Experience

Lawrence + Memorial Hospital

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Physician Resource Navigator

  • May 2015 - Present

  • Strive to create a community environment by ensuring newly-hired specialists are introduced to physicians and their staff in an effort to drive relationships • Ensure effective communication and efficient operational performance by liaising between physicians, office staff, hospital administration and other departments throughout the hospital in an effort to maintain fruitful collaboration • Receiving continued training with Epic Software and provide education to physicians and their staff in an effort to promote proper understanding, navigation and best practices tailored to fit the needs of each office • Educate physicians of new technologies and services that the hospital offers in an effort to provide them with the best possible means to deliver better healthcare • Ensure all employees are abiding by the hospital’s guiding principles and philosophies Show less



Ocean State Urgent Care & Primary Care

• Westerly RI

• Marketing Specialist

  • Jan 2015 - May 2015

  Responsible for generating new patients, and new businesses such as pre-employment physicals and DOT physicals. • Marketing primary care to new physicians • Pre-employment physicals and drug screenings • Coordinate DOT physicals with area businesses • Continual promotion of walk-in clinic • Establish and maintain the needs of Human Resource personnel • Inform and introduce clinic and services to area businesses • Establish and manage Workers Compensation and Occupational health for local businesses • Facilitate health fairs for company wellness program • Manage customer service and community relations Show less



Groton Regency Genesis CO.

• Groton, CT

• Director Of Admissions

  • Mar 2014 - Jan 2015

  Drive and Facilitate admissions for rehab and long term care and assisted living; while ensuring the needs of the end users and caregivers were met. • Manage customer referral and admissions process including community sales, referral management and admission sign in through post admission • Assess inquiries when necessary and respond to referrers based on protocol • Ensure immediate response to phone, fax and walk-in inquiries • Coordinate tours and discuss sales process with customers, families and referrers • Confirm proper completion, signing and distribution of paperwork in accordance with procedure • Ensure appropriate preparation of rooms and introduction to all nursing staff on unit • Maintain thorough knowledge of medical, social and financial information relating to elder care • Work with Administrator, Regional Director of Sales and Marketing to ensure consistent effectiveness for admissions, discharge and transfers • Develop and implement long-range and short-term sales plans • Review performance statistics and make the necessary adjustments to increase performance Show less



Westerly Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Physician Liaison and Outreach Manager

  • Feb 1998 - Jan 2014

  • Act as a liaison between physicians, their staff and other departments throughout the hospital to ensure seamless communication and to maximize operational efficiencies • Introduce physicians to newly-hired specialists in order to promote teamwork and establish a sense of community around the hospital • Establish, maintain and manage communication between physicians and hospital administration to ensure successful collaboration and mutual satisfaction • Inform physicians of new technologies and services that the hospital offers in an effort to provide them with the best possible means to deliver better healthcare • Ensure all employees are abiding by the hospital’s guiding principles and philosophies • Create a computer link between the hospitals physician offices • Represent the hospital at town meetings, chamber events and community activities • Organize, promote, and execute events outside the hospital for patients, physicians and their families • Assisted in the development, implementation and management of the Westerly Hospital Outreach Program • Created and managed satellite drawing stations throughout the hospital, making it easier and more convenient for patients to get their blood drawn • Expanded and facilitated the program beyond the hospital itself to include nursing homes and residential locations • Supervised 30 staff members, ranging from phlebotomist to couriers • Maintained accurate scheduling and payroll documentation • Established and maintained relationships with nursing homes, physician offices and walk-in clinics Show less



The Westerly Hospital

• Westerly, RI

• Emergency Medical Services

  • Jan 1988 - Jan 1998

  OR Scrub Tech • Provide assistance to surgeons while maintaining a sterile environment • Setup Surgical Field i.e.: instruments, sutures, gauze, suction EKG Tech • Perform EKG’s on patients • Start IV’s for Thallium stress test patients ER Tech • Perform vital signs and obtain medical history on patients • ER Pre-op (i.e.: insert Foley catheters, shave sites, etc.), Post-op • Assist ER doctors and nurses as needed i.e.: CPR, suturing, casting, transporting OR Scrub Tech • Provide assistance to surgeons while maintaining a sterile environment • Setup Surgical Field i.e.: instruments, sutures, gauze, suction EKG Tech • Perform EKG’s on patients • Start IV’s for Thallium stress test patients ER Tech • Perform vital signs and obtain medical history on patients • ER Pre-op (i.e.: insert Foley catheters, shave sites, etc.), Post-op • Assist ER doctors and nurses as needed i.e.: CPR, suturing, casting, transporting