Tori Madsen, MPA 💭

Manager of Talent Acquisition Operations at Avid4 Adventure
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, US

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Keely Knight

Tori was hired by the company that laid me off to help me find my next job. She was an absolute LIFESAVER for me when it came to giving me advice on re-writing my resume and coaching me thru every step of my interview process with 10+ companies leading up to my new position. She genuinely took the time to get to know me and what I was looking for next and was always available for last minute check-ins and confidence boosts. Anyone who has the opportunity to work closely with Tori is extremely lucky. She would make a phenomenal asset to growing your companies team!!

Caylen Coxall, SHRM-CP, CPSP

I worked with Tori while she was the People Operations Manager and then Manager of Talent at SonderMind, Inc. Tori is a strong thought leader in the Talent industry with a strong emphasis on DEI strategy beyond checking the box. Tori is beyond resourceful, intentional and passionate for being people first. She would be an asset to any company and is a great colleague to work with!

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Credentials

  • Black Belt Certification (BB)
    Peak Academy
    Jan, 2018
    - Nov, 2024

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Manager of Talent Acquisition Operations
      • Jan 2023 - Present

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Operations Manager
      • Aug 2021 - Apr 2023

      - Business Operations Manager for pre-seed events startup company - Built internal processes and best practices; implemented internal resources including employee handbook, Sales Playbook, CRM Handbook, compensation modeling, and business growth strategy - Designed and led hiring, onboarding, offboarding, and performance management processes for company - Manage organization systems including Slack, Google Suite, and lead implementation of Hubspot for sales team - Support… Show more - Business Operations Manager for pre-seed events startup company - Built internal processes and best practices; implemented internal resources including employee handbook, Sales Playbook, CRM Handbook, compensation modeling, and business growth strategy - Designed and led hiring, onboarding, offboarding, and performance management processes for company - Manage organization systems including Slack, Google Suite, and lead implementation of Hubspot for sales team - Support executive team on a variety of matters including team management, public relations, business strategy, investor relations, and leadership coaching Download our app on Apple or Android devices -> https://linktr.ee/JumpTheLine Show less - Business Operations Manager for pre-seed events startup company - Built internal processes and best practices; implemented internal resources including employee handbook, Sales Playbook, CRM Handbook, compensation modeling, and business growth strategy - Designed and led hiring, onboarding, offboarding, and performance management processes for company - Manage organization systems including Slack, Google Suite, and lead implementation of Hubspot for sales team - Support… Show more - Business Operations Manager for pre-seed events startup company - Built internal processes and best practices; implemented internal resources including employee handbook, Sales Playbook, CRM Handbook, compensation modeling, and business growth strategy - Designed and led hiring, onboarding, offboarding, and performance management processes for company - Manage organization systems including Slack, Google Suite, and lead implementation of Hubspot for sales team - Support executive team on a variety of matters including team management, public relations, business strategy, investor relations, and leadership coaching Download our app on Apple or Android devices -> https://linktr.ee/JumpTheLine Show less

    • Independent Consultant
      • Aug 2021 - Jan 2023

      Independent Consultant balancing multiple professional ventures while I completed my Master's Degree. - Provide consultation and contract-based support for early stage startup companies with a focus on Business Operations, People Operations, Talent Acquisition, and Leadership Coaching. Currently serving as contract Business Operations Manager for early-stage startup company JumpTheLine - Provide career coaching services to individuals seeking new professional opportunities. Provide… Show more Independent Consultant balancing multiple professional ventures while I completed my Master's Degree. - Provide consultation and contract-based support for early stage startup companies with a focus on Business Operations, People Operations, Talent Acquisition, and Leadership Coaching. Currently serving as contract Business Operations Manager for early-stage startup company JumpTheLine - Provide career coaching services to individuals seeking new professional opportunities. Provide resume revamp services, interview preparation, industry insight, and overall career coaching for several clients - Bootcamp Facilitator and project support for Startup Recruiting Bootcamp, a startup recruiting accelerator teaching startup founders, leaders, and TA teams on emerging recruiting best practices Show less Independent Consultant balancing multiple professional ventures while I completed my Master's Degree. - Provide consultation and contract-based support for early stage startup companies with a focus on Business Operations, People Operations, Talent Acquisition, and Leadership Coaching. Currently serving as contract Business Operations Manager for early-stage startup company JumpTheLine - Provide career coaching services to individuals seeking new professional opportunities. Provide… Show more Independent Consultant balancing multiple professional ventures while I completed my Master's Degree. - Provide consultation and contract-based support for early stage startup companies with a focus on Business Operations, People Operations, Talent Acquisition, and Leadership Coaching. Currently serving as contract Business Operations Manager for early-stage startup company JumpTheLine - Provide career coaching services to individuals seeking new professional opportunities. Provide resume revamp services, interview preparation, industry insight, and overall career coaching for several clients - Bootcamp Facilitator and project support for Startup Recruiting Bootcamp, a startup recruiting accelerator teaching startup founders, leaders, and TA teams on emerging recruiting best practices Show less

