Experience

Surge Marketing Solutions Ltd

• Sales Growth Consultant

  • Aug 2022 - Present



Magnetic North

• Human Resources Services

• Business Development Executive

  • May 2022 - Aug 2022



Mobilemini

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Outbound business sales executive

  • Jul 2011 - May 2022

  My current responsibilities within my role are :• Generated leads, initiated outbound cold calls to prospective customers, followed up, performed pre-sales activities and closed transactions. • Motivated customers by demonstrating the products well to differentiate from the competition.• Developed/Maximised all opportunities within existing accounts and associated companies for all aspects of Sales, Customer service and Account Management.• Managed assigned accounts and established close working relationship with key buyers, decision makers, managing directors.• Generated new business through various channels such as effective cold-calling /outbound calling, internet research, and Competitor analysis calls.• Built strong relationships with new business and existing clients and coordinated all aspects of sales, in order to meet or exceed our established revenue goals.• Negotiated price, costs, terms of the agreement with buyers and managers, decision makers, provided all customers with Hire & sale quotations.• Trained all sales employees to ensure they are properly equipped with the necessary skills to perform their jobs by providing appropriate sales training programs.• Proven record of developing new businesses, reaching sales objectives and creating customer base, consulted with potential customers to understand their business strategies and goals as well as their objectives for using our services and aligning the two.• Met monthly sales targets by being pro active, and remaining focused at all times. • Successful in selling [Hire & Sales storage container solution & accommodation] products to meet all KPIs. • Industry knowledge and experience in Sales Account Management and Business Development, Strong Sales experience with regard to efficiency, organisation, and complex details, and customer service, competent using CRM - database software i.e. Salesforce & Microsoft Office packages.



Fusion

• United Kingdom
• Graphic Design

• Universal Sales Executive / Sales Quality Coordinator

  • Apr 2007 - Dec 2010

  Taking sales calls for an extensive amount of leading insurance companies. Explained features, advantages and disadvantages of various policies to promote sale of insurance plans; providing solutions to customer needs.Generated new business through various channels such as effective cold-calling /outbound calling, internet researching, generating new leads through contact branches to maintain and bring new clients to business. Sold various types of insurance policies to businesses and individuals on behalf of a number of major insurance companies, Consistently maintained the highest customer retention rate with an average monthly quota at approximately 150%. Played an integral part in the department achieving several sales awards, Named 2007 ‘sales person of the Year’.Worked within a highly efficient team involved in creating a new business development process which contributed to an increase in number of accounts, provided a faster and more complete service, reduced follow-up time, and improved account activation. Sought out new clients and developed clientele by networking to find new customers and generated lists of prospective clients selected companies that offered type of coverage requested by client to underwrite policy.Performed administrative task; such as maintaining & updating sales records, Identified flaws in tracking reports. Established new report checking system that effectively traced report activities including date completed, person dealing with report and dates distributed.



N power

• France
• Consumer Services
• 1 - 100 Employee

• Customer Service Advisor (Change of Supply) ( Short Term Agency vacancy)

  • Nov 2006 - Apr 2007

  took inbound and outbound calls, in relation to all departments within the business. Working effectively within a team to reach our targets & deadlines and staying committed and focused at all times.Specialised in solving problems, answering questions, and interfacing with the sales department. Established protocol for working with new customers and implementing new technologies.Adhered at all times to comply with all policies, procedures, statutory requirements and regulations.Ongoing account management and business development of a portfolio of clients; driving revenue growth from existing accounts as well as identifying opportunities for growth and increased market penetration.Supported the customer throughout out the whole change over process this includes weekly and monthly communication.Supported sales team to develop and maintain customer relationships in all products and services.



Orange PCS

• Telecommunications

• Business Account Executive

  • Jun 2004 - Oct 2006

  My position at Orange involved taking inbound and outbound b2b customer service calls using my own initiative and being thorough to make decisions, and be able to solve all domestic customers & business clients’ problems. Increasing new customer base and maximising sales targets and figures with outbound calls and to ensure all targets and deadlines were met to maximum potential.Ensured all domestic and business customers received all the correct information at all times and were managed effectively and efficiently. This role also required that I work as part of a team to achieve weekly/monthly targets set out as a requirement.liaised whenever necessary with all internal departments, ensuring a proper level of customer service and customer advice is maintained, in line with our company values.Managed and coordinated daily sales activities.Sought out new clients and developed clientele by networking to find new customers and generated lists of prospective clients.Performed administrative tasks, such as maintaining records,managing sales contracts, managing Vip clients new /existing renewals,email contacts with all customer types.Explained features & benefits of various talktime contracts to promote the sale of our products and services.upsold various products and services to exceed my targets on a month to month basis.