Tori Armendariz

Head of People Operations at ReadMe
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Contact Information
us****@****om
(386) 825-5501
Location
Gilbert, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of People Operations
      • Apr 2022 - Present

      We are a small, passionate team of humans (and one owl) and I am privileged to get to work every day to make the employee and candidate experience top-notch. - Manage a team across Talent Acquisition and People Operations - Own culture, engagement, and event strategy and assist with execution - Hiring roadmap and leveling up our talent acquisition process for faster hiring and a better candidate experience - Create a unique growth, performance, and compensation philosophy to match… Show more We are a small, passionate team of humans (and one owl) and I am privileged to get to work every day to make the employee and candidate experience top-notch. - Manage a team across Talent Acquisition and People Operations - Own culture, engagement, and event strategy and assist with execution - Hiring roadmap and leveling up our talent acquisition process for faster hiring and a better candidate experience - Create a unique growth, performance, and compensation philosophy to match the company culture and history - Payroll, compliance, and benefits Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • People Operations
      • Oct 2021 - Apr 2022

      What did I do at Verifiable? - Recruiting: Fully owned recruiting across all teams and departments (from sourcing and screening to offers) - Onboarding: Ensured new team members had everything they needed before they even started! Assets, accounts, and company documentation to set them up for success. - HR Compliance (International employment + SOC2): Ensured all processes were compliant for US and non-US employment law (Estonia, Brazil, Argentina, Mexico, UK, Netherlands, et al)… Show more What did I do at Verifiable? - Recruiting: Fully owned recruiting across all teams and departments (from sourcing and screening to offers) - Onboarding: Ensured new team members had everything they needed before they even started! Assets, accounts, and company documentation to set them up for success. - HR Compliance (International employment + SOC2): Ensured all processes were compliant for US and non-US employment law (Estonia, Brazil, Argentina, Mexico, UK, Netherlands, et al) and maintained SOC2 compliant processes for both onboarding and offboarding. - Payroll: Managed payroll for W2 and 1099 team members across multiple countries and currencies. - Benefits: Day to day benefits administration as well as educating employees on plans and options and troubleshooting when issues arose. - Team-wide communications: Ran team-wide meeting (All Hands) as well as facilitating communications for situations that affected the entire team. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • People Operations Generalist
      • Feb 2020 - Oct 2021

      Scottsdale, AZ Trainual is the world’s leading business playbook software, purpose-built to help growing teams make knowledge transfer easy. So what do I do at Trainual? - Hiring: Work closely with our Engineering teams on technical recruiting, interviewing, and hiring for open / forecasted positions on each team (including sourcing, pipeline building, relationship management, interviewing, and facilitating entire interview process to ensure that we bring the best person for the job into each… Show more Trainual is the world’s leading business playbook software, purpose-built to help growing teams make knowledge transfer easy. So what do I do at Trainual? - Hiring: Work closely with our Engineering teams on technical recruiting, interviewing, and hiring for open / forecasted positions on each team (including sourcing, pipeline building, relationship management, interviewing, and facilitating entire interview process to ensure that we bring the best person for the job into each role!) - Onboarding: Manage the entire onboarding process from the moment an employee accepts a job offer through their first 90 days. This includes pre-employment communications and preparation, conducting new hire orientation, and partnering with their manager to build their 30-60-90 day plan. - Diversity, Equity, & Inclusion: Create and advance Trainual's DEI initiatives through leading and participating in company affinity groups, coaching and influencing leaders on fostering an inclusive workplace, and building and implementing DEI initiatives. - Benefits: Assist with the day-to-day administration of our health benefits program including ensuring compliance, answering employee questions, and assisting with the coordination and planning of open enrollment (employee education). - Employee Experience & Engagement: Facilitate our current programs and perks while thinking of ways to improve them. Researching additional programs we can introduce to help enhance the employee experience. Ensure a happy workforce, free to focus on what they do best, through providing any needed People & Culture support to the Trainual team. - General: Communicate progress, identify blocking issues, and independently identify opportunities to improve processes. Show less

    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Events and Experience Manager (People Operations)
      • Nov 2019 - Feb 2020

      Phoenix, Arizona Area As Events and Experience Manager at Coplex, I was responsible for using an in-depth knowledge of company goals and creating events to support those aims. In addition to creating, planning, and executing Coplex events I was also responsible for making sure that we had a great company culture! To me, this meant making sure we were transparent, communicated effectively, and supported everyone on the team. My main focuses were always ways to improve communication and team dynamics through effective… Show more As Events and Experience Manager at Coplex, I was responsible for using an in-depth knowledge of company goals and creating events to support those aims. In addition to creating, planning, and executing Coplex events I was also responsible for making sure that we had a great company culture! To me, this meant making sure we were transparent, communicated effectively, and supported everyone on the team. My main focuses were always ways to improve communication and team dynamics through effective meetings, Predictive Index analysis, and a continuous focus on gratitude and celebration of how great our team really is.

    • Executive Assistant
      • Oct 2018 - Nov 2019

      Phoenix, Arizona I work with Industry Expert founders, providing them with insights and direction as they build high-growth tech companies. Coplex partners with Industry Experts and Corporate Leaders to identify, start, and fund the next wave of high-growth tech ventures. Pairing industry expertise with a proven tech business-building methodology allows Coplex to de-risk new ventures and optimize their chances for success. Coplex has amplified ideas and set founders up for success in over 280… Show more I work with Industry Expert founders, providing them with insights and direction as they build high-growth tech companies. Coplex partners with Industry Experts and Corporate Leaders to identify, start, and fund the next wave of high-growth tech ventures. Pairing industry expertise with a proven tech business-building methodology allows Coplex to de-risk new ventures and optimize their chances for success. Coplex has amplified ideas and set founders up for success in over 280 high-growth tech companies that have raised $1.5B in VC with an aggregate market value of over $4.5B. Coplex. Always Innovating. Always Extraordinary.

    • Patient Care Coordinator
      • Jun 2015 - Jun 2018

      Greater Nashville Area, TN With more than 60 locations around Tennessee, STAR Physical Therapy is a rehabilitation service provider that is passionate about making sure each patient gets back to living their lives without pain. My role was to manage patient retention and billing scheduling active patients, taking referrals from a wide source of medical offices around Middle Tennessee, requesting and monitoring authorizations and insurance-specific requirements, and maintaining positive relationships with insurances… Show more With more than 60 locations around Tennessee, STAR Physical Therapy is a rehabilitation service provider that is passionate about making sure each patient gets back to living their lives without pain. My role was to manage patient retention and billing scheduling active patients, taking referrals from a wide source of medical offices around Middle Tennessee, requesting and monitoring authorizations and insurance-specific requirements, and maintaining positive relationships with insurances, referral sources, and patients. • Trained new employees within 3 months of hire date, now train most new hires • Work in mismanaged clinics to implement organizational systems that streamlined efficiency, improve patient retention, and increased compensation from insurance companies and over the counter collections from patients Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • English as a Second Language Teacher
      • May 2017 - May 2018

      Greater Nashville Area, TN Volunteer English as a Second Language teacher for level 1 students (basic literacy by little to no knowledge of English vocabulary and grammar) responsible for lesson planning and teaching to quickly improve conversational language skills among non-English speakers.

Education

  • Fort Lewis College
    Bachelor's Degree, English
    2010 - 2014
  • Universidad de Belgrano
    Spanish Language and Literature
    2013 - 2013
  • Universidad de Granada
    Spanish Language and Literature
    2012 - 2012

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