Experience

DATABASICS

• United States
• Software Development
• 1 - 100 Employee

• Director, Business Analysis

  • Jul 2016 - Present

  Effecting change, defining and supporting organization mission through -* Developing and implementing business strategies* Formulating business systems architecture plans* Estimating and managing costs* Ensuring projects meet strategic needs* Delivering work on time, on budget and to agreed quality standards* Surpassing operational goalsOwns Business Analysis strategy and Solution Architecture deliverables for DATABASICS and its customer implementations:• Developing and managing analysis approach for internal and external projects• Establishing and managing analysis process for customer implementation life-cycle• Performing primary business analysis and solution architecture development• Mentoring staff• Creating Whitepapers, Case Studies and other formal communication deliverables • Participating in company strategic planning processLeads the development of services business:• Drafting and negotiating SOW’s and project plans• Conducting business and implementation reviews• Resolving quality, performance and billing issues escalated by or on behalf of clients• Collaborating with the product development team to ensure company status as market leader• Supporting the product sales cycle Show less

• Services Director

  • Jan 2010 - Jul 2016

  Owns overall services delivery and strategy for DATABASICS and its customer implementations: • Developing and implementing effective methods, processes, and procedures for consulting, training and product support• Defining, prioritizing, and developing projects and programs• Managing the services process for customer implementation life-cycle• Supporting the sales cycle• Participating in company strategic planning processLeads the development and maintenance of services business and staff:• Drafting and negotiating SOW’s and project plans• Performing primary business analysis • Assigning project resources, supporting services delivery across all engagements, and mentoring staff• Conducting business, implementation and personnel reviews• Making hiring and termination decisions• Resolving quality, performance and billing issues, or problems escalated by or on behalf of clients Show less

• Professional Services Director

  • Feb 2007 - Feb 2010

  Owns consulting services delivery and strategy for DATABASICS and its customer implementations: Owning the implementation process for customer engagementsLeading the development and maintenance of consulting business and staff:• Drafting and negotiating SOW’s and project plans• Performing primary business analysis • Assigning project resources, supporting services delivery across all engagements, and mentoring staff• Conducting business, implementation and personnel reviews• Making Hiring Decisions• Resolving quality, performance and billing issues, or problems escalated by or on behalf of clients Show less

• Project Manager

  • 2006 - 2006

  • Managing end to end implementation process, from sales to going live • Delivering work on time, on budget and to agreed quality standards • Managing team and coordinating with customer teams, partners and other parts of the DATABASICS organization to ensure that project meet requirements and that it is at all times properly scoped • Reporting on project status to DB and customer management • Conducting project “kick-off” and status meetings • Managing end to end implementation process, from sales to going live • Delivering work on time, on budget and to agreed quality standards • Managing team and coordinating with customer teams, partners and other parts of the DATABASICS organization to ensure that project meet requirements and that it is at all times properly scoped • Reporting on project status to DB and customer management • Conducting project “kick-off” and status meetings


Riggs Bank
• Banking
• 1 - 100 Employee
• Compliance Analyst

  • 2003 - 2004


Oracle

• United States
• Warehousing
• 1 - 100 Employee

• Project Manager

  • 1998 - 2003

  • Managing end to end implementation process, or contributing as team lead on large projects • Delivering work on time, on budget and to agreed quality standards • Managing team and coordinating with customer teams, partners and other parts of the Oracle organization to ensure successful delivery • Reporting on project status to Oracle and customer management • Managing end to end implementation process, or contributing as team lead on large projects • Delivering work on time, on budget and to agreed quality standards • Managing team and coordinating with customer teams, partners and other parts of the Oracle organization to ensure successful delivery • Reporting on project status to Oracle and customer management