Toni Santana-Kiser

Assistant to Director of Counseling Services at Boston College
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston Area, US

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Experience

    • Assistant to Director of Counseling Services
      • Apr 2017 - Present

      Provide administrative support to the Director of Counseling Services. Responsible for and maintains Directors calendar, arrange meetings, appointments, and travel plans. Execute PeopleSoft transactions for budgeting purposes. Prepare and coordinate reservations, meal arrangements, and materials for meetings. Prepare presentations, drafting correspondence, memos and reports.

    • Benefits Specialist
      • Dec 2015 - Present

      Assists as necessary in HR and HR-related duties. Meets with Managers and line staff to explain benefits and answer benefit-related questions.Completes all assigned duties within the time frame and according to the standards as established by the HR Director.Complies with all MHS and program rules, policies and procedures including HIPPA standards.Participates in regularly scheduled staff meetings.

    • Human Resources Specialist
      • Feb 2018 - May 2018

      Vo Interview potential candidates for new positions posted on internal and external websites. o Responsible for new hire orientation, new hire paperwork, new hire scheduling.o Exported daily scheduled reports, daily grid reports, attendance reports, missing clock punches report. o Responsible for employee incentives such as contests, prizes, food, etc.

    • Subrogation Recovery Coordinator
      • Jun 2013 - Jan 2015

      Responsible for loss payment recovery of specific loss types for auto and property claims. Responsible for timely recovery of these specific loss types.Processes recovery checks, transactional items such as creating and mailing correspondence, preparing invoices, etc. Respond to unit manager requests such as retrieving files, data inquiries, preparation for audit, research and problem resolution. Ensures all correspondence is compliant, perform data entry and run reports as… Responsible for loss payment recovery of specific loss types for auto and property claims. Responsible for timely recovery of these specific loss types.Processes recovery checks, transactional items such as creating and mailing correspondence, preparing invoices, etc. Respond to unit manager requests such as retrieving files, data inquiries, preparation for audit, research and problem resolution. Ensures all correspondence is compliant, perform data entry and run reports as needed. Show more Show less

    • Member Services Specialist
      • Jun 2008 - Nov 2009

      Provide administrative support to executives for all departments. Assistant planning manager for CUANY conferences and annual convention.Responsible for accounts payable and receivable duties. Manage education and training webinars for the credit unions executives and staff.Maintain CUANY website and events calendar. Serve as administrator for the credit unions compliance, hr, and finance listservs (email/blog).

    • Program Specialist
      • Dec 2003 - Feb 2008

      Provide administrative support for major pharmaceutical companies by responding to product requests from customers. Market pharmaceutical companies products and services to customers. Research complex medical and pharmaceutical reimbursement cases. Conduct medical benefits verifications, facilitate the medical prior authorization process on behalf of customers, and perform reimbursement case management.

Education

  • Nichols College
    -

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