    • United States
    • Software Development
    • 500 - 600 Employee
    • Team Manager, Talent Acquisition
      • Mar 2021 - Aug 2021

      Team Manager for Talent Acquisition Team for the leading Applicant Tracking System company in the startup space Hired, onboarded, and managed a team of Talent Acquisition Managers based in New York and Denver Reported on hiring trends and performance to department leadership team Supported hiring for Customer Success, People Operations, Talent Acquisition, and Finance teams Implemented process improvements and created resources for information sharing and improved hiring… Show more Team Manager for Talent Acquisition Team for the leading Applicant Tracking System company in the startup space Hired, onboarded, and managed a team of Talent Acquisition Managers based in New York and Denver Reported on hiring trends and performance to department leadership team Supported hiring for Customer Success, People Operations, Talent Acquisition, and Finance teams Implemented process improvements and created resources for information sharing and improved hiring practices Led Interviewing at Greenhouse trainings for over 50 new team members to understand best practices for candidate selection and exceptional candidate experience Show less Team Manager for Talent Acquisition Team for the leading Applicant Tracking System company in the startup space Hired, onboarded, and managed a team of Talent Acquisition Managers based in New York and Denver Reported on hiring trends and performance to department leadership team Supported hiring for Customer Success, People Operations, Talent Acquisition, and Finance teams Implemented process improvements and created resources for information sharing and improved hiring… Show more Team Manager for Talent Acquisition Team for the leading Applicant Tracking System company in the startup space Hired, onboarded, and managed a team of Talent Acquisition Managers based in New York and Denver Reported on hiring trends and performance to department leadership team Supported hiring for Customer Success, People Operations, Talent Acquisition, and Finance teams Implemented process improvements and created resources for information sharing and improved hiring practices Led Interviewing at Greenhouse trainings for over 50 new team members to understand best practices for candidate selection and exceptional candidate experience Show less

    • United States
    • Mental Health Care
    • 300 - 400 Employee
    • Manager of Talent
      • Aug 2020 - Feb 2021

      Oversaw Talent Acquisition at our rapidly scaling mental health startup Transitioned ATS from GoogleHire to Greenhouse including system configuration, integration, and optimization Implemented DEI strategies to ensure diversity, equity, and inclusion were at the forefront of the TA and employee engagement practices Developed and executed on a mandatory Interview Training to ensure quality interview and candidate experience Reported on hiring and People departments analytics… Show more Oversaw Talent Acquisition at our rapidly scaling mental health startup Transitioned ATS from GoogleHire to Greenhouse including system configuration, integration, and optimization Implemented DEI strategies to ensure diversity, equity, and inclusion were at the forefront of the TA and employee engagement practices Developed and executed on a mandatory Interview Training to ensure quality interview and candidate experience Reported on hiring and People departments analytics, performance, and goal success to executive leadership Manage efforts to ensure a quality employee experience by tracking eNPS , implementing meaningful programs, and maintaining a strong company culture Maintained eNPS score >50 through post-survey focus groups, strategic implementation of feedback, employee engagement efforts, and organizational transparency through a weekly employee newsletter Supported transition of company operations to a fully remote workplace in response to COVID-19 pandemic Lead annual internship program in partnership with CLIMB including recruiting, hiring, onboarding, project management, and internship engagement

    • Manager of People Operations
      • May 2019 - Aug 2020

      Led People Operations through time where we received recognition for a Best Place to Work from both Denver Business Journal and Built in Colorado Transitioned company from a PEO to HRIS Zenefits resulting in a featured Case Study Zenefits for utilization excellence Oversee a variety of functions including employee relations, recruiting, benefits, HR administration, payroll, and employee onboarding Coach employees and managers on performance, crucial conversations, and hiring best… Show more Led People Operations through time where we received recognition for a Best Place to Work from both Denver Business Journal and Built in Colorado Transitioned company from a PEO to HRIS Zenefits resulting in a featured Case Study Zenefits for utilization excellence Oversee a variety of functions including employee relations, recruiting, benefits, HR administration, payroll, and employee onboarding Coach employees and managers on performance, crucial conversations, and hiring best practices Provide team support to ensure a variety of projects are executed efficiently including transitioning to new HRIS, change management for office reorganizations & staff reclassification, and overseeing a variety of HR Initiatives Managed and track office supplies and inventory including equipment, space utilization, etc. Serve as company ambassador for company events as community liaison

