Experience

Combiine

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer & Partner Success Lead

  • Jun 2023 - Present

  Newcastle-under-Lyme, England, United Kingdom



West Berkshire Training Consortium

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Non Executive Director

  • Apr 2022 - Present

  Newbury, England, United Kingdom Inspiring employers and learners to fulfil their full potential by delivering career skills fit for the future



Drinkaware

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Interim Head of Funding Partnerships

  • Aug 2022 - Jun 2023

  London, England, United Kingdom



IAM RoadSmart

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Chief Executive Officer

  • Dec 2020 - Mar 2022

  United Kingdom Confirmed in role following a highly successful period as Interim CEO. Successful completion of the COVID management and recovery plan delivered better than expected results far exceeding initial forecast (£600k loss) to deliver a small operating surplus and an outstanding 20/21 financial performance. Restructured the organisation to make it leaner and more focused with investment in key areas to support ambitious plans for business recovery and growth. Focused attention on key… Show more Confirmed in role following a highly successful period as Interim CEO. Successful completion of the COVID management and recovery plan delivered better than expected results far exceeding initial forecast (£600k loss) to deliver a small operating surplus and an outstanding 20/21 financial performance. Restructured the organisation to make it leaner and more focused with investment in key areas to support ambitious plans for business recovery and growth. Focused attention on key procurement contracts to ensure optimum value for money delivering significant cost savings to support the bottom line. Achieved record breaking member retention rate of 92% providing a vital source of income during the pandemic.

• Interim Chief Executive Officer

  • May 2020 - Dec 2020

  Welwyn Garden City, England, United Kingdom Given the opportunity to lead the business in its response to COVID. Within 4 weeks of appointment created and implemented a comprehensive COVID management and communications plan. Implemented a new work performance management tool "OpenBlend" resulting in very positive feedback from staff with 79% rating IAM RoadSmart as a good place to work. Staff confidence, happiness and ability to manage stress all improving during the year and above 75% satisfaction. Oversaw the replacement… Show more Given the opportunity to lead the business in its response to COVID. Within 4 weeks of appointment created and implemented a comprehensive COVID management and communications plan. Implemented a new work performance management tool "OpenBlend" resulting in very positive feedback from staff with 79% rating IAM RoadSmart as a good place to work. Staff confidence, happiness and ability to manage stress all improving during the year and above 75% satisfaction. Oversaw the replacement of three legacy IT systems into one and delivered this on time and within budget, underpinning the organisations intent to be "Digital to the Core" as we move into a new era of road safety.

• Business Development Director

  • Jul 2017 - May 2020

  Welwyn Garden City Working with key fleet influencers and decision makers our No1 objective is to reduce the number of people killed or seriously injured on UK roads. We deliver a powerful combination of education, training and rehabilitation programmes all underpinned by our not for profit status. The combination of these factors ensures that we are uniquely placed to help businesses achieve their legal and company specific road risk management objectives.



Fleet Operations Limited

• Airlines and Aviation
• 1 - 100 Employee

• Sales & Marketing Director

  • Jun 2015 - Jun 2017

  Newcastle-under-Lyme, England, United Kingdom Promoted to lead on all new business acquisition and client retention activities and led the rapid expansion of the UK business to become a leading and well respected outsourced fleet management business.

• Commercial Manager - Account Director

  • Sep 2014 - Jun 2015

  Nantwich Fleet Operations is one of the UK’s leading privately owned fleet management/consultancy businesses with a proud heritage of providing professional fleet advice and services to a mix of both UK and International clients. Our core focus is to identify and then implement a wide range of fleet initiatives that deliver operational efficiencies and/or significant cost reductions for our clients. Underpinned by a dedicated and focussed team our outsourcing and fleet administration support… Show more Fleet Operations is one of the UK’s leading privately owned fleet management/consultancy businesses with a proud heritage of providing professional fleet advice and services to a mix of both UK and International clients. Our core focus is to identify and then implement a wide range of fleet initiatives that deliver operational efficiencies and/or significant cost reductions for our clients. Underpinned by a dedicated and focussed team our outsourcing and fleet administration support functions are structured in a way that ensures we are capable of consistently delivering the highest quality of customer service. How to fund and operate a company fleet is becoming increasingly complex and we work with a mix of clients who have either retained or outsourced their internal fleet resource. In essence we support all of our clients by utilising the strength of our systems, the quality of our relationships with suppliers and our detailed knowledge of the b2b fleet market. From experience we know that our ability to provide the highest levels of cost control and proactive analysis of all fleet management data are the key differentiators that make The Fleet Operations team an asset to any business. No client has ever seen less than a 2:1 ROI and the majority see a much greater multiple.



Arval - BNP Paribas Group

• France
• Financial Services
• 700 & Above Employee

• Head of Mid Term Rental

  • Mar 2014 - Jul 2014

  Swindon, United Kingdom Promoted to lead UK development and launch of a new B2B flexible rental product.

• Strategic Sales Manager - UK & International

  • Feb 2013 - Mar 2014

  Swindon Working closely with both the International division of Arval and colleagues within the asset funding divisions of parent company BNP Paribas I am responsible for new business, promoting the complete range of Arval fleet products and services to UK corporates that have a turnover of £500 million and/or 1,000+ vehicles. The role requires excellent relationship building skills and the ability to design innovative fleet solutions that can clearly meet the specific fleet needs identified.



Juice Fuel Management Ltd

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Consultancy Director - South (Interim)

  • Jul 2012 - Jan 2013

  Wiltshire Contracted to help grow a start up business by selling a wide mix of fuelcard solutions to the UK's top 250 fleets. Involved in all aspects of sales and marketing with the specific objective to create a sound sales platform that would help take the business forward.



