Tonya Talley
Help Desk Analyst at United States Agency for Global Media- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
US
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Credentials
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IT Help Desk
H.O.P.E. Project DCDec, 2015- Nov, 2024 -
Customer Service Gold
National Hotel and Lodging AssocationOct, 2014- Nov, 2024 -
START
National Hotel and Lodging AssociationOct, 2014- Nov, 2024 -
A+
CompTIADec, 2018- Nov, 2024 -
CompTIA A ce
CompTIADec, 2018- Nov, 2024
Experience
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United States Agency for Global Media
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United States
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Broadcast Media Production and Distribution
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100 - 200 Employee
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Help Desk Analyst
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Jul 2022 - Present
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Allied Universal
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United States
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Professional Services
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700 & Above Employee
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Watch Officer
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Oct 2021 - Jul 2022
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U.S. Office of Personnel Management (OPM)
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United States
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Government Administration
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700 & Above Employee
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Help Desk Specialist
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Feb 2020 - Jul 2022
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Federal Deposit Insurance Corporation (FDIC)
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United States
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Banking
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700 & Above Employee
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Help Desk II
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Jun 2019 - Feb 2020
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The Office of the Chief Technology Officer, Government of the District of Columbia
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Desktop Support Analyst
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Jun 2018 - Jun 2019
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Innovative Management & Technology Approaches, Inc
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Tier 1 Customer Service Technician
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Mar 2016 - Oct 2017
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Evolver IT Services
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Alexandria, Virginia
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Technical Interviewer
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Sep 2015 - Dec 2015
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R. Emmanual Bell Consulting and Training Center
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Washington, D.C.
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Tier 1 Help Desk Analyst
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Apr 2015 - Dec 2015
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Data Coordinator
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Nov 2012 - Jan 2014
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The Office of Corporation Counsel
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Washington, D.C.
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IT Help Desk Support
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Aug 2009 - Jan 2012
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Education
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H.O.P.E. Project DC
CompTIA A+, IT Help Desk -
University of the District of Columbia
START and Customer Service Gold Certifications, Hospitality -
University of the District of Columbia
GED, WIC Hospitality
Community
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