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Tonya Jenkins

Student at ACI at ACI Learning

Contact Information

us****@****om

(386) 825-5501

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Location

Metro Jacksonville

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Student at ACI
- Aug 2022 - Present
Install, configure, optimize, troubleshoot, repair, upgrade, and performpreventive maintenance on personal computers, digital devices, operatingsystems, and corporate networks.• Maintains hardware, display, mobile digital devices, and data storage.• Identifies, and manages operational procedures, networking capabilities, threats, and vulnerabilities.• Installs, configures and troubleshoots peripherals, components, networks, printers, and, devices.• Installs, optimizes and customizes Microsoft Windows, client environment, and network technologies. Show less
IT Support Specialist
- Aug 2022 - Present
Customer-oriented IT Support Specialist skilled in effective communication strategies, consultative services, and innovative solutions. Adept in password resets, software installations, and desktop support. Performed operating system deployments, user permission assignments through Active Directory, and Wi-Fi troubleshooting. Currently working toward various IT certifications to enhance hardware, software, and network support proficiency

Criminal Justice/Police and Sheriff's Patrol Officers
- Aug 2019 - Dec 2019
Provide for public safety by maintaining order, responding to emergencies, protecting people and properties. Monitor, note, report, and investigate suspicious person situations, safety hazards, unusual or illegal activities Photograph or draw diagrams of crime or accident scenes and interview principals and eyewitnesses. Evaluate complaint and emergency-request information to determine response requirements. Verify that the proper legal charges have been made against law offenders. Provide for public safety by maintaining order, responding to emergencies, protecting people and properties. Monitor, note, report, and investigate suspicious person situations, safety hazards, unusual or illegal activities Photograph or draw diagrams of crime or accident scenes and interview principals and eyewitnesses. Evaluate complaint and emergency-request information to determine response requirements. Verify that the proper legal charges have been made against law offenders.

Work Center Supervisor & Lead Petty Officer
- Nov 1997 - Nov 2017
Review electrical engineering plans ensuring adherence to design specifications and compliance with codes. Calculate design specifications, material, and resource estimates, and prepare project schedules and budgets. Supervise the installation or operation of electronic equipment or systems. Research equipment or component needs, sources, prices, delivery times, or ongoing operational costs. Review, develop, or prepare maintenance standards. Review electrical engineering plans ensuring adherence to design specifications and compliance with codes. Calculate design specifications, material, and resource estimates, and prepare project schedules and budgets. Supervise the installation or operation of electronic equipment or systems. Research equipment or component needs, sources, prices, delivery times, or ongoing operational costs. Review, develop, or prepare maintenance standards.

ACI Learning
Information Technology

2022 - 2022
University of North Florida
Bachelor of Science - BS, Criminal Justice/Law Enforcement Administration

2017 - 2019
Class “A” Technical School
Certificate, Electrical and Electronics Engineering

1998 - 1998
Recruit Training Command Great Lakes
Certificate, Military Basic Training

1997 - 1998

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