Thyron Systems

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Director - (Interim)

  • Mar 2012 - Jun 2012

  Watford Contracted to provide specific sales expertise and assist in the UK and EMEA market launch of the world's first and fully accredited mobile payment terminal. Established a significant sales pipeline in readiness for the next stage of the growth and go to market sales strategy.



apetito

• Spain
• Restaurants

• Head of Sales - apetito Services

  • Dec 2009 - Feb 2012

  Trowbridge In first year with the business I secured new contracts worth in excess of £2 million. With many Meals on Wheels contracts coming under pressure as a result of the substantial budget cuts imposed by the 2010 Comprehensive Spending Review, the emphasis of my role shifted and I subsequently led all existing and potential new client contract negotiations with UK Local Authorities who have or were considering a fully outsourced Meals on Wheels Service provision. This challenge was further… Show more In first year with the business I secured new contracts worth in excess of £2 million. With many Meals on Wheels contracts coming under pressure as a result of the substantial budget cuts imposed by the 2010 Comprehensive Spending Review, the emphasis of my role shifted and I subsequently led all existing and potential new client contract negotiations with UK Local Authorities who have or were considering a fully outsourced Meals on Wheels Service provision. This challenge was further complicated by many Local Authorities deciding to remove block contracts in favour of giving users a personal allowance to make an individual meal procurement choice. Designed to both offset the substantial business risks associated with the Comprehensive Spending Review and influence key stakeholders at strategic decision maker level I was responsible for creating a bespoke cost saving report, specific to each UK Local Authority, that quantified the savings that could be made if malnutrition amongst the over 65's could be reduced by just 10% and entry to a Care Home could be delayed by just 2 weeks. This report has proved crucial in helping to raise awareness of malnutrition laying the foundation for the recent creation of a UK Malnutrition Task Force. Despite the challenge of having 60% of existing contracts up for renewal during 2011 I negotiated the retention and/or extension of all contracts on new long term arrangements delivering sales in excess of £16million and net profit of £1.3 million. Show less



M2 Training Ltd

• Truck Transportation
• 1 - 100 Employee

• Group Business Development Director

  • Mar 2009 - Aug 2009

  Gloucester Managed all aspects of strategic-level sales, marketing and business development management for an expanding provider of structured training services within the Corporate, SME and Public Sector markets.



Sales Motivation Ltd

• Sales & Marketing Director

  • Jun 2007 - Feb 2009

  Wiltshire Established a new business to provide high-quality, bespoke sales consultancy & sales training services. From a standing start delivered a substantial net profit performance in first year of trading. Designed a portable tool-kit covering every aspect of the sales process supported by a bespoke website that helped individuals manage their progress. Managed all aspects of the business from prospecting for new clients through to delivery of various training programmes and secured… Show more Established a new business to provide high-quality, bespoke sales consultancy & sales training services. From a standing start delivered a substantial net profit performance in first year of trading. Designed a portable tool-kit covering every aspect of the sales process supported by a bespoke website that helped individuals manage their progress. Managed all aspects of the business from prospecting for new clients through to delivery of various training programmes and secured contracts with a number of blue chip organisations that included BNP Paribas, Inchcape PLC, BT Fleet, Midland HR & Rachels Organic. Show less



Hitachi Capital (UK) PLC

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Head of Sales

  • Apr 2004 - May 2007

  Newbury/Trowbridge Led the sales and account management team comprising of 30 staff and restructured it to create 4 distinct routes to market. This culminated in 2006/7 with the company delivering record sales of £148 million. Working with Achieve Global oversaw the design and implementation of a training and personal development programme designed to create a team of Professional Fleet Advisors. This programme was designed to underpin our objective of outperforming the market and grow the business in line… Show more Led the sales and account management team comprising of 30 staff and restructured it to create 4 distinct routes to market. This culminated in 2006/7 with the company delivering record sales of £148 million. Working with Achieve Global oversaw the design and implementation of a training and personal development programme designed to create a team of Professional Fleet Advisors. This programme was designed to underpin our objective of outperforming the market and grow the business in line with the 5 year plan. In addition management of the sales process was taken to a new level with the design and implementation of a bespoke version of Salesforce.com. One particular achievement where HCVS punched significantly above its weight was the success in winning a new contract with Centrica (11,000 British Gas vans) which was the largest fleet management contract awarded in 2005. Led the team that created the bespoke solution, based on total transparency and specific to the clients’ needs, that substantially differentiated our proposition and enabled us to secure the contract. Show less



Inchcape Fleet Solutions

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Corporate Sales Manager

  • Mar 2002 - Mar 2004

  Portsmouth Targeted to win new business from fleets with 500+ vehicles. Broke all previous sales records by securing £10 million worth of new business, adding 6,000 vehicles to the fleet. New contract wins included Allianz, NHS PASA and Prudential. In addition to the above I secured the much sought after car fleet management contract with Vodafone. This innovative solution achieved premium pricing, more than double the market rate, by providing a bespoke on-line vehicle selection and order process… Show more Targeted to win new business from fleets with 500+ vehicles. Broke all previous sales records by securing £10 million worth of new business, adding 6,000 vehicles to the fleet. New contract wins included Allianz, NHS PASA and Prudential. In addition to the above I secured the much sought after car fleet management contract with Vodafone. This innovative solution achieved premium pricing, more than double the market rate, by providing a bespoke on-line vehicle selection and order process that was specific to the grade and entitlement of each individual driver. Show less