Experience

Institute for Supply Management

• United States
• Truck Transportation
• 1 - 100 Employee

• Chief Operating Officer

  • Jun 2014 - Nov 2016

  Tempe, AZ Responsible for enabling operational excellence across the organization and building capabilities for ISM's future growth. Accountable for Certification, Publications, Membership, Research, Finance, IT, and Human Resources functions.



OneTouch Direct

• United States
• Advertising Services
• 300 - 400 Employee

• Vice President, Operations & Shared Services

  • 2009 - May 2014

  Tampa/St. Petersburg, Florida Area P&L responsibility for wireless telecom sales and service programs. Implemented the Shared Services group that included Talent Acquisition, Employee Relations, Technology, Learning & Development, and Workforce Management. This group drove all change management, policy development, and communication for over 1,000 employees.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Global Human Resources Strategy Leader

  • Nov 2007 - 2009

  Charlotte, North Carolina Area Responsible for leading the HR business process outsourcing evaluation and selection process. Conducted external analysis (industry trends and vendor capabilities) to identify best practices and used that information to develop strategic business plans for all functional groups. Final selection involved departure from existing single vendor structure to best of breed approach.



Whirlpool Corporation

• United States
• Manufacturing
• 700 & Above Employee

• Program Management Office Manager

  • Nov 2004 - Nov 2007

  Led the redesign of annual retail flooring program aimed at streamlining the product launch process and upgrading the processes and tools used to sustain our flooring post launch. Responsible for executing operational restructuring plan for refrigeration products in North America.



Intel Corporation

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Held key management roles in operations, finance, and supply management

  • May 1995 - Nov 2004

  Responsible for managing supplier readiness in support of start-up factories & factory conversions. Accountable for contract negotiations, IP protection and supplier performance. • Led operations team that launched the first integrated wireless products (Centrino®) and met stretch goal of manufacturing 300K units with quality requirement of <600 DPM in 2nd quarter of operation. • Delivered $30M in annual savings by renegotiating vendor agreements to allow Intel employees to… Show more Responsible for managing supplier readiness in support of start-up factories & factory conversions. Accountable for contract negotiations, IP protection and supplier performance. • Led operations team that launched the first integrated wireless products (Centrino®) and met stretch goal of manufacturing 300K units with quality requirement of <600 DPM in 2nd quarter of operation. • Delivered $30M in annual savings by renegotiating vendor agreements to allow Intel employees to perform in-warranty maintenance on factory process equipment via advanced training and certification. • Developed supplier readiness assessment tool and realized 80% improvement in number of suppliers classified as high-risk at start of manufacturing ramp. The tool was proliferated across the factory network. • Led first collaborative, co-located, customer/supplier engineering team to meet factory ramp schedule by reducing equipment assembly time by 20% and install time by 25%. Show less