Toni Duran

Owner at Can Beneït
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Contact Information
us****@****om
(386) 825-5501
Location
Palma Area, Spain, ES
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency
  • Catalan Native or bilingual proficiency
  • German Full professional proficiency
  • French Full professional proficiency
  • Italian Professional working proficiency

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Experience

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Owner
      • Feb 2021 - Present

      www.fincacanbeneit.com

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Director Finca Serena 5*
      • Jun 2018 - Present

      Único Hotels is a luxury lifestyle hotel collection with 5 properties in Spain:Grand Hotel Central in Barcelona www.grandhotelcentral.comHotel Único in Madrid www.unicohotelmadrid.comThe Principal Hotel in Madrid www.theprincipalmadridhotel.comFinca Serena Mallorca in Majorca (Balearic Islands) www.fincaserenamallorca.comMas de Torrent in Empordà/Costa Brava www.hotelmastorrent.comFor further information on Único Hotels, please visit our corporate website www.unicohotels.com

    • Hospitality
    • 1 - 100 Employee
    • Socio gerente
      • Jan 2017 - Mar 2020

      www.nigul.es

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Deputy General Manager
      • Nov 2014 - Jan 2017

    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • Revenue Manager
      • Jun 2012 - Aug 2014

      As a Revenue Manager I am responsible for the support, coaching and guidance of hotels (predominantly Holiday Inn Express), ensuring Somerston Revenue Management core processes are followed and developed accordingly for continual improvement. I form a key part of the hotel support team and work closely with both Divisional and General Managers to improve the performance of the hotels.

    • Spain
    • Restaurants
    • 1 - 100 Employee
    • Hotel Manager
      • Jan 2010 - Jun 2012

      Small establishment focused on a high standing clientele. My duties in this hotel were to ensure the best guest experience, starting from staff training & coaching, establishing new procedures and routines with each of the HOD, increasing the yield and reducing the costs and implementing new marketing strategies. Another important duty has been increasing the hotel revenue and consequently the invoicing of the establishment, applying skills of revenue management acquired in my previous experiences and other news like marketing and at social media: Facebook, Twitter... Introduced new distribution set-up Implemented new HQ PMS database and PMS set-up Host weekly revenue strategy meetings with heads of department Implemented new reporting for Forecasting, Revenue Strategies, Sales and Marketing Improve hotel Distribution and Revenue Management knowledge through training Hotel room and F&B revenues increased on average 13% yr on yr in 10´ and 11´and 15% on year 2012, despite recession

    • Front Office and Revenue Manager
      • Mar 2007 - Jan 2010

      Pioneer hotel in the sector of small luxury hotels in Majorca. Inaugurated as independent hotel in the year 1998, member of Relais and Chateaux between the year 2000 and 2003. The first hotel of Franklyn Hotels and Resorts (previously, Stein Hotels and Resorts), group specialized in the management and operation of small hotels de luxe in Europe from the year 2003. Supervision of the management and coordination of the departments Reception and Reservations and direct participation in the department of Sales and Marketing.  Supervision and analyses of the daily, weekly and monthly reports (daily income, reception and forecast of reservations, cash flow, losses and profit) Participation in the execution of the annual budgets and marketing plans and Sales Creation of a stable team. Responsible for the management and coordination of the department of Revenue Management and Reservations Exhaustive making of daily, weekly, monthly and long-term reports Direction of weekly and monthly meetings of Revenue Management with the direction of the hotel and department of Salt and Marketing Implantation of a new politics of Yield Management with new dynamic tariffs Relation and hiring of Tour Operators and Travel Agencies  Making of the monthly reports and presentation of the annual plan

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • Mar 2004 - Mar 2007

       Active participation in the opening of a hotel offering an innovative concept in the island Selection and staff training to my charge Management of reservations and hiring of TTOO and Agencies Events coordination

    • Switzerland
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Agent
      • Nov 2000 - Mar 2004

Education

  • Universitat de les Illes Balears
    Licentiate degree, Tourism and Travel Services Management
    1999 - 2003
  • Escuela Superior de Turismo de Baleares
    Hotel Management, Tourism and Travel Services Management
    -

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