Tonya Langham
General Manager at Titan Waste Services, LLC- Claim this Profile
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Bio
Experience
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Titan Waste Services, LLC
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United States
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Waste Collection
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1 - 100 Employee
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General Manager
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Jun 2022 - Present
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Toccoa Mats
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United States
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Manufacturing
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Director Of Business Development
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Feb 2021 - Jun 2022
Builds solid relationships with customers, vendors, and distributors Develops in-depth knowledge of company offerings to identify profitable business opportunities Directs marketing efforts by presenting market research stakeholders and suggests strategies to expand business opportunities Assesses marketing and sales as well as supplier and vendor operations and recommends improvements Prepare all documentation required for proposals and quotes Research emerging trends and recommend new company offerings to satisfy customers’ needs Develop and manage strategic partnerships to grow business Assists in developing HR policies and drafting employee handbook Employee relations, conflict investigation, and resolution Monitors weekly payroll process as well as the onboarding of new employees Overseer of safety training, safety processes, and recognition for safety performance Show less
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Assistant GM/Human Resource Manager
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Oct 2017 - Feb 2021
Managed multi-million-dollar business from all perspectives to include human resources, operations, sales, and administrative functions. Process weekly payroll and file applicable payroll taxes Manage employee health benefits program Respond to employee issues and conduct investigations in order to reach timely and appropriate decisions. Created business strategy resulting in increased revenue and higher caliber team members. Created new and amended policies and procedures to create structure and accountability amongst the team and reduce turnover. Coach, train, and develop all team members to become good business partners and strong leaders who have a vested interest in company success. Ensure all team members have a customer centric approach to all services provided. Communicates with community partners to determine needs in an effort to better serve the citizens of the areas serviced. Show less
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Macy's
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1 - 100 Employee
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District Staffing Executive – Houston/Louisiana Dist.
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Jul 2016 - Jul 2017
- Assisted in managing a multi-million dollar district through staffing, scheduling, budgeting, and human resource related functions.- Partnered with the Regional Schedule Production Manager to ensure schedules, build, and high-volume day staffing supports the needs of the business. - Supported the staffing and scheduling agenda through effective communication with the Stores, Operations, and Human Resources team via weekly District VP conference calls and Deep Dive visits. - Managed time in attendance departmental mapping and seasonal changes to ensure efficient and effective scheduling and accurate associate sales goals. - Supported business strategies as they relate to staffing and driving business. - Communicated regularly with District VP, district team, store managers and human resources district managers regarding business opportunities, selling cost, hours utilization reports, open jobs, staffing, and other business-related topics.- Partnered with District VP, district team, store management and human resources teams to maximize sales opportunities, optimize schedules, create an outstanding customer service environment and control selling cost.- Ensured that corporate directives were successfully executed, and district specific opportunities, and concerns, are raised through the appropriate individuals Show less
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Multi-Unit Human Resources Manager
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Jun 2013 - Jul 2016
- Review and manage job openings- Plan and execute internal/external local recruitment strategy, consistent interview process and job offers.- Provide a positive work environment through recognition, motivation, empowerment, and accountability.- Partner with store management to support business strategies through assessment, development and placement of talent.- Provide leadership to the store and all team members that focuses on a high energy, high morale store with customer service as the top priority.- Ensure accurate time keeping, payroll, and attendance reports.- Recruit and hire results oriented team leaders and associates.- Prioritize open door communication with all associates and resolve issues promptly.- Educate, motivate, and develop team to ensure effective performance through consistent coaching and training. Show less
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Human Resources/Administrative Support Team Supervisor
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Oct 2010 - Jun 2013
- Coordinate distribution of all incoming communication.- Complete and distribute store newsletter and distribute other employee communication.- Service all customers who visit the executive office for assistance and handle all customer correspondence.- Administration of the safety program and accident reporting process.- Coordinate the interview process for hiring managers.- Perform administrative tasks for all new hire paperwork, input employee information in hiring system.- Monitor new hire orientation and training sessions as needed.- Act as liaison to the District Human Resources office for all HR issues and objectives.- Review weekly training compliance report and make corrections as needed.- Act as liaison to District Staffing office for all staffing issues and objectives.- Review schedule edit requests with Store Manager.- Coordinate annual vacation solicitation from associates.- Coordinate on-call communication and solicitation of open hours.- Monitor weekend compliance in partnership with Store Manager and Sales Managers. Show less
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Department Manager
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May 2008 - Oct 2010
- Managed a high volume inventory and one of the top producing departments in the store. - Placed and tracked orders for department to ensure product was readily available for the customer. - Worked closely with store and district management team to ensure department was running efficiently and effectively. - Collaborated with management on merchandising decisions for department. - Increased departmental and product knowledge to better serve the customer and drive sales and profit. - Kept track of hours utilization in department to ensure payroll budgets were properly maintained. - Lead, developed, and motivated team to excel in productivity and customer service expectations. Show less
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North American Roofing
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United States
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Construction
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1 - 100 Employee
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Payroll & Human Resources Administrator
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Sep 2004 - Nov 2007
- Processed weekly and bi-weekly payroll for hourly associates and executives. - Processed end of month and end of year federal and state required documents. - Addressed and resolved general payroll related inquiries. - Monitored hours worked by associates in the field by evaluating timecards for accuracy on regular and overtime hours. - Gathered personnel records from all employees and organized all new hire and security paperwork. - Issued notices to employees regarding expiring legally required documents and managed process to ensure compliance. - Functioned as liaison between employees and insurance carrier to resolve challenges and clarify benefits. - Assessed and rectified employee disputes and concerns. Show less
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Education
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Regent University
Bachelor of Science - BS, Human Resources Management and Services