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Simon Burke

I brought Tony into IPscape because of his clear industry knowledge and expertise in market & channel evaluation. Tony delivered the following to IPscape (1) developing and executing our Australian channel strategy, (2) evolving our commercial model and roadmap, and (3) finding and closing new client opportunities. I can thoroughly recommend Tony as a UC/contact centre industry expert who has the emotional intelligence to be a highly adaptable executive across strategy, sales and marketing.

Peter Bennett

As product owner of Telstra’s Network Contact Centre, Tony provided great vision and customer focus into my development teams. His commitment to the Agile development approach was outstanding and his willingness to make personal sacrifices for the team was exemplary. Overall, I’d highly recommend Tony’s leadership skills and experience in the complex, high end domain of hosted cloud services such as those based on Genesys and Broadsoft solutions.

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Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head Of Products
      • Sep 2019 - Present
    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • Head Of Products
      • Sep 2019 - Present
    • Software Development
    • Product Manager
      • Sep 2017 - Aug 2019

      Product Manager for portfolio comprising: global hosted voice; SIP trunking; SD-WAN; call termination services; inbound voice; video conferencing; NBN, internet & fixed data services; routers, switches and wifi access points; mobile plans; desktop voice devices; and services. Product Manager for portfolio comprising: global hosted voice; SIP trunking; SD-WAN; call termination services; inbound voice; video conferencing; NBN, internet & fixed data services; routers, switches and wifi access points; mobile plans; desktop voice devices; and services.

    • India
    • Construction
    • 1 - 100 Employee
    • Wholesale Product Manager
      • Feb 2017 - Jul 2017

      Product Manager for wholesale Cloud Unified Communications and Voice, including Inbound, Call Termination, Interconnect and SIP Trunking services. Product Manager for wholesale Cloud Unified Communications and Voice, including Inbound, Call Termination, Interconnect and SIP Trunking services.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Cloud Services Business Management
      • Mar 2014 - Jan 2017

      Management of trials and post sales delivery of Genbands flagship Kandy Business and mobile Over-The-Top services for consumers through to small businesses and enterprises. Management of trials and post sales delivery of Genbands flagship Kandy Business and mobile Over-The-Top services for consumers through to small businesses and enterprises.

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Business & Channel Development
      • Aug 2012 - Jul 2013

      Business development - direct sales and channel development. Business development - direct sales and channel development.

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Product Management
      • Apr 2010 - Jul 2012

      Telstra Product Manager - hosted contact centre solution for large enterprise and government customers using leading global brands Telstra Product Manager - hosted contact centre solution for large enterprise and government customers using leading global brands

    • Norway
    • Telecommunications
    • 1 - 100 Employee
    • Business Development & Product Management Asia Pacific
      • 1997 - 2008

      Market - Global Enterprise & Carrier Unified Communications & Value Added ApplicationsRegions - Europe, Australia, New Zealand, Japan, South East Asia, India, Pakistan, Korea, Taiwan & China

    • Product & Channel Management Europe
      • 1990 - 1997

Education

  • Edinburgh Napier University
    Bachelor of Engineering with Honours, Electronics and Communications Engineering
    1985 - 1990

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