Experience

Essex Brownell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2014 - Present

  In charge of assisting with returns, scheduling through logistics site, requests for certificates of compliance, quality issues, etc. I also am in charge of entering part numbers. In charge of assisting with returns, scheduling through logistics site, requests for certificates of compliance, quality issues, etc. I also am in charge of entering part numbers.



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Onsite Representative

  • Feb 2010 - Sep 2013

  Started first year with Manpower as Staffing Specialist, and after a year went out Onsite as a Representative of Manpower at one of their largest clients. At the highest number, I had over 100 Manpower associates that I supervised, and was there to handle attendance, payroll, performance evaluations, corrective action write-ups, as well as any daily assistance they need from me. Attended Safety Committee Meetings for client, and conducted quarterly meetings with associates to go over topics that needed to be addressed. Maintained database of info for all activities and prepared and presented quarterly Working in Partnership presentations for client as well as my managers.



Integrity Tax Consulting

• United States
• Financial Services
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2006 - Jul 2008

  Maintain contact with clients, regarding reference letters, satisfaction with our services, changes/updates to property tax services and laws. Worked closely with Sales staff, to insure this was requested of each client. Obtained Level 1 Real Estate Appraisal Certification for State of Indiana. Maintain contact with clients, regarding reference letters, satisfaction with our services, changes/updates to property tax services and laws. Worked closely with Sales staff, to insure this was requested of each client. Obtained Level 1 Real Estate Appraisal Certification for State of Indiana.



Staffmark

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Staffing Specialist

  • Sep 2005 - Oct 2006

  Recruited, interviewed, conducted reference checks, hired, and conducted small and large Orientations. Time cards, and handled payroll for all employees in the Fort Wayne branch. Also handled all Workers Comp claims, and Unemployment information. Completed all reports on a daily, and weekly basis, for corporate office. Recruited, interviewed, conducted reference checks, hired, and conducted small and large Orientations. Time cards, and handled payroll for all employees in the Fort Wayne branch. Also handled all Workers Comp claims, and Unemployment information. Completed all reports on a daily, and weekly basis, for corporate office.



DMA - DuCharme, McMillen & Associates, Inc.

• Accounting
• 500 - 600 Employee

• Inside Sales Specialist

  • Feb 2003 - May 2005

  Completed daily inside sales and research activity of current & prospective clients. Utilized customer service and administrative skills on a daily basis. Coordinated daily with Atlanta, GA office, which is where my territory was, working to ensure I was following through on any request for research, appointment setting, or correspondence that needed to go out on their behalf. Met and exceeded daily, weekly & monthly goals. Completed daily inside sales and research activity of current & prospective clients. Utilized customer service and administrative skills on a daily basis. Coordinated daily with Atlanta, GA office, which is where my territory was, working to ensure I was following through on any request for research, appointment setting, or correspondence that needed to go out on their behalf. Met and exceeded daily, weekly & monthly goals.



Kelly

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Staffing Specialist

  • Jul 2001 - Jan 2003

  Recruited, interviewed, hired and supervised all temporary employees on assignment. Coordinated daily business between Fort Wayne & Detroit corporate office. All payroll, client follow up, etc. Also large orientations, drug screening, counseling, and Workers Comp. Recruited, interviewed, hired and supervised all temporary employees on assignment. Coordinated daily business between Fort Wayne & Detroit corporate office. All payroll, client follow up, etc. Also large orientations, drug screening, counseling, and Workers Comp.



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• Admissions Representative

  • Nov 2000 - Jun 2001

  Contacted prospective students, for the purpose of recruiting them, to attend the campus. Completed walk-thru tours, step by step process through financial aid & class selection. Did High School presentations in Southern Michigan, which was my territory. Met and exceeded “start” goals that were set. Contacted prospective students, for the purpose of recruiting them, to attend the campus. Completed walk-thru tours, step by step process through financial aid & class selection. Did High School presentations in Southern Michigan, which was my territory. Met and exceeded “start” goals that were set.