Tori Harda 🐢

CORE QA Manager | Cold Calls at CIENCE
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City, US
Languages
  • English Full professional proficiency
  • Russian Native or bilingual proficiency
  • German Elementary proficiency
  • Ukrainian Native or bilingual proficiency

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Credentials

  • American Life: Practical English Skills
    Udemy
    Jul, 2019
    - Nov, 2024
  • SEO Training Course
    Udemy
    Jul, 2019
    - Nov, 2024
  • EF SET English Certificate 77/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Apr, 2019
    - Nov, 2024
  • Business English course
    Promethean
    Mar, 2019
    - Nov, 2024
  • DIGITAL SKILLS: SOCIAL MEDIA
    FutureLearn
    Feb, 2019
    - Nov, 2024
  • Managing Employee Compensation
    University of Minnesota
    Feb, 2019
    - Nov, 2024
  • Entrepreneurship and Family Business
    RMIT University
    Nov, 2018
    - Nov, 2024
  • Human resources
    Open Universities Australia
    Nov, 2018
    - Nov, 2024
  • Management for a Competitive Edge
    International College of Management Sydney (ICMS)
    Nov, 2018
    - Nov, 2024
  • Negotiation and Conflict Resolution
    MGSM Connections
    Nov, 2018
    - Nov, 2024
  • Project Management Course
    eLearning & Software SRL
    Nov, 2018
    - Nov, 2024
  • Strategic Management
    Open Universities Australia
    Nov, 2018
    - Nov, 2024
  • COMM411: Public Relations
    Saylor Academy
    Oct, 2018
    - Nov, 2024
  • DIGITAL SKILLS: DIGITAL MARKETING
    Accenture
    Oct, 2018
    - Nov, 2024
  • ENGLISH AS A MEDIUM OF INSTRUCTION FOR ACADEMICS
    University of Southampton
    Oct, 2018
    - Nov, 2024
  • Advanced Google Analytics
    Google
    Feb, 2019
    - Nov, 2024
  • Email Marketing
    HubSpot
    Dec, 2019
    - Nov, 2024
  • HubSpot Sales Software
    HubSpot
    Dec, 2019
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • CORE QA Manager | Cold Calls
      • Aug 2021 - Nov 2022

    • Quality Assurance Specialist | Cold Calls
      • Jan 2021 - Aug 2021

      - Assess the way SDRs handle communication with prospects through different channels; - Listen to call recordings and evaluate the objection handling quality; - Outline opportunities for follow-ups; - Discover additional opportunities based on referrals; - Share all the necessary information and tips to prevent making new/repeatable mistakes; - Report and escalate issues to TL/TM.

    • Senior Sales Development Representative
      • Nov 2019 - Jan 2021

      The leading B2B Lead Generation, B2Bmarketing, and Business Development company. Do not hesitate to DM and ask questions about how CIENCE can help you with building B2B pipelines. While your Sales Execs will be closing deals and Marketing Execs will be getting intelligence on the target industry, we will alleviate the time-consuming lead generation and outreach process. - Studying clients value propositions for a successful prospects outreach; - Developing B2B messages for an… Show more The leading B2B Lead Generation, B2Bmarketing, and Business Development company. Do not hesitate to DM and ask questions about how CIENCE can help you with building B2B pipelines. While your Sales Execs will be closing deals and Marketing Execs will be getting intelligence on the target industry, we will alleviate the time-consuming lead generation and outreach process. - Studying clients value propositions for a successful prospects outreach; - Developing B2B messages for an outreach; - Operating HubSpot, LinkedIn and Chrome extensions; - Handling responses: work with objections, schedule appointments, follow-up replies - Developing relationships with prospects based on solution selling techniques; - Enriching potential opportunities through internet research, social media monitoring, events monitoring; - Scheduling semi-automated, semi-manual email send-outs;

    • United States
    • Religious Institutions
    • 700 & Above Employee
    • SMM manager
      • Feb 2017 - Oct 2020

      Managing Facebook and Instagram pages with over 1700+ subscribers in total for three cities in Ukraine https://www.instagram.com/free_english_krivoy_rog/ https://www.instagram.com/free_english_kremenchuk/ https://www.instagram.com/free_english_dnepr/ https://www.facebook.com/groups/153942505199984

    • Director Of Public Affairs
      • May 2017 - Apr 2018

      Managed executive calendar and coordinated weekly project team meetings. Generated new ideas with limited direction and varied internal client needs. Presented projects to internal clients. Communicated strategies, concepts and creative initiatives with authority, credibility and clarity, building consensus and agreement for creative approvals. Translated client desires into compelling campaigns. Managed several campaigns at once under tight deadlines.

    • Australia
    • Software Development
    • 700 & Above Employee
    • Graphic Designer
      • Feb 2017 - Jan 2020

    • Professional Training and Coaching
    • 100 - 200 Employee
    • English Foreign Language Teacher Assistant
      • Apr 2018 - Feb 2019

    • United States
    • Software Development
    • 700 & Above Employee
    • Freelance Translator
      • Jul 2018 - Nov 2018

      Freelance translation of different projects on platform Upwork. Language pairs are ENG - RUS, RUS - ENG, RUS - UKR, UKR - ENG, ENG - UKR, UKR - RUS. Freelance translation of different projects on platform Upwork. Language pairs are ENG - RUS, RUS - ENG, RUS - UKR, UKR - ENG, ENG - UKR, UKR - RUS.

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • PR Team
      • Sep 2016 - Apr 2017

Education

  • Zaporizhzhia Institute of Economics and Information Technologies
    Master's degree, Linguistics (English/German)
    2012 - 2017

Community

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