Toni-Rhiannon Sibley

Account Manager at Wake Media Ltd
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Contact Information
Location
UK
Languages
  • English -

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Experience

    • United Kingdom
    • Marketing Services
    • 1 - 100 Employee
    • Account Manager
      • Jan 2022 - Present

      Client Management • Responsible for several existing client accounts, working with them daily to manage their marketing plans with Wake Media • Operating as the lead point of contact for all matters. • Plan, build, deliver and report on annual advertising campaign plans, in collaboration with PR, events and media teams. • Develop and identify new and existing opportunities. Client Management • Responsible for several existing client accounts, working with them daily to manage their marketing plans with Wake Media • Operating as the lead point of contact for all matters. • Plan, build, deliver and report on annual advertising campaign plans, in collaboration with PR, events and media teams. • Develop and identify new and existing opportunities.

    • United Kingdom
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Account Manager
      • Jun 2021 - Jan 2022

      Manage a portfolio of client accounts for marketing and advertising needs Build and maintain relationships with clients often through regular face to face contact and meetings Act as the first point of contact for client questions and requests Talk to other departments in the organisation in order to facilitate client requests Identify new client relationships and make pitches to potential new clients Manage a portfolio of client accounts for marketing and advertising needs Build and maintain relationships with clients often through regular face to face contact and meetings Act as the first point of contact for client questions and requests Talk to other departments in the organisation in order to facilitate client requests Identify new client relationships and make pitches to potential new clients

    • United Kingdom
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Sales Brand Manager
      • Apr 2019 - May 2021

    • Event Sales
      • Apr 2017 - May 2019

    • United Kingdom
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Business Development Manager
      • Jul 2016 - Apr 2017

      I am field based covering the whole of Hampshire, I am responsible for developing and maintaining new relationships and revenue within a framework of defined geographic territories, using salesforce.com and comprehensive performance analytics to support my areas growth.

    • Media Sales Consultant
      • Aug 2015 - Jul 2016

      Office based telesales role I'd be presenting my customers with portfolio of media products that meets customers needs and educate them in new products and propositions that will enhance their business performance.

    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2014 - Aug 2015

      Working in a customer focused team, to help customers with any queries they have about policies and making any changes they wish to. Aiming to provide high standards of service to the customers and making their journey with our business enjoyable. Acting on behalf of our affinities and trying to retain business daily is rewarding as it’s always working towards targets as a business. Retain high statistics on KPI's which include calls per hour, after call work, work time and taking fees. As an individual, giving myself a target of 95% on my quality audit in order to provide the first class service the company boasts itself on. Cross training within the business included assisting roles within the administrative department, running manual renewals and taking new online policies and transferring them to live policies. Trained in insurance referral and underwriting. Show less

Education

  • The Open University
    Bachelor of Applied Science - BASc, Business and Personal/Financial Services Marketing Operations
    2019 - 2024
  • Highbury College
    Business, Business/Commerce, General
    2013 - 2014
  • Havant College
    A Levels, Physical Sciences
    2011 - 2013
  • Warblington School
    2006 - 2011

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