Regional Account Manager

• Jul 2020 - Present

Program Administrator

• Sep 2017 - Jul 2020

Project Management and solutions for the implementation of Fire and Medical Protocol systems researched by the International Academies of Emergency Dispatch and implemented through Priority Dispatch Software Solutions.

Parking Enforcement Officer

• Apr 2003 - Jul 2020

Current Per Diem; Public safety position working for the Northport Police Department. Assist Police Officers with event safety and security. Maintain traffic and parking control. Current Per Diem; Public safety position working for the Northport Police Department. Assist Police Officers with event safety and security. Maintain traffic and parking control.

Communications Specialist-II (

• Nov 2003 - Dec 2017

Per-Diem Position. Assist with Quality Assurance and Performance Improvement through review of emergency communications/call taking procedures. Data analysis and record keeping. Recommend and implement performance improvement strategies to maintain process control. Monitor compliance in accordance with the International Academies of Emergency Dispatch (IAED) protocol standards. Develop and provide educational plans for communications staff. Develop and monitor center policies keeping with department needs. Primary Liaison between CEMS Communications and the IAED. 6 Sigma Green Belt Leader for center's ACE (Accredited Center of Excellence) project March 2012-2015 Quality Improvement Program Implementation Show less

Board of Accreditation Reviewer

• Nov 2014 - Sep 2017

Review Accredited Center of Excellence (ACE) applications from Emergency Communications Centers. Follow standards to verify center's compliance with the 20 points of Accreditation to earn the highest recognition in a Priority Dispatch System through the International Academies of Emergency Dispatch.

Editor "Q-Tips"

• Aug 2014 - Jul 2016

Oversee, review and edit content for the IAEDs Quality Assurance Publication "Q-Tips". Work closely with publication management to provide valuable content, recruit writers and stories for this quarterly newsletter. Network with industry insiders and subject matter experts while assessing the needs of our readers

Q-Stress Committee Member

• May 2016 - Feb 2017

The Q-Stress committee has been developed as a facet of the already great work that the 911 Wellness Foundation is doing. We will look to identify the stressors that affect Public Safety Telecommunicators who are responsible for education,training, and quality assurance. Through identification of these stressors, we will create a plan centered around long term solutions in assisting those affected. The Q-Stress committee has been developed as a facet of the already great work that the 911 Wellness Foundation is doing. We will look to identify the stressors that affect Public Safety Telecommunicators who are responsible for education,training, and quality assurance. Through identification of these stressors, we will create a plan centered around long term solutions in assisting those affected.

Safety Officer

• Apr 2008 - Mar 2010

Per-Diem Position. Work Scene safety oversite. OSHA/HAZ MAT Trained. Loss Prevention and Safety Awareness trained. Assured scene safety during Pump/Tank removal/installation and maintenance. Per-Diem Position. Work Scene safety oversite. OSHA/HAZ MAT Trained. Loss Prevention and Safety Awareness trained. Assured scene safety during Pump/Tank removal/installation and maintenance.