Tonya Wade

Call Center Agent at Davis Research
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Location
Los Angeles, Californië, Verenigde Staten, US

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Credentials

  • AAPC Healthcare
    AAPC
  • SAG-AFTRA
    SAG-AFTRA

Experience

    • United States
    • Market Research
    • 1 - 100 Employee
    • Call Center Agent
      • okt. 2018 - - heden

      Made cold calls to people all over the Country to participate in a short survey, whether it is paid or unpaid. Made cold calls to people all over the Country to participate in a short survey, whether it is paid or unpaid.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Payment Poster
      • mrt. 2021 - mrt. 2021

      VARIOUS MEDICAL SERVICES; Software used: KAREO. Performed medical Data Entry for Ophthalmology provider. Followed up on claims involving various insurance companies on why they have not been paid. Performed on claims that needed to be re-billed or transferred balances that went towards patient responsibility. Performed ERA payment posting for various medical services. VARIOUS MEDICAL SERVICES; Software used: KAREO. Performed medical Data Entry for Ophthalmology provider. Followed up on claims involving various insurance companies on why they have not been paid. Performed on claims that needed to be re-billed or transferred balances that went towards patient responsibility. Performed ERA payment posting for various medical services.

    • Medical Biller/Collector
      • sep. 2020 - nov. 2020

      DME AND PSYCHIATRIC; SOFTWARES: OFFICE ALLY AND BRIGHTREE. Performed medical billing through Brightree, while performing Medical Billing and Coding through Office Ally. Checked statuses for any claims unpaid. Posted payments through Office Ally. DME AND PSYCHIATRIC; SOFTWARES: OFFICE ALLY AND BRIGHTREE. Performed medical billing through Brightree, while performing Medical Billing and Coding through Office Ally. Checked statuses for any claims unpaid. Posted payments through Office Ally.

    • United States
    • 1 - 100 Employee
    • Medical Billing, Coder, and Collections
      • apr. 2020 - jun. 2020

      November 2018-Feb 2019 as extern; April 2020-06/2020 as employee.Formally my Externship Program for Job training in medical billing and coding: Subject of Podiatry, Psychiatric and Evaluation and Mangement. Major Software used: OFFICE ALLY; Medical Data Entry; MS Excel; Medical coding. Posted payments; Billing verification; Spoke to insurance companies to check the claims statuses. November 2018-Feb 2019 as extern; April 2020-06/2020 as employee.Formally my Externship Program for Job training in medical billing and coding: Subject of Podiatry, Psychiatric and Evaluation and Mangement. Major Software used: OFFICE ALLY; Medical Data Entry; MS Excel; Medical coding. Posted payments; Billing verification; Spoke to insurance companies to check the claims statuses.

    • Medical Records Clerk and Biller
      • mei 2019 - mrt. 2020

      EMPLOYED: 05/2019-09/2019 and 01/2020-03/2020.Major Software used: LYTEC. ACUPUNCTURE, MASSAGE AND CHIROPRACTOR SERVICES. Prepared claims for Blue Shield, involving either chiropractor or acupuncture claims. Recorded Medical Records for Medicare patients.Spoke to attorneys to check the case statuses of patients. Payment posting.Performed medical billing for Medicare patients. EMPLOYED: 05/2019-09/2019 and 01/2020-03/2020.Major Software used: LYTEC. ACUPUNCTURE, MASSAGE AND CHIROPRACTOR SERVICES. Prepared claims for Blue Shield, involving either chiropractor or acupuncture claims. Recorded Medical Records for Medicare patients.Spoke to attorneys to check the case statuses of patients. Payment posting.Performed medical billing for Medicare patients.

    • Medical Records Clerk
      • okt. 2019 - dec. 2019

      Software used: KAREO. DENTISTRY. Recorded medical records and claims for various insurance companies all over the country. Software used: KAREO. DENTISTRY. Recorded medical records and claims for various insurance companies all over the country.

    • United States
    • Construction
    • 1 - 100 Employee
    • Appointment Setter
      • apr. 2018 - jun. 2018

      Call Center: Offered references for homeowners on their home improvement. Organized appointments upon request. Call Center: Offered references for homeowners on their home improvement. Organized appointments upon request.

    • Central Casting
      • jul. 2004 - mei 2017

      Helped fulfill extra roles in Television and Film Helped fulfill extra roles in Television and Film

    • Personal Assistant
      • sep. 2011 - mrt. 2015

      HousekeepingClerical duties: Customer Service, invoices, etcRan Errands HousekeepingClerical duties: Customer Service, invoices, etcRan Errands

    • United States
    • Retail Office Equipment
    • Telemarketing Specialist
      • dec. 2014 - dec. 2014

      Determined the best Ink/Toner to fit customers' needs. 500+ phone calls per day. Determined the best Ink/Toner to fit customers' needs. 500+ phone calls per day.

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Receptionist/Foot Bather
      • feb. 2012 - apr. 2012

      Performed foot bathsData EntryBooked AppointmentsProduced Herbal Medicine Customer Service Performed foot bathsData EntryBooked AppointmentsProduced Herbal Medicine Customer Service

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Appointment Setter
      • jan. 2010 - feb. 2010

      Encouraged business owners to see about our ATM machines.Aroused interested to people who don't appear to have ATM machines. Encouraged business owners to see about our ATM machines.Aroused interested to people who don't appear to have ATM machines.

    • Front Desk Staff (Temporary)
      • feb. 2003 - mrt. 2003

      Customer Service and File Clerk Customer Service and File Clerk

    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Receptionist
      • jun. 2000 - aug. 2000

      File Clerk; Data Entry; Customer Service; light housekeeping. File Clerk; Data Entry; Customer Service; light housekeeping.

Education

  • Southern California Health Institute (SOCHI)
    College Certificate --Graduate, Medical Billing and Coding Specialist
    2017 - 2018
  • Brooks College
    No Degree, Fashion/Apparel Design
    2003 - 2006
  • Parkland College
    No Degree, Various
    2002 - 2003
  • Champaign Central High School
    High School Diploma, Various
    1998 - 2002

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