually • Represented 3 luxury brands at several multi-day travel shows



Fiore & Associates, Global Recruitment and Staffing Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Account Manager / Senior Recruiter

  • Sep 2017 - Sep 2018

  • Procured 4 new clients including Top 50 Travel Management Companies within 6 months • Sourced new leads and secured business through sales calls and presentations • Acted as the key point of contact for all client accounts • Managed a team of Recruiting Sourcing Specialists • Recruited travel industry professionals from travel agents to C-level executives for clients • Procured 4 new clients including Top 50 Travel Management Companies within 6 months • Sourced new leads and secured business through sales calls and presentations • Acted as the key point of contact for all client accounts • Managed a team of Recruiting Sourcing Specialists • Recruited travel industry professionals from travel agents to C-level executives for clients



Topnotch Resort and Spa

• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Jan 2017 - Aug 2017

  • Created, confirmed, and managed reservations for individuals and groups • Provided detailed information on resort properties, amenities, etc. and local experience suggestions • Created, confirmed, and managed reservations for individuals and groups • Provided detailed information on resort properties, amenities, etc. and local experience suggestions



Yampu Tours

• United States
• Travel Arrangements
• 1 - 100 Employee

• Tour Consultant

  • Jan 2015 - Jul 2016

  • Surpassed 6-month sales goal of $240,000 with limited client database and sales experience • Designed highly customized itineraries for luxury clients • Created specialized marketing incentives for client database using CRM system • Represented the company at the Boston Globe Travel Show • Researched and developed new product for countries in Asia • Surpassed 6-month sales goal of $240,000 with limited client database and sales experience • Designed highly customized itineraries for luxury clients • Created specialized marketing incentives for client database using CRM system • Represented the company at the Boston Globe Travel Show • Researched and developed new product for countries in Asia



Vermont Donut Enterprises

• Food and Beverage Services
• 1 - 100 Employee

• Director of Marketing

  • Jan 2013 - Oct 2014

  • Developed the company's first marketing plan, which helped increase customer satisfaction scores at each store to 70% or higher • Managed marketing budget, promotional events, advertising, and social media platforms • Implemented employee recognition programs • Generated weekly performance summaries and forecasts for investors • Initiated use of a cloud system to increase efficiency • Developed the company's first marketing plan, which helped increase customer satisfaction scores at each store to 70% or higher • Managed marketing budget, promotional events, advertising, and social media platforms • Implemented employee recognition programs • Generated weekly performance summaries and forecasts for investors • Initiated use of a cloud system to increase efficiency