Tony Van Oosten

Senior Information Technology Specialist at Nanometrics Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Ottawa Metropolitan Area, CA
Languages
  • English -
Skills

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Bent Gellerich

I had the pleasure of working with Tony for 3 years. Tony is an outgoing, hard working person that would be an asset to any team. He is a resourceful team player and well liked by both colleagues and customers.

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Credentials

  • Cybersecurity at Work
    LinkedIn
    Apr, 2022
    - Sep, 2024
  • ITIL V3 Foundation
    Itplanit Services Corp.
    Jun, 2008
    - Sep, 2024
  • A+ Hardware
    CompTIA
    Aug, 2003
    - Sep, 2024
  • A+ OS
    CompTIA
    Aug, 2003
    - Sep, 2024

Experience

  • Nanometrics Inc
    • Canada
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Senior Information Technology Specialist
      • Mar 2022 - Present

      Nanometrics specializes in full-service, integrated solutions for studying man-made and natural seismicity, including turnkey seismic networks, industry-leading precision instrumentation, complete data processing and analysis services, and software applications. • Network and Server Admin• Responsible for IT security, data recovery and backup systems, including creating and testing disaster recovery plans• Maintain and advance internal and customer-facing IT infrastructure • Support internal users, automate monitoring and maintenance of servers and network • Evolve IT infrastructure to improve productivity as well as research new IT solutions in sync with the latest industry trends• Work closely with decision makers to research, design and implement cost-effective technology solutions to support and improve corporate communications, security, access to information and end-user productivity• Provide help-desk support for Windows, Mac and Linux desktops/laptops including software updates and coordinating repairs• Automate the monitoring of and maintain Windows and Linux servers and network systems. Maintain and manage product verification test-bed• Develop and maintain backup and disaster recovery procedures and plans• Manage external IT contractors and cloud service providers• Oversee the migration of server-based services and software packages to the cloud• Google Administrator• VoIP Admin• Azure Admin• Office 365 Admin• JIRA Admin• Mobile Device Admin• Document processes and procedures• IT Systems Procurement• Device Management and Tracking• IT Onboarding and new Hire setup• Migration of on prem to the cloud• Oversee Upgrades and Installations

    • IT Network & Systems Administrator
      • Dec 2013 - Mar 2022

      • Maintain and advance internal and customer-facing IT infrastructure • Support internal users, automate monitoring and maintenance of servers and network • Evolve IT infrastructure to improve productivity as well as research new IT solutions in sync with the latest industry trends• Work closely with decision makers to research, design and implement cost-effective technology solutions to support and improve corporate communications, security, access to information and end-user productivity• Provide help-desk support for Windows, Mac and Linux desktops/laptops including software updates and coordinating repairs• Automate the monitoring of and maintain Windows and Linux servers and network systems. Maintain and manage product verification test-bed• Develop and maintain backup and disaster recovery procedures and plans• Manage external IT contractors and cloud service providers• Oversee the migration of server-based services and software packages to the cloud• Google Administrator• VoIP Admin• Azure Admin• Office 365 Admin• JIRA Admin• Mobile Device Admin• Document processes and procedures• IT Systems Procurement• Device Management and Tracking• IT Onboarding and new Hire setup• Migration of on prem to the cloud• Oversee Upgrades and Installations

  • Department of National Defence
    • Canada
    • Armed Forces
    • 700 & Above Employee
    • Sharepoint Consultant
      • Oct 2013 - Dec 2013

      Through ExcelITRProvide technical and administrative support to the DGMSSC Joint Application Design (JAD) and SharePoint User Group (SMUG), such as:Review Joint Application Design (JAD) returns for all DGMSSC directorates/sections against the existing DGMSSC SharePoint site's parameters;• Reconstruct the DGMSSC SharePoint site to reflect JAD requirements;• Take minutes of meetings and create Record of Discussion, obtain Chair approval and circulate to participants;• Maintain an Action Item Log (AIL);• Participate in weekly divisional brainstorming sessions that will lead to the development of a clearly defined SharePoint set of business rules;• Develop a transition plan from the old site to the new and co-ordinate with departmental and divisional information management staff for this transition;• Present the new site structure to JAD participants to finalize design• Maintain frequent liaison with clients;• Review, action, and maintain permission parameters for new site;• Maintain design and configuration management log; and• Support the presentation and demonstration of the new site structure and plan to the Director General and Board of Directors.Provide daily SharePoint help desk, troubleshooting, and coaching to the DGMSSC SharePoint user community;• Construct and facilitate periodic SharePoint learning sessions internal to DGMSSC and, on an as and when required basis, update existing SharePoint tutorials to meet user needs; and • Provide knowledge transfer of SharePoint design/configuration capability to two indeterminateresources.

