Tony Nguyen

Director of IT Operations & Infrastructure, CISO (Chief Information Security Officer) at CSE Insurance Group
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Vietnamese Native or bilingual proficiency

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Roger M. Buss CPA MBA

Tony hit the ground running, and quickly took on the responsibilities of managing the company's IT infrastructure and addressing the cyber security, audit, and business continuity planning aspects of his role. He also motivated his team to achieve successful results with several major projects and technical challenges. Tony stands out as a stellar performer in the company, and will have a bright future ahead!

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Credentials

  • Microsoft Certified System Engineer (MCSE) - 2001
    Microsoft
    Feb, 2001
    - Nov, 2024
  • CNA - Certified Novell Administrator
    Novell
    Aug, 1994
    - Nov, 2024

Experience

  • CSE Insurance Group
    • United States
    • Insurance
    • 100 - 200 Employee
    • Director of IT Operations & Infrastructure, CISO (Chief Information Security Officer)
      • Sep 2022 - Present

      Manage team of user support, IT infrastructure, system/network administrators and network engineers. Lead infrastructure projects and initiatives to improve cost and efficiency. Lead cybersecurity program and manage cybersecurity risks, leveraging IT industry technology to manage cybersecurity risks and improve cybersecurity posture. Lead incident and business continuity planning and response team. Manage team of user support, IT infrastructure, system/network administrators and network engineers. Lead infrastructure projects and initiatives to improve cost and efficiency. Lead cybersecurity program and manage cybersecurity risks, leveraging IT industry technology to manage cybersecurity risks and improve cybersecurity posture. Lead incident and business continuity planning and response team.

  • Unico American Corp
    • United States
    • Insurance
    • 1 - 100 Employee
    • Information Technology Infrastructure & Operations Manager
      • Dec 2020 - Aug 2022

      Managed service desk, responsible for IT infrastructure and network operations. Continuous assessment of technology (hardware and software) and vendor contracts/services to leverage technology to achieve business objectives and optimize cost efficiencies. Lead improvements in all areas of IT operations.

    • IT Project Leader
      • Feb 2013 - Dec 2020

      Lead and implement IT projects to improve IT infrastructure, systems, and network security. Manage data center - network, servers, storage, VMWare, VoIP communication systems, and vendor management.

  • Kemper
    • United States
    • Insurance
    • 700 & Above Employee
    • Sr. Network Analyst
      • Mar 2002 - Jan 2013

      Served as team leader in server, network, and helpdesk support. Supported 300+ user base and 20+ server (Dell) farm. Responsible for troubleshooting and resolving network, server, and endpoint issues. Duties included MS Exchange Administration, Windows Network Administration, EMC and optical storage support, workstation and server hardware/software maintenance. Served as team leader in server, network, and helpdesk support. Supported 300+ user base and 20+ server (Dell) farm. Responsible for troubleshooting and resolving network, server, and endpoint issues. Duties included MS Exchange Administration, Windows Network Administration, EMC and optical storage support, workstation and server hardware/software maintenance.

  • MRV Communications
    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Network Administrator
      • Jan 2001 - Feb 2002

      Responsibility consisted of Windows, Linux, and Unix server administration —including network support, backup, and firewall traffic monitoring/analysis. Responsibility consisted of Windows, Linux, and Unix server administration —including network support, backup, and firewall traffic monitoring/analysis.

  • Fireman's Fund Insurance Company
    • United States
    • Insurance
    • 400 - 500 Employee
    • Systems Administrator
      • Aug 1995 - Dec 2001

      Responsibilities included maintaining and supporting ethernet & token-ring LANs/WANs, Windows NT Servers, Lotus Notes Servers, DHCP Servers. Lotus Notes Administration. Duties also consisted of LAN maintenance (hubs, bridges, routers), network backup, telecom system management / administration, and network software upgrades. Responsibilities included maintaining and supporting ethernet & token-ring LANs/WANs, Windows NT Servers, Lotus Notes Servers, DHCP Servers. Lotus Notes Administration. Duties also consisted of LAN maintenance (hubs, bridges, routers), network backup, telecom system management / administration, and network software upgrades.

  • Logix Federal Credit Union
    • United States
    • Banking
    • 500 - 600 Employee
    • Network Administrator
      • Jun 1992 - Aug 1995

      Maintained, managed, and supported Ethernet Novell networks, Windows NT Networks, & imaging systems. Duties included resolving networking traffic, configuring, managing optical storage, LAN backup, LAN maintenance, network wiring (UTP) via telephone patch panel, hardware/software evaluation, internetwork management (hubs/bridges/routers), network/telephone cabling. Maintained, managed, and supported Ethernet Novell networks, Windows NT Networks, & imaging systems. Duties included resolving networking traffic, configuring, managing optical storage, LAN backup, LAN maintenance, network wiring (UTP) via telephone patch panel, hardware/software evaluation, internetwork management (hubs/bridges/routers), network/telephone cabling.

Education

  • University of Southern California
    Bachelor’s Degree, Information Technology
    1988 - 1992
  • New York University
    Postgraduate Program, Chief Information Security Officer (CISO)
    2023 -

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