Certified Professional Coder

• Oct 2022 - Present

Remote Patient Access Service Rep

• Oct 2022 - Present

Patient service specialist II

• Oct 2019 - Present

Patient Service Specialists register patients both inpatient and outpatient hospital statuses, collect copays and co-insurances, explain benefits to patients, get authorizations for medical and surgical procedures. We deal directly in the billing process and communicate with payers such as Medicare, Medicaid, private insurances (Cigna,Aetna,BCBS, UHC, WellCare etc…), we are responsible for handling patient chart and PHI while complying with HIPPA. We run ABN and Medical Necessity to assure patient and physician billing is efficient and fair. We deal directly with Worker’s compensation companies and auto insurance companies to start and maintain claims. We have access to most Insurance companies sites to check eligibility and benefit info for patients on inpatient and outpatient basis. We obtain consents for patients care and know how to explain the consents and advanced directives legally for our facility. Show less

Health Unit Coordinator

• Apr 2004 - Jul 2019

I have been with Health First HRMC for 16 years. I worked as a HUC for 9 of those years until my transfer to Patient Business Services in 2019. I worked in a very busy Medical Intensive Care unit where I was responsible for making sure the unit ran smoothly. I was liaison between family and staff and patients and staff. I was responsible for PHI and medical chart transcription and order management. I was responsible for knowing which critical care drips and medication orders required daily and hourly phlebotomy draws and ordering them under the physician. Show less

District Office Manager/ Sales Lead

• Aug 2001 - Apr 2004

Sales and scheduling for Melbourne and Winter Park branches of Kelly Home Care Services. Responsible for scheduling home health aides to private residents. Sales over phone, coordination of employees. Sales and scheduling for Melbourne and Winter Park branches of Kelly Home Care Services. Responsible for scheduling home health aides to private residents. Sales over phone, coordination of employees.

Certified Nursing Assistant

• May 1998 - Aug 2001

Certified Nursing assailant at HRMC for 5W Cardiac Unit, 7W Neuro Tele Unit; 4W Trauma Step down, and then to Cardiac Intensive Care Unit as a EMT/ Phlebotomist which Health First called a “ PCT” Certified Nursing assailant at HRMC for 5W Cardiac Unit, 7W Neuro Tele Unit; 4W Trauma Step down, and then to Cardiac Intensive Care Unit as a EMT/ Phlebotomist which Health First called a “ PCT”