Tonia Trivett
Founder and Principle at Agile Phoenix Enterprises LLC- Claim this Profile
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Bio
Kelcey R.
Tonia is a very professional and skilled Agile coach. She came into our organization and quickly got us all thinking and working SAFe. Thanks for all you’ve done for my organization in helping us on our SAFe journey.
Marie Jacques, SPC, RTE, SA, ASSM, SSM, CSM,
I had the opportunity to work with Tonia during our company's SAFe transformation process. She was absolutely awesome. She taught every class from SAFe for teams to SAFe for Advance Scrum Masters, SAFe for Product Owner, RTE and leading SAFe. She catered to each class and it's unique needs like the professional that she is. She has even went above and beyond on several occasions to answer questions and provide coaching well after the sessions were over. Tonia has shown that she is more than a SAFe consultant through her passion and her proactive approach to helping all her students. I would highly recommend her for all your SAFe needs.
Janis Courter
Tonia was an instructor with the i4 Group for the Release Train Engineer class. The class was the best I’ve taken so far with SAFe Agile. She used real world examples of her vast experience in the agile community and in the tech industry to help us learn the curriculum. She got to know each of her students personally and within the class was able to coach us as individuals instead of just students that she would be teaching for the better part of a week. Tonia shared her successes and (humorous) failures in her professional life and was able to coach us to understand that our careers could all be as successful as she has been in the agile world. Tonia gave us the knowledge to do the work but also gave us permission to accept failures and successes and to celebrate both. We left the class with a renewed exuberance to do the work and go back to our individual agencies knowing that we are well prepared to be Release Train Engineers. I left feeling empowered by Tonia and will seek her out in the future to teach others on our team so that they can have the benefit of her knowledge and amazing teaching ability.
Kelcey R.
Tonia is a very professional and skilled Agile coach. She came into our organization and quickly got us all thinking and working SAFe. Thanks for all you’ve done for my organization in helping us on our SAFe journey.
Marie Jacques, SPC, RTE, SA, ASSM, SSM, CSM,
I had the opportunity to work with Tonia during our company's SAFe transformation process. She was absolutely awesome. She taught every class from SAFe for teams to SAFe for Advance Scrum Masters, SAFe for Product Owner, RTE and leading SAFe. She catered to each class and it's unique needs like the professional that she is. She has even went above and beyond on several occasions to answer questions and provide coaching well after the sessions were over. Tonia has shown that she is more than a SAFe consultant through her passion and her proactive approach to helping all her students. I would highly recommend her for all your SAFe needs.
Janis Courter
Tonia was an instructor with the i4 Group for the Release Train Engineer class. The class was the best I’ve taken so far with SAFe Agile. She used real world examples of her vast experience in the agile community and in the tech industry to help us learn the curriculum. She got to know each of her students personally and within the class was able to coach us as individuals instead of just students that she would be teaching for the better part of a week. Tonia shared her successes and (humorous) failures in her professional life and was able to coach us to understand that our careers could all be as successful as she has been in the agile world. Tonia gave us the knowledge to do the work but also gave us permission to accept failures and successes and to celebrate both. We left the class with a renewed exuberance to do the work and go back to our individual agencies knowing that we are well prepared to be Release Train Engineers. I left feeling empowered by Tonia and will seek her out in the future to teach others on our team so that they can have the benefit of her knowledge and amazing teaching ability.
Kelcey R.
Tonia is a very professional and skilled Agile coach. She came into our organization and quickly got us all thinking and working SAFe. Thanks for all you’ve done for my organization in helping us on our SAFe journey.
Marie Jacques, SPC, RTE, SA, ASSM, SSM, CSM,
I had the opportunity to work with Tonia during our company's SAFe transformation process. She was absolutely awesome. She taught every class from SAFe for teams to SAFe for Advance Scrum Masters, SAFe for Product Owner, RTE and leading SAFe. She catered to each class and it's unique needs like the professional that she is. She has even went above and beyond on several occasions to answer questions and provide coaching well after the sessions were over. Tonia has shown that she is more than a SAFe consultant through her passion and her proactive approach to helping all her students. I would highly recommend her for all your SAFe needs.
