Experience

Nationwide Better Health

• Hospitals and Health Care
• 1 - 100 Employee

• Medical Support Technician

  • Apr 2002 - Present

• Care Management Coordinator

  • Apr 2002 - Present

  Assist case managers with the management of clients;Obtain cost of services, assessing benefits and network status of providers and obtain rate negotiations for services out of network, setting up authorization in trakker;Maintain accurate, timely and complete documentation in patient records; andMaintain an excel data base on cost and rate negotiations.Processing appeals and denials for medical necessity.



Mercy Family Care

• Senior Referral Specialist (Promotion)

  • Jun 1997 - Apr 2002

  Verified patient insurance;Contacted insurance companies daily, and learning their new policies and procedures;Accommodated parents with information about the appropriate specialties within their insurance network;Authorized admissions and emergency room visits; andOverseeing daily operations of the referral process;

• Lead Medical Assistant

  • Jun 1997 - Apr 1998

  Supervised three Medical Assistant;Administered patient care, such as taking temperatures, weighing patients, blood drawing, administering injections, neb treatments, and IV's and collecting urine samples; andProviding telephone triage assistance.