Experience

rennie

• Canada
• Leasing Real Estate
• 200 - 300 Employee

• DevOps Engineer

  • Mar 2022 - Present

  Built, Designed and Migrated rennies existing CICD paid service to an internal CICD solution utilizing Jenkins, Docker, and AWS as the underlying tech stack which resulted in reducing the average build times for our main rails application down from an average of 1 hour per build to 5 minutes per build Improved rennie cloud infrastructure by introducing Infrastructure-as-code best practices utilizing Terraform we have moved away from manual creation of resources to having complete CICD automation for our cloud created resources which resulted in less friction between developers and Ops teams when it came to creating new services/aws credentials or other related cloud services. We also were able to reduce monthly costs when we migrated to using Infrastructure as code, we were able to clean up a lot of outdated services that were no longer used. Resulting in a 30% reduction on our monthly AWS bills Built, designed, and migrated old microservice EC2 Cloud-based architecture to a more highly scaleable modern architecture tech stack consisting majority of AWS services such as ECS, ALB, Cloudfront, and RDS which resulted in giving us our application the following: Better scalability with the ECS containers with autoscaling policies, Improved Load balancing with our Application load balancer, and finally utilizing Cloudfront for serving static assets for faster web page loads. Overall improving our application as a whole. Show less



Launchcode

• Canada
• Software Development
• 1 - 100 Employee

• DevOps Administrator

  • Jan 2018 - Aug 2020

  Development and Operations Admin • Manage all of Launchcode's server infrastructure which includes both bare-metal and cloud servers resources on platforms such as AWS, GCP, and/or Azure, any third-party services, and internal business applications. • Manage and Resolve internal development issues with; GitLab, Rancher, and/or Docker • Manage and Resolve all internal networking issues• Work with different development teams to ensure project target deadlines are met. • Create backup redundancy solutions for all internal servers and external client-facing applications.• Identify opportunities to improve the development process.• Identify opportunities to improve internal server infrastructure. • Identify opportunities to implement internal company tools.Technical Support Team-Lead• Analyze Support Tickets on a weekly basis to identify any recurring issues.• Analyze the Inefficiencies of current technical support processes. Refine and make it better. • Manage Inventory for the tech-department • Train and mentor all new or existing tech-support employees. Show less

• Support Specialist

  • Aug 2016 - Dec 2017

  •Answering support calls for Servall Biometrics proprietary software. •Quickly resolve issues over the phone or remotely through remote control software•Training users on Servall Biometric Software via online and face to face meetings•Receiving and maintaining inventory components for proprietary kiosks•Assembling proprietary kiosks for sales throughout North America•Identify reoccurring issues and implement strategies to prevent these issues from happening•Installing software at customer’s sites and remotely through remote control software Show less



North Star Contracting Inc.

• Canada
• Construction
• 1 - 100 Employee

• IT Support Technician

  • May 2013 - Nov 2015

  •Provided day to day technical support for the field staff employees resolving issues using remote access technology, over the phone, or out on site. •Resolved office employees IT related issues such as business software issues, General PC hardware problems, general networking issues, configurations, etc. •Trained employees on the proper use of IT related hardware/software, how to use business related software, and coordinated with management throughout separate divisions to rectify any errors with employee submitted data by having one on one training sessions either remotely or directly out on the job site. •Mantained and managed the field employees access to our servers remotely using VPN technologies. •Performed intermediate-to-advanced IMAC (installs, moves, add, changes) on hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, and mobile devices. Show less