Tony Santiago
Business Application & Training at Consulant- Claim this Profile
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Bio
Chris Fangio
You could not hire a more dedicated, patient, personable, and responsible person than Tony Santiago. I have worked with him on many occasions and have never been more impressed with a service provider. Tony is always willing to listen to the customer's ideas and suggestions, even when he knows they may be wrong. After letting me stumble a few times, Tony eagerly helped me back up and offered alternatives that indeed worked. Very caring an passionate about what he does, I can't imagine Tony falling behind or failing in any role that he decides to undertake.
Chris Fangio
You could not hire a more dedicated, patient, personable, and responsible person than Tony Santiago. I have worked with him on many occasions and have never been more impressed with a service provider. Tony is always willing to listen to the customer's ideas and suggestions, even when he knows they may be wrong. After letting me stumble a few times, Tony eagerly helped me back up and offered alternatives that indeed worked. Very caring an passionate about what he does, I can't imagine Tony falling behind or failing in any role that he decides to undertake.
Chris Fangio
You could not hire a more dedicated, patient, personable, and responsible person than Tony Santiago. I have worked with him on many occasions and have never been more impressed with a service provider. Tony is always willing to listen to the customer's ideas and suggestions, even when he knows they may be wrong. After letting me stumble a few times, Tony eagerly helped me back up and offered alternatives that indeed worked. Very caring an passionate about what he does, I can't imagine Tony falling behind or failing in any role that he decides to undertake.
Chris Fangio
You could not hire a more dedicated, patient, personable, and responsible person than Tony Santiago. I have worked with him on many occasions and have never been more impressed with a service provider. Tony is always willing to listen to the customer's ideas and suggestions, even when he knows they may be wrong. After letting me stumble a few times, Tony eagerly helped me back up and offered alternatives that indeed worked. Very caring an passionate about what he does, I can't imagine Tony falling behind or failing in any role that he decides to undertake.
Experience
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Consulant
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Business Application & Training
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Mar 2009 - Present
Conduct application design workshops to assist clients define and configure call center operations. Additionally, provided operational, as well as technical training on call center hardware components. Conduct application design workshops to assist clients define and configure call center operations. Additionally, provided operational, as well as technical training on call center hardware components.
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Austin Logistcs
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1 - 100 Employee
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Sr. Product Specialist
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Aug 2006 - Mar 2009
Undertake the dual role of Technical Project Manager and Senior Product Specialist for the Client Services group Undertake the dual role of Technical Project Manager and Senior Product Specialist for the Client Services group
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Aspect Software
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United States
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Software Development
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500 - 600 Employee
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Confiuration Engineer
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Jul 1997 - Jul 2006
Serve as Implementation Manager and Solutions Consultant for the Americas Field Support - Deployment Services, and most recently, as a Configuration Engineer of National Accounts with the North American Center of Excellence. Some of the customer’s include CitiGroup, HSBC and AT&T Serve as Implementation Manager and Solutions Consultant for the Americas Field Support - Deployment Services, and most recently, as a Configuration Engineer of National Accounts with the North American Center of Excellence. Some of the customer’s include CitiGroup, HSBC and AT&T
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Davox Corporation
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Software Development
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1 - 100 Employee
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Systems Integration Manager
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1997 - 2000
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Computer Data Systems Inc
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United States
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Software Development
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1 - 100 Employee
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Senior Information Management Specialist
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Dec 1995 - Jun 1997
Served as Project Leader for the US Postal Inspection Service Network integration project Served as Project Leader for the US Postal Inspection Service Network integration project
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Logicon, Inc
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United States
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Software Development
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Technical Specialist
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Oct 1994 - Dec 1995
Served as Task Leader for the Operations Directorate’s System Development Group (SDG) at the Central Intelligence Agency Served as Task Leader for the Operations Directorate’s System Development Group (SDG) at the Central Intelligence Agency
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Lockheed Martin Information Technology
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United States
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Facilities Services
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1 - 100 Employee
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Senior Network Specialist
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Dec 1991 - Oct 1994
Served as Project Leader for the Latin America Division’s Network project at the Central Intelligence Agency. Analyzed and assessed overseas site facilities and technical requirements in order to design and implement the best LAN/WAN configuration for each location. Negotiated and supervised facilities and maintenance contracts to provide first line support to international sites Served as Project Leader for the Latin America Division’s Network project at the Central Intelligence Agency. Analyzed and assessed overseas site facilities and technical requirements in order to design and implement the best LAN/WAN configuration for each location. Negotiated and supervised facilities and maintenance contracts to provide first line support to international sites
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Education
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1978 - 1993
Universidad de Puerto Rico
BS, Biology
Community
