Experience

DMS Agency

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Sales

  • Oct 2011 - Present



DMS Direct Marketing Systems

• Consultant

  • Oct 2011 - Present

  Residential utility sales consultant.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Guide

  • Jul 2010 - Aug 2011

  Inbound call center guide responsible for confirming vacations for RCI members, adjust sales script to better target the needs and interests of specific individualsTrained to handle both weeks and points membership groupsExplain product or services, answer questions from customersRecord names, addresses, purchases, payment method, and any notes pertaining to the transaction



Industrial Marketing Inc.

• Office Manager & Inside Sales

  • Nov 2004 - May 2010

  Handled alll daily office functionsManaged warehouse staff of 3Received incoming sales calls, processed word orders, shipping and receiving, maintain records of accounts, and ordersImplemented the warehouse inventory system



Member Works Inc.

• Member Service Representative

  • Aug 2002 - Nov 2004

  Incoming call center member service representative responsible for the retention and service of card holders.Present clear sales presentatiion, professional call handling and customer service skillsDemonstrated ability to follow protocol, and strong attention to detail



BS&B Safety Systems

• United States
• Industrial Machinery Manufacturing
• 200 - 300 Employee

• Administrative Assistant

  • Sep 1998 - Feb 2002

  Handled daily management of office, phone calls, equipment maintenance, and supply ordersProcessed A/P, A/R, ADP, expense projections, and note holder paymentsMaintained inter & outer office correspondence, wire transfers, and petty cash reconcilliation