Tony Saylor
Business Manager at HS&A P.C. Law- Claim this Profile
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Bio
David Worthington
Tony is the consummate professional- focused, innovative and strategic. He thinks out of the box to get the job done. A good team leader - he mentors and coaches his team to get perfection and bring success. He is also a good all round guy and great to work with.
Jennifer Thomas
During my nearly four years at Avanti Press, I had the opportunity to work directly with Tony as a member of the Sales Operations team he led. What stands out to me about Tony is his ability to understand and utilize each team member's strengths to exceed company goals. He provides enough direction, support, and guidance to ensure all objectives are completed while encouraging individuals to take ownership of their tasks. He has high expectations for both himself and his team, holds everyone accountable for their actions, and lends a hand whenever needed. Tony consistently showed his loyalty to his team, company, and customers through his dedication, hard work and leadership. I cannot emphasize enough how much I enjoyed working with him or how much I trust his advice.
David Worthington
Tony is the consummate professional- focused, innovative and strategic. He thinks out of the box to get the job done. A good team leader - he mentors and coaches his team to get perfection and bring success. He is also a good all round guy and great to work with.
Jennifer Thomas
During my nearly four years at Avanti Press, I had the opportunity to work directly with Tony as a member of the Sales Operations team he led. What stands out to me about Tony is his ability to understand and utilize each team member's strengths to exceed company goals. He provides enough direction, support, and guidance to ensure all objectives are completed while encouraging individuals to take ownership of their tasks. He has high expectations for both himself and his team, holds everyone accountable for their actions, and lends a hand whenever needed. Tony consistently showed his loyalty to his team, company, and customers through his dedication, hard work and leadership. I cannot emphasize enough how much I enjoyed working with him or how much I trust his advice.
David Worthington
Tony is the consummate professional- focused, innovative and strategic. He thinks out of the box to get the job done. A good team leader - he mentors and coaches his team to get perfection and bring success. He is also a good all round guy and great to work with.
Jennifer Thomas
During my nearly four years at Avanti Press, I had the opportunity to work directly with Tony as a member of the Sales Operations team he led. What stands out to me about Tony is his ability to understand and utilize each team member's strengths to exceed company goals. He provides enough direction, support, and guidance to ensure all objectives are completed while encouraging individuals to take ownership of their tasks. He has high expectations for both himself and his team, holds everyone accountable for their actions, and lends a hand whenever needed. Tony consistently showed his loyalty to his team, company, and customers through his dedication, hard work and leadership. I cannot emphasize enough how much I enjoyed working with him or how much I trust his advice.
David Worthington
Tony is the consummate professional- focused, innovative and strategic. He thinks out of the box to get the job done. A good team leader - he mentors and coaches his team to get perfection and bring success. He is also a good all round guy and great to work with.
Jennifer Thomas
During my nearly four years at Avanti Press, I had the opportunity to work directly with Tony as a member of the Sales Operations team he led. What stands out to me about Tony is his ability to understand and utilize each team member's strengths to exceed company goals. He provides enough direction, support, and guidance to ensure all objectives are completed while encouraging individuals to take ownership of their tasks. He has high expectations for both himself and his team, holds everyone accountable for their actions, and lends a hand whenever needed. Tony consistently showed his loyalty to his team, company, and customers through his dedication, hard work and leadership. I cannot emphasize enough how much I enjoyed working with him or how much I trust his advice.
Credentials
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Lean Six Sigma Black Belt Certification
Breakthrough Performance Group, LLCJun, 2019- Nov, 2024
Experience
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HS&A P.C. Law
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United States
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Law Practice
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1 - 100 Employee
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Business Manager
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2019 - Present
Manage, execute, and deliver upon a defined and further developed set of business practices and strategies aligned with client experience and process improvement; aimed towards growth. Work closely with Senior Partners to develop a culture of effective high performance through team and client engagement. Establish a consistent approach to project management, budgeting efficiency, and lead generation, keenly focused on the perfect client life cycle. Manage, execute, and deliver upon a defined and further developed set of business practices and strategies aligned with client experience and process improvement; aimed towards growth. Work closely with Senior Partners to develop a culture of effective high performance through team and client engagement. Establish a consistent approach to project management, budgeting efficiency, and lead generation, keenly focused on the perfect client life cycle.
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Avanti Press
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United States
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Manufacturing
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1 - 100 Employee
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Director of Sales Operations
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2010 - 2019
Directed team of project managers focused on driving successful operational procedures to support and grow sales in key account chains and franchises; working in partnership with Business Development leaders and sales teams. Managed contact center for both inbound and outbound service, sales campaigns, workflow, lead follow-up, and scheduling. Execution, strategic planning, team building, with a sharp focus on continuous process improvement and customer experience.
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Director of Sales Planning
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2008 - 2010
Developed and managed new strategies to bring consistent focus on sales forecasting, inventory planning, reporting sales results, scheduling work capacity, and formalizing approach to interdepartmental project management. On point as the liaison between the Sales and Fulfillment teams.
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Order Processing and Credit Returns Manager
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2003 - 2008
Managed team in daily order processing for distribution to the Packaging and Shipping teams out of the Fulfillment Center. Orders sourced from in-field Sales and Service Representatives, direct from customers, and through Electronic Data Interchange (EDI) from Key chain accounts. Led physical unsold product returns department for credit generation.
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Sales Service Manager
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2000 - 2003
Worked directly with in-field Sales Representatives for service management of existing account base. Participated in trade shows, sales incentive creation and tracking, hosting sales meetings, service measurement, and business reviews.
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Customer Care Manager
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1994 - 2000
Managed a call center team handling inbound customer service calls. Dialogue and execution focused on shipping and delivery, order taking, service requests, problem solving, dispute resolution, and general inquiries. Calls originated from Sales Representatives and customers direct.
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Education
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Oakland University
Business Administration and Management, General
Community
