Experience

Envoy Solutions
• United States
• Wholesale
• 100 - 200 Employee
• Director of Business Analytics

  • Jan 2021 - Present


Follett Higher Education

• United States
• Retail
• 200 - 300 Employee

• Director of IT

  • Oct 2018 - Jan 2021

  Spearheading the integration of artificial intelligence and big data methodologies into the IT and network space, enabling greater system and IT service performance while reducing the physical footprint of the IT frontier.Providing a prudent business approach to hardware, software, network and deployment services, rather than a traditional big-IT-spend culture, resulting in multi-million dollar expense improvements over budget.

• Senior Manager of Business Intelligence & DevOps

  • May 2015 - Oct 2018

  Architected Follett’s infamous Test & Learn environment, providing collaboration, transparency and scientific method to marketing and profit driving initiatives.Engineered a custom business intelligence studio in C#/ASP .NET, an integrative SQL data warehouse and fully optimized ETL processes, giving the power of analytics to the business operators.

• Manager of Investigative Analytics and Information Systems

  • May 2010 - May 2015

  Led implementation of an integrated e-commerce fraud solution with a multi-million dollar yearly ROI.Designed a targeted inventory shrink reduction program resulting in a seven figure operating profit increase in one year.



Claire's Accessories

• United States
• Retail

• EBR Analyst - North America

  • Aug 2009 - May 2010

  Led project management and implementation of IntelliQ business intelligence application including BRD, poll-log structuring and data validation. Directed internal investigations and intelligence reporting for a territory spanning 628 locations using innovative KPI's, exception reports and statistical modeling. Engineered a custom fraud investigations management application and database. Led project management and implementation of IntelliQ business intelligence application including BRD, poll-log structuring and data validation. Directed internal investigations and intelligence reporting for a territory spanning 628 locations using innovative KPI's, exception reports and statistical modeling. Engineered a custom fraud investigations management application and database.



Lord & Taylor

• United States
• Advertising Services
• 1 - 100 Employee

• Area Loss Prevention Manager

  • Apr 2006 - Aug 2009

  Directed investigations, internal audit and risk management for retail stores throughout the Chicago market. Developed exception reporting in MicroStrategy business intelligence application. Recognized with 2007 Loss Prevention Manager of the Year award. Directed investigations, internal audit and risk management for retail stores throughout the Chicago market. Developed exception reporting in MicroStrategy business intelligence application. Recognized with 2007 Loss Prevention Manager of the Year award.



(Private / Contract)

• Law Practice
• 1 - 100 Employee

• Forensic Investigator

  • Jan 2001 - Apr 2006

  Conducted forensic data mining and forensic accounting investigations for various firms and agencies. Developed pattern-seeking algorithms to positively identify financial fraud, internal crime activities, and other loss opportunities. Testified in legal proceedings for criminal prosecution and civil restitution cases. Conducted forensic data mining and forensic accounting investigations for various firms and agencies. Developed pattern-seeking algorithms to positively identify financial fraud, internal crime activities, and other loss opportunities. Testified in legal proceedings for criminal prosecution and civil restitution cases.