Janis Courter
Tonia was an instructor with the i4 Group for the Release Train Engineer class. The class was the best I’ve taken so far with SAFe Agile. She used real world examples of her vast experience in the agile community and in the tech industry to help us learn the curriculum. She got to know each of her students personally and within the class was able to coach us as individuals instead of just students that she would be teaching for the better part of a week. Tonia shared her successes and (humorous) failures in her professional life and was able to coach us to understand that our careers could all be as successful as she has been in the agile world. Tonia gave us the knowledge to do the work but also gave us permission to accept failures and successes and to celebrate both. We left the class with a renewed exuberance to do the work and go back to our individual agencies knowing that we are well prepared to be Release Train Engineers. I left feeling empowered by Tonia and will seek her out in the future to teach others on our team so that they can have the benefit of her knowledge and amazing teaching ability.
Kelcey R.
Tonia is a very professional and skilled Agile coach. She came into our organization and quickly got us all thinking and working SAFe. Thanks for all you’ve done for my organization in helping us on our SAFe journey.
Marie Jacques, SPC, RTE, SA, ASSM, SSM, CSM,
I had the opportunity to work with Tonia during our company's SAFe transformation process. She was absolutely awesome. She taught every class from SAFe for teams to SAFe for Advance Scrum Masters, SAFe for Product Owner, RTE and leading SAFe. She catered to each class and it's unique needs like the professional that she is. She has even went above and beyond on several occasions to answer questions and provide coaching well after the sessions were over. Tonia has shown that she is more than a SAFe consultant through her passion and her proactive approach to helping all her students. I would highly recommend her for all your SAFe needs.
Janis Courter
Tonia was an instructor with the i4 Group for the Release Train Engineer class. The class was the best I’ve taken so far with SAFe Agile. She used real world examples of her vast experience in the agile community and in the tech industry to help us learn the curriculum. She got to know each of her students personally and within the class was able to coach us as individuals instead of just students that she would be teaching for the better part of a week. Tonia shared her successes and (humorous) failures in her professional life and was able to coach us to understand that our careers could all be as successful as she has been in the agile world. Tonia gave us the knowledge to do the work but also gave us permission to accept failures and successes and to celebrate both. We left the class with a renewed exuberance to do the work and go back to our individual agencies knowing that we are well prepared to be Release Train Engineers. I left feeling empowered by Tonia and will seek her out in the future to teach others on our team so that they can have the benefit of her knowledge and amazing teaching ability.
Credentials
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SPCT - Certified SAFe® 5 Program Consultant Trainer
Scaled Agile, Inc.Apr, 2022- Oct, 2024 -
Training From The Back of the Room
Bowperson Publishing and TrainingJan, 2018- Oct, 2024 -
SAFe Release Train Engineer (RTE)
Scaled Agile, Inc.Oct, 2017- Oct, 2024 -
SAFe Program Consultant Trainer (SPCT) Candidate
Scaled Agile, Inc.Sep, 2016- Oct, 2024 -
SAFe Program Consultant 4.0 (SPC4)
Scaled Agile, Inc.Apr, 2016- Oct, 2024 -
SAFe Program Consultant 3.0 (SPC)
Scaled Agile, Inc.Jan, 2015- Oct, 2024 -
Certified Scrum Product Owner
Scrum AllianceDec, 2013- Oct, 2024 -
Foundations of ITIL V3 Certified
APMG-InternationalOct, 2011- Oct, 2024 -
Foundations of ITIL V2 Certified
-Apr, 2006- Oct, 2024 -
Project Management Institute Body of Knowledge Certification (PMIBOK)
-Apr, 2000- Oct, 2024 -
Certified SAFe® 5 Program Consultant
Scaled Agile, Inc.Nov, 2020- Oct, 2024 -
Certified SAFe® 5 Release Train Engineer
Scaled Agile, Inc.Nov, 2020- Oct, 2024 -
Certified ScrumMaster
ScrumAllianceAug, 2013- Oct, 2024 -
Advanced Software Manager
Software & Information Industry Association (SIIA) & LicenseLogic LLCOct, 2010- Oct, 2024 -
Certified Software Manager
Software & Information Industry Association (SIIA) & LicenseLogic LLCOct, 2010- Oct, 2024 -
Certified Business Continuity Professional (CBCP)
DRI International
Experience
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Agile Phoenix Enterprises LLC
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Founder and Principle
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Oct 2013 - Present
Small business owner providing Scaled Agile transformation support in both the public & private sector, both domestic & international for small & large organizations. Industry experience includes nuclear power, financial, pharmaceutical, government, hospitality, communications, retail & manufacturing. - Advanced expertise in developing strategy to make transition from traditional or hybrid methods to scaled agile best practices. - Consulting at all levels of the organization from executive to teams. - High emotional IQ coaching to help individuals & teams transition into new agile and lean roles and operating model. - Scaled Agile Framework Program Consultant (SPC) delivering both public and private training with certification with exceptional pass rates and student survey ratings. Show less
