Tony Dress

Desktop Technician at Prelude Services
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Contact Information
us****@****om
(386) 825-5501
Location
Harrisburg, Pennsylvania, United States, US
Languages
  • English -

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Bio

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Credentials

  • CompTIA A+ ce
    CompTIA
    Jan, 2017
    - Oct, 2024

Experience

  • Prelude Services
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Technician
      • Jun 2014 - Present

      The Desktop department focuses on the local machine. However, I also work with server environments, including but not limited to; printing, imaging (MDT/WDS), virtual machines, security, and inventory management. I create scripts in multiple languages for the company, wither it be deploying a patch, installing software, solving a problem, or automating a maintenance task. I also work with and deploy new technology we want to bring to our clients. The Desktop department also manages endpoint security, wither it be as a first responder or maintenance. I work with multiple vendors to get software installed on our clients machines and I also work closely with other departments to resolve issues or accomplish tasks.

  • The Home Depot
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2012 - Aug 2014

      As a Hardware Sales Associate I was tasked with learning all about the tools and products we sold within the department and throughout the store. I was also tasked with creating and maintaining products and display's and finding new innovative way to showcase our products. I was a point of contact for new employees in the department as I was named the "Trainer" and would help new employees get acclimated to the department. I was certified to use heavy machinery and was able to assist other departments, such as Plumbing, Lumber, and Millworks. I have also received multiple "Homer," "All Star," and "Associate of the Month" awards. In the last year I was trained to work at the Customer Service Desk as well as a General Cashier.

Education

  • HACC, Central Pennsylvania's Community College
    Associate’s Degree, Computer Installation and Repair Technology/Technician
    2013 - 2015

Community

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