Experience

McClone

• United States
• Insurance
• 100 - 200 Employee

• Commercial Lines Account Manager

  • Oct 2020 - Present

  Menasha, Wisconsin, United States



Empowered Boutique

• Business Owner

  • Jan 2022 - Present

  505 S Webb Street Wittenberg WI 54499



Fire Fitness Camp Oshkosh North

• Bootcamp Instructor

  • Oct 2021 - Present

  Oshkosh, Wisconsin, United States



Jackson Kahl Insurance Services

• United States
• Insurance
• 1 - 100 Employee

• Account Executive

  • Mar 2017 - Jul 2020

  Fond Du Lac, Wisconsin



WPS Health Insurance

• United States
• Insurance
• 700 & Above Employee

• Trainer

  • Jul 2016 - Mar 2017

  De Pere, Wisconsin Create and perform required training of new and existing staff. Monitor performance of class participants by creating evaluations and assessments to identify level of comprehension. Create job aids to help staff implement changes to work flow processes. 〓 Partner with training leadership team to insure overall success across all WPS entities. 〓 Creates within the team a shared focus on the importance of achieving results



Navitus Health Solutions

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Product Manager, Part D

  • Jan 2016 - Jul 2016

  Appleton, WI MA-PD/Health Plan Medicare Part D oversight and act as a subject matter expert for many Medicare Part D topics. Advise health plans on CMS guidance, as well as Medicare D projects that Navitus undertakes. Managing Medicare Part D Projects related to Call Letter, HMPS Memos, Oversight and other CMS Guidance



Associated Benefits and Risk Consulting

• United States
• Insurance
• 1 - 100 Employee

• Individual Health Insurance Consultant

  • Jul 2014 - Jan 2016

  Kimberly, WI Responsibilities Work with clients who are in need of individual insurance. Sales of individual policies via private carriers, Federal Marketplace/Exchange, Medicare Supplements, Medicare Advantage and Medicare Part D plans. Accomplishments Provide an avenue for clients to acquire insurance coverage that meets ACA requirements and aids them in avoiding any type of penalty whether it is on an individual basis or Medicare. Skills Used This position requires carefully… Show more Responsibilities Work with clients who are in need of individual insurance. Sales of individual policies via private carriers, Federal Marketplace/Exchange, Medicare Supplements, Medicare Advantage and Medicare Part D plans. Accomplishments Provide an avenue for clients to acquire insurance coverage that meets ACA requirements and aids them in avoiding any type of penalty whether it is on an individual basis or Medicare. Skills Used This position requires carefully analyzing each person's unique situations to ensure they acquire proper coverage that meets their needs

• Employee Benefits Account Manager

  • Apr 2013 - Jul 2014

  Provides customer service to Employee Benefits clients and support to BIAs/Benefit Consultants and Marketers with the goal of increasing new business production and client retention. Resolves client issues efficiently and accurately primarily through phone and electronic communication methods. Utilizes superior customer service skills to respond to client requests in methods that exceed their expectation. Responsible for managing the client and prospect by being accessible and… Show more Provides customer service to Employee Benefits clients and support to BIAs/Benefit Consultants and Marketers with the goal of increasing new business production and client retention. Resolves client issues efficiently and accurately primarily through phone and electronic communication methods. Utilizes superior customer service skills to respond to client requests in methods that exceed their expectation. Responsible for managing the client and prospect by being accessible and responsive to the Benefits Consultant/Business



Network Health WI

• United States
• Insurance
• 200 - 300 Employee

• Medicare Customer Service Manager

  • Jan 2007 - Apr 2012

  Menasha, WI Management of Customer Service Call Center - 28 employees • Interviewing, Hiring, performance reviews • Governmental Reporting and reporting to Senior Leadership Assistant to Sales Manager • Licensed to sell Health Insurance • Customer service to existing members and work with potential members by conducting sales seminars and individual meetings to sell Medicare Advantage Plan product • Create and conduct all Agent Training that qualified them to be licensed to sell our… Show more Management of Customer Service Call Center - 28 employees • Interviewing, Hiring, performance reviews • Governmental Reporting and reporting to Senior Leadership Assistant to Sales Manager • Licensed to sell Health Insurance • Customer service to existing members and work with potential members by conducting sales seminars and individual meetings to sell Medicare Advantage Plan product • Create and conduct all Agent Training that qualified them to be licensed to sell our product Trainer • Responsible for new employee orientation and training new claims and data entry staff; develop and maintain procedure guidelines Show less