Experience

Slide Ranch

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Facilities Maintenance Manager

  • Mar 2021 - Present

  Facilities Manager responsibilities include: - Overall maintenance of the ranch facilities (134 acres), including all buildings, grounds, trails and ranch winter drainage in a safe, functional and attractive manner, consistent with organizational values and available budget. - I also serve as the Volunteer Coordinator; Farm to Table / Experiences Manager - The responsible operation and basic maintenance of all utility systems at Slide Ranch including: water system, plumbing systems, electrical systems, appliances, wood burning stoves and electrical heating systems, waste management and disposal systems including trash, recycling, and composting toilets. - Maintaining the well water system, including daily monitoring and sampling, repairs, and monthly sampling in accordance with State and Federal regulations. - Working with Slide Ranch executive staff, GGNRA and hired contractors to develop and implement the campus improvement plan, seeing each project from planning through construction and completion. - Co-Chair of the “Facilities Committee” - Focusing on future projects and budgeting. - Maintaining fire safety systems including fire extinguishers, smoke alarms and wood stoves. - Training and orientating all staff and TIRs (Teachers in Residence) on proper use of workshop, tools and machinery before authorizing use of tools. - Planning and leading work sessions for TIRs (Teachers in Residence) that accomplish ranch goals while focusing on building practical skills. - Coordination with Animal Care Manager to maintain and repair animal shelters, pastures, fences, pens and enclosures. - Coordination with Garden Manager to maintain and repair garden beds, hose bibs, irrigation, and plumbing in the certified organic garden. - Participating in annual GGNRA health and safety inspections; implementing recommendations - Participating ranch hand; feeding of goats and sheep, chickens and ducks Show less



TourDay Marin

• Owner / Operator

  • Jan 2016 - Present

  TourDay Marin specializes in tour guide led "custom" tours within West Marin, California. With over 30 years of experience in the local area we will create an itinerary based on your interests. Western Marin contains a rich ranching history, beautifully scenic coastal retreats, farm to table products such as local cheese, meats and produce along with an extensive amount of waterfront restaurants. "Tour like a local, with a local". TourDay Marin specializes in tour guide led "custom" tours within West Marin, California. With over 30 years of experience in the local area we will create an itinerary based on your interests. Western Marin contains a rich ranching history, beautifully scenic coastal retreats, farm to table products such as local cheese, meats and produce along with an extensive amount of waterfront restaurants. "Tour like a local, with a local".



Avery Lane, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Facilities Maintenance Manager

  • Sep 2018 - Mar 2021

  - Responsible for overseeing general maintenance of all three of the Avery Lane locations - Point person for basic handyman work including plumbing, electrical, carpentry, landscaping and appliance - Provide input to Director of Operations about needed repairs and ideas for facilities improvement - Project manager for outside contractors, seeing project from planning, construction and completion - Assist with building and office space projects including build-out, renovations, and office moves - Cooperative with excellent customer service attitude; ensuring requests are fulfilled timely Show less



Indian Valley Brewing

• General Manager

  • Aug 2019 - Apr 2020

  - Led the process for a 15% revenue increase in overall IVB sales (apparel, food and beer) - Created and managed all aspects of customer programming to maximize traffic and dollar sales - Personally created a company and customer culture conducive to a prolonged brewery experience - Produced social media content and engagement for Indian Valley Brewing - Identified local sponsorship and special event opportunities directly related to the tap room - Developed new merchandise ideas for our tap room - Coordinated with food vendors for “pop-up” events; Researched, negotiated and booked musical events - Coached a team of seven employees on taproom best safety practices - Ran daily operations; employee scheduling, maintaining event calendar, inventory and ordering - Hands on attitude at Indian Valley Brewing. All hats worn and no job too small - Recognized and listened to my employees and customers while leading by example Show less



Schiller Bikes

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Warehouse Operations Manager / Lead Technician

  • Aug 2016 - Dec 2018

  - Increased water bike production and sales by 35% within the first two months as Ops. Mgr. analyzing past sales trends to forecast and designate efficient continuous builds for Schiller Bikes - Efficiently directed the facilities: receiving, repair, production, inventory, shipping, and order processing - Exceeded company objectives, customer needs, and productivity in cost and time - Managed a culturally diverse team of five; coached and cross-trained employees to improve workflow - Acted as primary water bike technician assembling, inspecting and approving all water bike builds - Proactively monitored and resolved any technical and / or design / assembly production issues - Managed activities related to inventory control, warehousing organization, packaging, shipping and receiving - Communicated and explored workplace safety precautions with employees during weekly meetings Show less



Rolling Hills Club

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Membership Director

  • Jun 2014 - Jun 2016

  - Planned and implemented sales and retention strategies to exceed club membership goals by 15% - 20% - Developed date entry protocol and ensured quality and consistency of data input for prospects / new members’ within company database (MindBody) - Organized and prepared membership application packets / contracts for new members - Educated new members on details pertaining to membership contracts before and during contract completion - Averaged 5 to 7 "facilities and program" tours daily for prospective members - Proactively tracked the success and overall performance of all membership activities - Processed member resignations; noting and highlighting negative membership retention trends - Conducted orientation programs for new members - Acted as a point of contact for all member and non-member questions and issues - Integral member of management and staff meetings; served as Manager on Duty in absence of GM Show less



Father

• Finland
• Advertising Services
• 1 - 100 Employee

• Widower

  • May 2007 - Jun 2014

  Widowed in 2007 and removed myself from the workforce to become a full time father to my then 3 year old. Widowed in 2007 and removed myself from the workforce to become a full time father to my then 3 year old.



Aircraft Shopper Online

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Director of Sales and Customer Service

  • Jun 1997 - May 2007

  - An integral member of a management team that took a website from startup to acquisition - Worked closely and collaboratively within the management team to analyze our competition and respond to an ever changing market and budding competitors - Led a sales department to consecutive profitable years over a span of ten years - Maintained a personal sales territory with approximately 200 accounts over a ten year span; producing more than $1.3M worth of annual sales revenue at time of acquisition - Employee of the year in 2005; four time employee of the month over the course of three years. - Managed and coached three account managers and two customer service reps - Organized and implemented strategic sales plan activities to move prospects;installed metrics as structure for account managers as they maintained critical account coverage - Supervised execution with bi-weekly territory reviews to ensure revenue projections were met - ASO acquired in 2007. Responsible for ‘packaging’ up the sales and customer service departments and training my counterpart in their operation - Developed the ASO Sales and Customer Service training manual for incoming ASO / CAMP employees detailing the ASO culture, database use, territory and account management practices - Utilized the newly created ASO manual to personally coach and train the new ASO account managers on our in-house built database, territory coverage tools and specific ‘key’ client characteristics; trained my counterpart on ASO current processes, reports, metrics and customer database / queries - Retained as an independent ASO sales consultant for six months post acquisition to support the transition Participated in training, trade shows and industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals Show less