    • United States
    • Government Administration
    • 700 & Above Employee
    • Recruiter
      • Dec 2017 - May 2019

      As a Recruiter I sourced and vetted exceptional talent for our Department of Parks & Recreation. This includes developing recruiting strategy, sourcing new talent, developing business partner relationships with Hiring Managers, and managing full cycle recruiting for a high-volume organization. Recruitment portfolio includes specialized recruitment strategy for high-turnover and part-time positions in areas including labor, recreation, education, nonprofits, and administration. Additional… Show more As a Recruiter I sourced and vetted exceptional talent for our Department of Parks & Recreation. This includes developing recruiting strategy, sourcing new talent, developing business partner relationships with Hiring Managers, and managing full cycle recruiting for a high-volume organization. Recruitment portfolio includes specialized recruitment strategy for high-turnover and part-time positions in areas including labor, recreation, education, nonprofits, and administration. Additional recruitment skills in hard-to-fill Engineering/Architecture, Executive, Supervisory, Industrial Hygiene, and Contract Compliance fields. Filled 429 positions in 2019 with an average Time to Fill for full-time positions of 35.5 days. Submitted Black Belt Innovation cutting the cost associated per hire by $900 and saving the city $584,031 in vacancies (unused employment budgets). Designed and facilitated several trainings to increase hireability of part-time employees and effective candidate selection among Hiring Managers. This included hosting Mock Interviews, Interviewing & Selection Training, and a Hiring 101 to help employees master the hiring process to find their next promotion. Promoted from Associate Recruiter July 2018

    • Special Projects Intern
      • Aug 2017 - Dec 2017

      Special Projects Intern for the Office of Human Resources at the City and County of Denver. Complete research projects for OHR leadership including analysis of competitive organizational benefits, innovative solutions to public administration, and review of public policy. Provide administrative support to OHR leadership including technology, scheduling, project primacy, and record taking. Spearhead several independent research projects related to classification, management, and… Show more Special Projects Intern for the Office of Human Resources at the City and County of Denver. Complete research projects for OHR leadership including analysis of competitive organizational benefits, innovative solutions to public administration, and review of public policy. Provide administrative support to OHR leadership including technology, scheduling, project primacy, and record taking. Spearhead several independent research projects related to classification, management, and policy revision to maximize the potential of city employees to provide world-class service to the people of Denver.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Unit Co-Director
      • Sep 2014 - Jun 2017

      Managed the daily administration, staff hiring and management, grant allocation and payroll, member enrollment and tracking, communications, budget development, and program scheduling for an after school program at Jack Jouett Middle School. In my time as Unit Co-Director, I guided the organization to grow with over a 100% membership enrollment increase as well as serving double the number of local schools for the first time since the Club's inception in 2007. Directed staff to create… Show more Managed the daily administration, staff hiring and management, grant allocation and payroll, member enrollment and tracking, communications, budget development, and program scheduling for an after school program at Jack Jouett Middle School. In my time as Unit Co-Director, I guided the organization to grow with over a 100% membership enrollment increase as well as serving double the number of local schools for the first time since the Club's inception in 2007. Directed staff to create, coordinate, and implement educational and enrichment programming for members aged 6-18 as well as assist in the training and program implementation in coordination with our partner elementary school program. Collaborated with educational volunteers through Madison House at the University of Virginia, local nonprofits organizations, and in the community to provide exceptional youth development. Oversee a diverse team of 17 youth development professionals. Promoted from Lead Program Staff to Program Coordinator to Unit Director after only one year. Received the first ever Regional Employee of the Month Award for the Organization in March 2015. Show less Managed the daily administration, staff hiring and management, grant allocation and payroll, member enrollment and tracking, communications, budget development, and program scheduling for an after school program at Jack Jouett Middle School. In my time as Unit Co-Director, I guided the organization to grow with over a 100% membership enrollment increase as well as serving double the number of local schools for the first time since the Club's inception in 2007. Directed staff to create… Show more Managed the daily administration, staff hiring and management, grant allocation and payroll, member enrollment and tracking, communications, budget development, and program scheduling for an after school program at Jack Jouett Middle School. In my time as Unit Co-Director, I guided the organization to grow with over a 100% membership enrollment increase as well as serving double the number of local schools for the first time since the Club's inception in 2007. Directed staff to create, coordinate, and implement educational and enrichment programming for members aged 6-18 as well as assist in the training and program implementation in coordination with our partner elementary school program. Collaborated with educational volunteers through Madison House at the University of Virginia, local nonprofits organizations, and in the community to provide exceptional youth development. Oversee a diverse team of 17 youth development professionals. Promoted from Lead Program Staff to Program Coordinator to Unit Director after only one year. Received the first ever Regional Employee of the Month Award for the Organization in March 2015. Show less