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The i4 Group
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Strategic Partnerships
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Mar 2017 - Dec 2018
Partnering with The i4 Group, a Scaled Agile Framework Gold Partner, together our companies have helped large & small clients transform to lean agile practices, improve existing agile processes and move into a scaling agile model. Aug 2017 - Nov 2017 Wholefoods Market, Austin Tx, Scaled Agile Strategist Lead strategist to transform operating model from ad-hoc, iterative model to industry best practices, Scaled Agile framework, to improve time to market & stabilize wfm.com site to handle increased traffic due to Amazon acquisition. Drove change using a mix of strategy development, consulting training and executive and team coaching to transition both business & technical team. Public Scaled Agile Framework certification training classes, Washington, D.C. Metro area, role Instructor: Provided Scaled Agile Framework public training with certification in the DC metro area for SAFe Advanced Scrum Master, SAFe Product Manager/Owner, SAFe. Attendees from wide range of industries and organizational levels. Exceptional pass rates and outstanding student survey feedback. Show less
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Technology Consulting Manager
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Nov 2013 - Jul 2017
Enterprise agile transformation methodologist, consultant, trainer & coach for Accenture. Highlights of time time at Accenture include; Oct 2016 - Jul 2017 US Based Global Communications Co, 160bn+ annual revenue Enterprise Agile Strategist, Coach & Trainer Assessment of large, globally distributed, digital division existing traditional, waterfall operating model. Developed practical, realistic strategy to support transition to lean agile methods to achieve client desired outcomes of reducing lengthy development cycles & improve time to market. Strategy included resource planning, near & long term & technology recommendations. Directed multiple agile coaches in mobilizing change. Jan 2016 - Oct 2016 Accenture Communications, Media and Technology Division Global Scaled Agile Capability Development Lead Lead global initiative to develop the scaled agile capability within Accenture to support delivering scaled agile solutions to Accenture clients. Personally trained & certified over 400+ Accenture executives in 5 countries as SAFe Agilist (SA). Worked with leadership to developed strategies to support clients transforming from traditional methods to enterprise scale methods. US electric company with 22bn+ annual revenue & 7m+ customers Senior Agile Scrum Coach Lead on half year agile pilot to transform 2 areas of business from traditional software delivery methods to basic scrum agile. Defined cautious, clear, rational plan to make leadership & individual contributors impacted by change comfortable with steps toward change, goals, feedback loops and communication plans. After a brief period of adoption to new model, both business & IT were ready to start expanding beyond pilots into other areas of the business to gain same benefits. Engagement resulted in beginning of scaled agile adoption across enterprise and quicker time to market for solutions to reduce customer care costs and digitizing work processes. Show less
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Co-Founder
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Jul 2012 - 2016
• Co-Founded DC area networking group to connect start-ups with technology executives and development talent. • Provided leadership and strategy to refine the mission and purpose of the organization • Hands on planning, marketing and business development. • Coordinate and plan large technical networking events using agile/scrum methodologies with event focus varying from the data scientist to C-level executives. • Drive member growth, which grew, to 650 members in less than a year. Show less
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AOL
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Broadcast Media Production and Distribution
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Program Director, Technologies Business Continuity and Disaster Recovery
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Mar 2011 - Aug 2013
Accountable for global BCM program defining strategy and providing leadership and direction across the enterprise. • Singular lead for global BCM program that encompassed Business Impact Assessments, Business Continuity and Disaster Recovery planning and testing for 62 sites, with 55+ business functions representing over $2B in annual revenue.• Reengineered and modernized BCM program to adapt to changing corporate culture. Implemented RSA/Archer solution to simplify program documentation, tracking and enable self-audit methodologies. • Establishing program KPI and risk metrics to support transparency and accountability in resiliency planning and easier identification of risk.• Provided guidance to executive leadership on BCM best practices and strategies to move program to world class. Performed C-suite review of the impact of Hurricane Sandy on AOL systems, locations, services and data centers including recommendations for improvement. Show less