  • Amdocs (formerly Bridgewater Systems)
    • Senior Desktop Support Specialist
      • Dec 2011 - Sep 2013

      • Provide Second Level IT Support to local and global users working remotely• Configure and maintain PC’s and other related equipment, devices, and systems• PC hardware, software, Blackberry devices, iOS devices, VMware, and networking diagnosis and troubleshooting• Team lead on high visibility project involving deploying, replacing, and returning over 300 leased machines• Provision user accounts; build, image, and maintain computers based on company requirements• Receive tickets through helpdesk system; resolved open helpdesk tickets in a timely and effective manner by investigating user problems, identifying their source, determining possible solutions, testing and implementing solutions• Support local and remote users via RDP and MS Lync• Asset Management Admin for local site for data center, lab, and end user equipment• Perform monthly count of all stock and provide report (ISO 2000 requirement)• Assisted with lab uplift project involving working in a fast paced development lab• Provision Mitel phones using Mitel Communications Director• Manage VMs (Support and Development) using vSphere

  • Iogen Corporation
    • Canada
    • Chemical Manufacturing
    • IT Support Specialist
      • Apr 2008 - Sep 2011

      General responsibilities shared with IT team:• Provided service and maintenance for 350+ machines and devices• Configured and maintained PCs, printers, network cabling, and other related equipment, devices, and systems• PC hardware, software, BlackBerry devices, and networking diagnosis and troubleshooting• Built, imaged, and maintained personal computers based on company requirements• Received tickets through helpdesk system and logged calls for technical assistance; resolved open helpdesk tickets in a timely and effective manner by investigating user problems, identifying their source, determining possible solutions, testing and implementing solutions• Made joint decisions with management regarding equipment and Software purchasing• Provide after hours, rotating on-call supportIT team leader for the following responsibilities:• Set up and maintained company’s SharePoint Farm• Provided training sessions for staff on SharePoint usage• Maintained internal Intranet site• Performed software and system updates• Ensured up-to-date procedural documentation for all new installs, updates, contact information, and/or other system related events

  • District School Board Ontario North East
    • Canada
    • Education Administration Programs
    • 200 - 300 Employee
    • Computer Technician
      • 2003 - 2008

      Responsible for Information Technology at 5 school sitesProvide service and maintenance for 300+ machines and devicesPC Hardware, software, and networking diagnosis and troubleshootingInstallation of ISA systems for students with special needsInstallation of systems and implementation of programsMade joint decisions with management regarding equipment purchasingAssisted in computer lab assembly; including network wiringProvided training and initial supervision for new I.T. personnel

  • Collective Minds Consulting
    • Canada
    • Information Technology & Services
    • Foundation Business Desk Analyst
      • Feb 2003 - Aug 2003

      PC Hardware, software, and networking diagnosis and troubleshootingProvided province-wide Technology SupportNetwork and application password resets PC Hardware, software, and networking diagnosis and troubleshootingProvided province-wide Technology SupportNetwork and application password resets

  • TeleTech
    • Denmark
    • Appliances, Electrical, and Electronics Manufacturing
    • Rogers Tech Support
      • 2001 - 2003

      Rogers High Speed Internet Tech Support Rogers High Speed Internet Tech Support

  • J.S. RedPath Ltd
    • Customer Service Representative
      • Mar 2001 - May 2001

      Provided customer service to wireless customersDealt with billing, service, and technical issues for wireless PCSs; PC Hardware, software, and networking diagnosis and troubleshootingSet up and maintained computers on a Local Area NetworkInstalled hardware and software Provided customer service to wireless customersDealt with billing, service, and technical issues for wireless PCSs; PC Hardware, software, and networking diagnosis and troubleshootingSet up and maintained computers on a Local Area NetworkInstalled hardware and software

    • Computer Technician
      • Jun 1999 - Sep 1999

      PC Hardware, software, and networking diagnosis and troubleshootingInstalled hardware and software onto computers throughout regionProvided Y2K testing, troubleshooting, and updated equipment PC Hardware, software, and networking diagnosis and troubleshootingInstalled hardware and software onto computers throughout regionProvided Y2K testing, troubleshooting, and updated equipment

Education

  • Canadore College
    Diploma, Computer Programmer/Analyst
    1998 - 2001
  • Englehart High School
    OAC Diploma, OAC Diploma
    1993 - 1998

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