Tony Ratcliffe
Operations Manager - Customs, Imports & Exports at Mi Hub- Claim this Profile
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English Native or bilingual proficiency
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Bio
Robert Cajolet
Tony worked with me over 5 years, until October 2014. He was responsible for world logistics for Biodroga, a dept he structured and managed most efficiently. Dedicated and ethical, we could be confident of the procedures and the follow-up for that department. Punctual, loyal and a great team player. I recommend him without reserve.
Frederic Bernier
His work was meticulously accomplished while maintaining a high level of openness to other’s needs and continuously demonstrating the ability to adapt to fast-evolving situations. Tony had an unmatched resilience in the face of challenging situations and a shear ability to handle a great amount of work while maintaining high quality and a keen sense of priorities. He was very well respected by his peers, vendors & clients. He was a reference for many on the intricacies of international logistics in our industry. A humble and professional person, Tony will surely easily fit in many different organization scenarios, be it big or small.
Robert Cajolet
Tony worked with me over 5 years, until October 2014. He was responsible for world logistics for Biodroga, a dept he structured and managed most efficiently. Dedicated and ethical, we could be confident of the procedures and the follow-up for that department. Punctual, loyal and a great team player. I recommend him without reserve.
Frederic Bernier
His work was meticulously accomplished while maintaining a high level of openness to other’s needs and continuously demonstrating the ability to adapt to fast-evolving situations. Tony had an unmatched resilience in the face of challenging situations and a shear ability to handle a great amount of work while maintaining high quality and a keen sense of priorities. He was very well respected by his peers, vendors & clients. He was a reference for many on the intricacies of international logistics in our industry. A humble and professional person, Tony will surely easily fit in many different organization scenarios, be it big or small.
Robert Cajolet
Tony worked with me over 5 years, until October 2014. He was responsible for world logistics for Biodroga, a dept he structured and managed most efficiently. Dedicated and ethical, we could be confident of the procedures and the follow-up for that department. Punctual, loyal and a great team player. I recommend him without reserve.
Frederic Bernier
His work was meticulously accomplished while maintaining a high level of openness to other’s needs and continuously demonstrating the ability to adapt to fast-evolving situations. Tony had an unmatched resilience in the face of challenging situations and a shear ability to handle a great amount of work while maintaining high quality and a keen sense of priorities. He was very well respected by his peers, vendors & clients. He was a reference for many on the intricacies of international logistics in our industry. A humble and professional person, Tony will surely easily fit in many different organization scenarios, be it big or small.
Robert Cajolet
Tony worked with me over 5 years, until October 2014. He was responsible for world logistics for Biodroga, a dept he structured and managed most efficiently. Dedicated and ethical, we could be confident of the procedures and the follow-up for that department. Punctual, loyal and a great team player. I recommend him without reserve.
Frederic Bernier
His work was meticulously accomplished while maintaining a high level of openness to other’s needs and continuously demonstrating the ability to adapt to fast-evolving situations. Tony had an unmatched resilience in the face of challenging situations and a shear ability to handle a great amount of work while maintaining high quality and a keen sense of priorities. He was very well respected by his peers, vendors & clients. He was a reference for many on the intricacies of international logistics in our industry. A humble and professional person, Tony will surely easily fit in many different organization scenarios, be it big or small.
Experience
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Mi Hub
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United Kingdom
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Retail Apparel and Fashion
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1 - 100 Employee
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Operations Manager - Customs, Imports & Exports
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Aug 2018 - Present
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OOCL Logistics
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Hong Kong
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Transportation, Logistics, Supply Chain and Storage
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500 - 600 Employee
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Senior Customer Service Coordinator
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Apr 2016 - Aug 2018
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Customer Service Coordinator
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Dec 2014 - Apr 2016
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Neptune Wellness
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Canada
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Retail
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1 - 100 Employee
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Logistics manager
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Apr 2008 - Oct 2014
Management of transportation logistics, inventory, and third party warehousing - Responsible for the on-time delivery of all customer orders. - Coordinate with production regarding timely delivery of materials to and from production facilities. - Maintain a departmental budget and negotiate freight rates and contracts in order to obtain the best available service while consistently reviewing to ensure performance objectives. - Establish standard operating procedures to meet all regulatory requirements with the goal of ensuring timely deliveries and avoiding costly delays. - Coordinate between production, quality assurance, and operations departments to ensure that finished products meet quality standards. - Negotiate third party warehousing contracts and ensure terms are respected - Establish partnerships with warehousing, transportation carriers, and suppliers, communicating required improvements and implementing change to improve on existing practices. - Prioritize and set personal and departmental goals that are in line with overall organizational objectives. - Develop and mentor relationships based on a positive outlook and bringing ideas and solutions that work. Show less
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Owens Corning
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United States
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Wholesale Building Materials
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700 & Above Employee
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Production Planner
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2006 - 2008
Management of production scheduling, inventory levels, and coordination between production facilities. - Review schedules for production lines in multiple locations within the division, including materials planning and long range forecasting to ensure demand coverage. - Coordinate with production, sourcing, and distribution centre to ensure optimal operating efficiencies. - Plant liaison in the implementation of an integrated production reporting system and aided in the development of production and statistical data reports. - Coordinate work and training schedules for plant personnel. - Actively participate in plant safety, accident prevention and training. - Contribute in Kaizen and 5S activities. Show less
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Styrochem
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Plastics Manufacturing
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1 - 100 Employee
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Logistics Supervisor
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1997 - 2006
Supervision of all logistics and warehousing activities of the company. - Transportation planning and coordination with warehouse. - Planning of production schedules. - Raw material inventory management. - Supervision of warehouse staff for activities surrounding shipping, receiving, unloading of railcars. - Coordinate between production and warehouse. - Meeting with sales team and U.S. affiliates to discuss demand forecast, share knowledge and implement best practices. Show less
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Education
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2012 - 2014
Canadian Institute of Traffic and Transportation
CITT/CCPP Designation Courses, completed with Honours -
1992 - 1993
Niagara College
Accounting and Financial Management
Community