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Category Manager, Platforms Business Development
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Feb 2008 - Jun 2011
Global software spend category owner, accountable for developing software vendor strategy, costs models, identification of cost savings opportunities, software asset management and delivering on time and under budget solutions. • Responsible for management of $30M+ global software spend which represented 4th largest technology expense for corporation.• Implemented strategies to reduce software-operating expense by right-sizing maintenance agreements, terminating maintenance not being utilized and consolidating manufacturers and resellers.• Exceeded specific executive set budget target by reducing software operating costs by 39%/$9M in one year.• Renegotiated 20 high profile software agreements representing $11M+ annual spend to support IPO and valuation in 6 weeks.• Partnered across Time Warner divisions (10+ companies) to leverage economies of scale for large software purchases resulting in millions of dollars in cost reduction for software and related services. Show less
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Senior Technical Manager Asset & Supply Chain Managment
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Aug 2005 - Feb 2008
Direction of all supply chain activities including, staff, purchasing and full life-cycle of desktop technology hardware and software assets for all AOL Corporate offices. Scope included 50,000+ assets for 10,000 employees across 10 domestic locations and 2 international locations.• Manage a distributed and global workforce of 20 management, analyst, technical operations and warehouse staff.• Accountable for the $10M annual technology capital and expense budget. Reduced annual operational costs by $2M/20% annually by making more strategic buying decisions and closely monitoring budget goals.• Ensure the output and contracts of all outsourced relationships with support vendors and client relationships with internal business leaders.• Define, design and delivery operational procedures to ensure GAAP and SOX compliance.• Able to support reduction of staff levels by 33% by improving operational efficiency while still increasing customer satisfaction to >95% and exceeding service level targets. Show less
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Senior Technical Project Manager
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Aug 2003 - Aug 2005
Achieved process and throughput changes on fixed assets management and desktop management solutions to optimize and reduce costs while raising customer satisfaction and reducing cycle times. • Designed & implemented desktop asset management solution to support 100 IT staff end users, 10K+ employees with 50K desktop assets globally. Resulting automation reclaimed 120+ man-hours’ weekly, established metrics to measure supply chain performance, support financial planning and SOX compliance.• Managed and completed internal audits that lead to the identification of 37K+ accounting fixed asset records resulting in $2.5M NBV Asset Write-off which translated into $500K cost savings on depreciation. • Improve operational effectiveness and reduced operating costs by redesigning enterprise help website to be more user friendly leading to a 25% reduction in enterprise help desk calls. Show less
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Technical Project Manager
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Jan 1999 - Aug 2003
• Lead project manager to resolve low RF signal on large campus environment. Managed entire project life-cycle for first of its kind multi-platform system to improve RF signal for multiple paging and mobile phone providers on shared infrastructure. Project included budget of $10M, 3 vendors & coordination with every major wireless carrier.• Initiated and executed audit of corporate telecommunication invoices which resulted in identifying $500K+ of refunds due to AOL as well as $893K reduction in annual telecommunication expenses. • Lead effort to outsource 500+ telecommunication invoices to 3rd party for continual audit and processing to reduce operating costs, increase efficiency and ensure timely vendor payment.• Managed deployment of multi-broadband service to support product development. Show less
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Rolm System Administrator
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Jan 1997 - Dec 1998
• Coordinated multiple telecom vendors and across multiple US sites to insure Rolm voice systems were upgraded to Y2K compliance.• Performed system analysis and designed call processing applications to assist in reduction of staff call volume and associated costs.• Voice system administration including installation, maintenance, service recovery, MAC, Monthly Phonemail, weekly cumulative traffic reporting and configuration of higher level applications such as ACD.
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Telecom Analyst
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Sep 1995 - Dec 1996
• Established helpdesk for intake, coordination and resolution of all telecom related issues nationwide. • Audited and prepared for payment 500+ company telecom bills monthly.• Nationwide wireless device management.
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