Torey Wallace
Taco Bell Area Coach at Diversified Restaurant Group- Claim this Profile
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Bio
Christopher Dino
Torey is by far the best area manager I had during my 10 year career as a restaurant manager. He taught me more in the 3 years I worked underneath him than I gleaned from all of the other managers I worked with combined. He builds great teams and somehow finds time to personally develop his managers and team members. Torey gave me the tools needed to succeed including a plan to increase same store sales that resulted in record breaking sales in a low volume store. Truly an amazing coach and role model.
Christopher Dino
Torey is by far the best area manager I had during my 10 year career as a restaurant manager. He taught me more in the 3 years I worked underneath him than I gleaned from all of the other managers I worked with combined. He builds great teams and somehow finds time to personally develop his managers and team members. Torey gave me the tools needed to succeed including a plan to increase same store sales that resulted in record breaking sales in a low volume store. Truly an amazing coach and role model.
Christopher Dino
Torey is by far the best area manager I had during my 10 year career as a restaurant manager. He taught me more in the 3 years I worked underneath him than I gleaned from all of the other managers I worked with combined. He builds great teams and somehow finds time to personally develop his managers and team members. Torey gave me the tools needed to succeed including a plan to increase same store sales that resulted in record breaking sales in a low volume store. Truly an amazing coach and role model.
Christopher Dino
Torey is by far the best area manager I had during my 10 year career as a restaurant manager. He taught me more in the 3 years I worked underneath him than I gleaned from all of the other managers I worked with combined. He builds great teams and somehow finds time to personally develop his managers and team members. Torey gave me the tools needed to succeed including a plan to increase same store sales that resulted in record breaking sales in a low volume store. Truly an amazing coach and role model.
Credentials
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Employer Branding to Attract Talent
LinkedInMay, 2021- Sep, 2024 -
Human Resources in the On-Demand Economy
LinkedInMay, 2021- Sep, 2024 -
Human Resources: Managing Employee Problems
LinkedInMay, 2021- Sep, 2024 -
Human Resources: Running Company Onboarding
LinkedInMay, 2021- Sep, 2024 -
Connecting with Executives
LinkedInApr, 2021- Sep, 2024 -
HR as a Business Partner
LinkedInApr, 2021- Sep, 2024 -
Human Resources Foundations
LinkedInApr, 2021- Sep, 2024 -
Organization Design
LinkedInApr, 2021- Sep, 2024 -
Talent Management
LinkedInApr, 2021- Sep, 2024 -
Understanding Business
LinkedInApr, 2021- Sep, 2024
Experience
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Diversified Restaurant Group
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United States
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Restaurants
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1 - 100 Employee
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Taco Bell Area Coach
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Aug 2021 - Present
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Legacy Restaurant Group LLC
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United States
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Restaurants
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1 - 100 Employee
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Wendy's Area Coach
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Mar 2021 - Jul 2021
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NPC International
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United States
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Restaurants
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700 & Above Employee
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Wendy's District Manager
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Jun 2019 - Mar 2021
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Buffalo Wild Wings
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United States
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Restaurants
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700 & Above Employee
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District Manager
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Apr 2017 - Aug 2018
• Trained over 15 District Managers and three Director of Operations• Helped to train, develop and promote 2 General Managers to District Managers.• Developed a standardized panel process for developing and promoting Store Managers. • Managed a district of over $23 million in sales annually. • Budgeted for the district’s P&L on a monthly and quarterly basis.• Developed 19 locations successfully over the past 10 years.• Completed financial reporting for 80 stores for 2 different Director of Operations.• Ensured consistent operational standards in the areas of quality, service and cleanliness.• Opened over twenty restaurants with responsibilities ranging from site selection, overseeing tenant finish, construction, hiring and training of staff and management. • Led the company with 16.4% manager turnover in 2015 for the district.• Lowered staff turnover of 9 restaurants over 12 months from 166.5% to 126.9%.• Leadership experience coaching store managers in customer service increasing Guest Loyalty Index from 82 to 88+ over 6 months.• Gained leadership experience and confidence managing a team in a franchise acquisition. Show less
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Regional Manager
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Jul 2006 - Apr 2017
Maintained total operational performance for a region of 5 to 8 locations. Led, coached and developed the management team, in a professional manner in a fast paced environment.
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Chili's
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United States
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Restaurants
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1 - 100 Employee
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General Manager | Managing Partner
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Jun 1994 - Feb 2006
Managed and maintained total operating procedures for a $2.5 million full service restaurant. • Coordinated and implemented the training and development program for managers. • Developed and promoted five leaders to a General Manager position out of my store. • Created, implemented and oversaw a program to standardize area kitchens operations. • Led Customer Service by developing and implementing an Area Guest Satisfaction program increasing our area stores results by 8%. • Increased sales over 50%, from $33,000 to $50,000 a week, over a 14-month timeframe by refocusing the team on staffing, speed of service, quality operations and customers. Show less
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Corporate Trainer
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1984 - 1994
Corporate Trainer / Bartender / Server / Cook Responsible for training the managers and staff at my home location. Also traveled and opened restaurants across the country as part of the New Restaurant Opening Team. Corporate Trainer / Bartender / Server / Cook Responsible for training the managers and staff at my home location. Also traveled and opened restaurants across the country as part of the New Restaurant Opening Team.
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Education
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1986 - 1994
University of Kansas
BA in Education, Mathmatics, Computer Science
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