  • AMPEL BioSolutions, LLC
    • 1001 Research Park Blvd
    • Executive Administrator
      • Apr 2014 - Feb 2015

      I assisted in the daily operations, administrations, strategic development, and communications for a Bio-medical Research Consultation Organization. I spearheaded media and design through company logo and business cards and coordinated online presence through website development and maintenance. In addition to assisting CEO and CSO on all necessary administrative and operational tasks, I completed investigation research into potential candidates for clinical trials independently and… Show more I assisted in the daily operations, administrations, strategic development, and communications for a Bio-medical Research Consultation Organization. I spearheaded media and design through company logo and business cards and coordinated online presence through website development and maintenance. In addition to assisting CEO and CSO on all necessary administrative and operational tasks, I completed investigation research into potential candidates for clinical trials independently and collaboratively with research assistants on strict deadlines. I networked with medical research sites and personnel nationally. Show less I assisted in the daily operations, administrations, strategic development, and communications for a Bio-medical Research Consultation Organization. I spearheaded media and design through company logo and business cards and coordinated online presence through website development and maintenance. In addition to assisting CEO and CSO on all necessary administrative and operational tasks, I completed investigation research into potential candidates for clinical trials independently and… Show more I assisted in the daily operations, administrations, strategic development, and communications for a Bio-medical Research Consultation Organization. I spearheaded media and design through company logo and business cards and coordinated online presence through website development and maintenance. In addition to assisting CEO and CSO on all necessary administrative and operational tasks, I completed investigation research into potential candidates for clinical trials independently and collaboratively with research assistants on strict deadlines. I networked with medical research sites and personnel nationally. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Technician
      • Aug 2012 - Jun 2014

      Managed transgenic research colony with over 300 animals and 12 genetic lines for a neurophysiology research laboratory at the University of Virginia. Maintained the laboratory's inventory, bookkeeping, administration, data analysis, and research project primacy. My daily responsibilities included completing genetic testing, q-pcr, behavioral trials, schedule drug trials, immunohistochemistry, and quantitative statistical analysis. In addition, I completed independent lab maintenance tasks… Show more Managed transgenic research colony with over 300 animals and 12 genetic lines for a neurophysiology research laboratory at the University of Virginia. Maintained the laboratory's inventory, bookkeeping, administration, data analysis, and research project primacy. My daily responsibilities included completing genetic testing, q-pcr, behavioral trials, schedule drug trials, immunohistochemistry, and quantitative statistical analysis. In addition, I completed independent lab maintenance tasks and projects while collaborating efforts with supervisors and P.I. based on project importance. BSL-2 certification and regulation standards adherence. Show less Managed transgenic research colony with over 300 animals and 12 genetic lines for a neurophysiology research laboratory at the University of Virginia. Maintained the laboratory's inventory, bookkeeping, administration, data analysis, and research project primacy. My daily responsibilities included completing genetic testing, q-pcr, behavioral trials, schedule drug trials, immunohistochemistry, and quantitative statistical analysis. In addition, I completed independent lab maintenance tasks… Show more Managed transgenic research colony with over 300 animals and 12 genetic lines for a neurophysiology research laboratory at the University of Virginia. Maintained the laboratory's inventory, bookkeeping, administration, data analysis, and research project primacy. My daily responsibilities included completing genetic testing, q-pcr, behavioral trials, schedule drug trials, immunohistochemistry, and quantitative statistical analysis. In addition, I completed independent lab maintenance tasks and projects while collaborating efforts with supervisors and P.I. based on project importance. BSL-2 certification and regulation standards adherence. Show less

Education

  • University of Colorado Denver
    Master of Public Administration (M.P.A.), Public Organization Management
    2015 - 2022
  • University of Virginia
    Bachelor of Arts (B.A.), Psychology & Biology
    2007 - 2011

Community

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